Wingstop
$ • Chicken Wings
Hours:
26261 Lorain Rd, North Olmsted
(440) 919-9464
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Wingstop Reviews
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Please issue my refund I ordered food on 12-31-25 @534 pm. I called the local Zanesville location 2 times after 7pm. 1st time to see where my order was and the 2nd time to cancel my order. I told them we did not want food that had been sitting for an hour and a half almost 2 hours. The 1st time I called I was told no one had even arrived to pick up our food. The 2nd time I called I was told that the store cant refund the food. I told them that I didnt want the old food the 2nd...read full review
The Wingstop Hiram location is absolutely terrible every single time we order. They’re either leaving off ranch that I paid extra for or our food tonight they left off an entire meal of 10 wings and when I called the store they told me to come up there and get it after I paid $20 for delivery, which was the point so that I could not get out tonight
Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
Ratings
Menu
Hours
| Monday | 10:30AM - 1AM |
| Tuesday | 10:30AM - 1AM |
| Wednesday | 10:30AM - 1AM |
| Thursday | 10:30AM - 1AM |
| Friday | 10:30AM - 1AM |
| Saturday | 10:30AM - 1AM |
| Sunday | 10:30AM - 1AM |
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Wingstop, the new restaurant in town, has been receiving mixed reviews from customers. Some have praised the establishment, noting the pleasant ambiance with a TV playing sports and friendly staff. The food, particularly the wings, is described as "amazing" and "great." Recently, customers have shared their experiences, with one mentioning that their pick-up order was handled by Derryl, who provided super customer service and kept the place clean and respectful. However, others have had less positive experiences, citing poor service and rude behavior from staff members. One customer expressed disappointment, stating that their previous visits used to be enjoyable, but the quality has declined significantly over the past few years. Overall, despite some issues with wait times and service, Wingstop remains a decent and affordable dining option, especially for those working late hours. The restaurant's staff is recognized for their friendliness and efforts to improve, even when facing challenges as a new and short-staffed location. The establishment continues to be a promising place that could improve further to provide a more satisfying experience.