“Well, the worst thing that could happen in a drive through happened today. I ran out of gas. I couldn’t believe it. The staff there were incredibly accommodating! I had to go to the gas station across the street to get gas. They even covered the cost of what I ordered. I couldn’t believe it. They made a terrible experience easier to bear. Thank you for the excellent customer service!“
“Not a cozy setting as before. I think they're making some changes in that area but there's like no seating and tables to briefly rest n enjoy your meal or drink. So far my drinks have been tasting good from this location insde of Target, better than the site on Fulton near Jackson High School. The line was long, but it was a Saturday so I just calmly waited for my awesome apple crisp drink ? The food needs improvements here though. Bread was hard and didn't taste fresh. I had to discard like 1/3 of it. My 4th time trying food here, there won't ba a fifth. Lol?
Kid-friendliness: Yes
Parking: Mall, so, parking is well enough
Wheelchair accessibility: Yes“
“My last few drinks weren't as tasty or not mixed well. I decided to go to a different Starbucks and ordered the same 2 drinks. And YES, there was quite a big difference! The 2nd place I was very very pleased. I have ordered these 2 drinks for long time and knew something was off since like December last year, but I was busy. So this time I remembered and decided to give my drinks a test at other locations. I went to 3 total, my local (by the Jackson High School on Fulton Drive NW) and 2 others nearish. Once again, my local 2 starbucks drinks were handed to me with a smile but tasted umm blah. My friend tasted them too. I then went to the other 2. The 2nd place was awesome and my drinks a tasting on point, the 3rd spot was good too. My friend also noticed the difference greatly. We threw out the 1st drinks. Guess I'll be going to the 2nd spot for a while. I hope my local Starbucks will get some retraining and improve their mixing and blending game. We thought of saying something at the moment and asking for better drinks, buuuut I am afraid of maybe getting something worse or a nasty addition (spit) to my drink. Lol ewww. ?“
“I'm a regular here that comes here almost everyday! They have always done me right and beautifully and on a timely manner.
However, I don't want to seem like someone who complains but I feel like this needs to be brought up with a general manager. There's an employee here that goes by Madi on evening shift and I did not feel welcome at all when interacting with her. I get that we all have bad days but this happened twice now. As a barista myself, I know customer service is tough but it's all about experience while serving the community. I did not feel welcome, felt like she was ignoring me when I tried to be nice with her, etc. Again, I'd hate to be that kind of person but I felt like it need to be brought up :)“
“I was in roughly 30 minutes ago. Had some issues with my payment method- had to leave get corrected and was able to go back in a few minutes later to retrieve/pay for my order. I was completely chaotic and all over the place. The cashier working the register couldn’t have been more kind and accommodating. Thank you Amanda for understanding and having grace with me through it all. Greatly appreciated!!“