Wendy's on the Greenwich rd. Norton, Ohio review 8/26/25 @ 8:16 am Wonderful manager with a great personality! The coffee was excellent, and the egg and cheese muffin was so fresh. Other places are never that fresh, especially the bread. I don't know her name except people should go and see. Good management is so important. She made my day. I love food. lol Pat
Atmosphere: 5
Food: 5
Service: 5
Marty Martin
This location is a great Wendy's it is very busy and everyone was on point doing there job ,I will eat here again .
Atmosphere: 5
Food: 5
Service: 5
Raegan Nixon
As a woman who has worked in the food service before, listen… I get the struggle but I pulled up with my grandma and there was nobody in line nobody in the store no customers at all but greeted with such a rude attitude and we were going to order 3 meals which I know is a lot and know how fast food people get. Do not go here if you are looking for a baked potato they say it takes 1 hour to make if they are out and the assistant manager literally told us they forgot to put them in. As soon as we rolled up to the window a black girl at the register rolled her eyes at me and we needed a refund because they thought we got 2 meals. The assistant manager Adrianna (name on receipt idk who) said bro I’m bout to get irritated as she demanded for our card back and gave us a refund. Got half the food we wanted and out of Asiago cheese and baked potato’s but I’m guessing laziness was a factor there. To the four women working tonight please find a new job outside of food service I have been here.
Atmosphere: 1
Food: 2
Service: 1
Joseph Vasquez
I recently visited this Wendy’s location and had the pleasure of being helped by a certified baddie named olivia who provided some of the best customer service I’ve experienced in fast food. She was confident, upbeat, and incredibly attentive to all of my needs. Her positive energy made the experience genuinely enjoyable on top of that My burger wasn't the only thing USDA approved that thang was thangin!!
Atmosphere: 5
Food: 5
Service: 5
Matthew Lallathin
The food was okay. The place was deserted.It was kind of dirty.
Atmosphere: 2
Food: 3
Service: 3
Flynn
Staff was incredibly rude, I hadn't even said a word and was being snapped at. Just a delivery driver, not trying to make anyone's job harder than it has to be 🙃
Atmosphere: 1
Service: 1
Sheri Martinez
So, it's 5:30 in the evening there are three employees sitting outside eating something waving me down telling me that this restaurant is closed. This is the most pathetic ridiculous restaurants in the entire Norton area. I am so surprised that they are still open
Scarlet Moon
The manager working the window was unbelievably hateful and rushing as we very carefully ordered in the drive through because I understand it's hard to hear and can be stressful. She was very rude and when I asked for the manager to let them know how she was acting, she let me know it was her and shut the window in my face, I asked why she was being so hateful to me and she said she was only responding and I said you were being hateful for no reason and I was doing to say there's no reason to treat people like that and she literally threw my drinks then me food at me and said hope you have a better day and I said I was having a wonderful day with my family as she slammed the window on me again. We didn't get our sauces, straws or napkins. I will be reporting her to corporate with the time and date of this incident. We just left a rally fun outdoor concert and wanted to end the night with a quick bite to eat. We won't come here again.
Atmosphere: 1
Food: 2
Service: 1
Tim maglione
Never has disappointed.
Atmosphere: 5
Food: 5
Service: 5
Tara Poole
If you black don’t go there they don’t like us treat us very badly !! Rush us wasn’t friendly at all ugh will not be back
Have there many time and order is messed up wrong sandwich, no meat on sandwich instead of sausage got bacon start of a muffin. I got a biscuit and now I got the top half of my muffin but no bottom half the mornings at this Wendy’s is horrible.
Atmosphere: 1
Food: 1
Service: 1
Carmalita Bradley
every time there's an issue with this location. Done!
Atmosphere: 1
Food: 1
Service: 1
Courtney Frase
The chicken is chewy now, the last few times I’ve had it on a sandwich. The burgers, fries, and nuggets are usually cold. Wendy’s used to be so much better. The chili and baked potatoes are still good, at least there’s that.
Michelle Calhoun
Trassssssshhhhhhh!!
Crystal Gisewhite
This restaurant has really turned around. They were having a little rough patch but I have had amazing service several times in a row. My food was hot and fresh, everything I ordered was there, even straws, forks and napkins. Thank you for a great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, French Fries, Jr Cheeseburger – 4 for 4 Meal, Hamburger, Jr Bacon Cheeseburger, Classic Chocolate Frosty, Baconator Fries, Bacon Cheese Baked Potato, Baconator, Chili, Dave's Double, Classic Chicken Sandwich
Wendy's on the Greenwich rd. Norton, Ohio review 8/26/25 @ 8:16 am
Wonderful manager with a great personality! The coffee was excellent, and the egg and cheese muffin was so fresh. Other places are never that fresh, especially the bread. I don't know her name except people should go and see. Good management is so important. She made my day. I love food. lol
Pat
Atmosphere: 5
Food: 5
Service: 5
This location is a great Wendy's it is very busy and everyone was on point doing there job ,I will eat here again .
Atmosphere: 5
Food: 5
Service: 5
As a woman who has worked in the food service before, listen… I get the struggle but I pulled up with my grandma and there was nobody in line nobody in the store no customers at all but greeted with such a rude attitude and we were going to order 3 meals which I know is a lot and know how fast food people get. Do not go here if you are looking for a baked potato they say it takes 1 hour to make if they are out and the assistant manager literally told us they forgot to put them in. As soon as we rolled up to the window a black girl at the register rolled her eyes at me and we needed a refund because they thought we got 2 meals. The assistant manager Adrianna (name on receipt idk who) said bro I’m bout to get irritated as she demanded for our card back and gave us a refund. Got half the food we wanted and out of Asiago cheese and baked potato’s but I’m guessing laziness was a factor there. To the four women working tonight please find a new job outside of food service I have been here.
Atmosphere: 1
Food: 2
Service: 1
I recently visited this Wendy’s location and had the pleasure of being helped by a certified baddie named olivia who provided some of the best customer service I’ve experienced in fast food. She was confident, upbeat, and incredibly attentive to all of my needs. Her positive energy made the experience genuinely enjoyable on top of that My burger wasn't the only thing USDA approved that thang was thangin!!
Atmosphere: 5
Food: 5
Service: 5
The food was okay. The place was deserted.It was kind of dirty.
Atmosphere: 2
Food: 3
Service: 3
Staff was incredibly rude, I hadn't even said a word and was being snapped at. Just a delivery driver, not trying to make anyone's job harder than it has to be 🙃
Atmosphere: 1
Service: 1
So, it's 5:30 in the evening there are three employees sitting outside eating something waving me down telling me that this restaurant is closed. This is the most pathetic ridiculous restaurants in the entire Norton area. I am so surprised that they are still open
The manager working the window was unbelievably hateful and rushing as we very carefully ordered in the drive through because I understand it's hard to hear and can be stressful. She was very rude and when I asked for the manager to let them know how she was acting, she let me know it was her and shut the window in my face, I asked why she was being so hateful to me and she said she was only responding and I said you were being hateful for no reason and I was doing to say there's no reason to treat people like that and she literally threw my drinks then me food at me and said hope you have a better day and I said I was having a wonderful day with my family as she slammed the window on me again. We didn't get our sauces, straws or napkins. I will be reporting her to corporate with the time and date of this incident. We just left a rally fun outdoor concert and wanted to end the night with a quick bite to eat. We won't come here again.
Atmosphere: 1
Food: 2
Service: 1
Never has disappointed.
Atmosphere: 5
Food: 5
Service: 5
If you black don’t go there they don’t like us treat us very badly !! Rush us wasn’t friendly at all ugh will not be back
Atmosphere: 1
Service: 1
Restaurantji Recommends
Have there many time and order is messed up wrong sandwich, no meat on sandwich instead of sausage got bacon start of a muffin. I got a biscuit and now I got the top half of my muffin but no bottom half the mornings at this Wendy’s is horrible.
Atmosphere: 1
Food: 1
Service: 1
every time there's an issue with this location. Done!
Atmosphere: 1
Food: 1
Service: 1
The chicken is chewy now, the last few times I’ve had it on a sandwich. The burgers, fries, and nuggets are usually cold. Wendy’s used to be so much better. The chili and baked potatoes are still good, at least there’s that.
Trassssssshhhhhhh!!
This restaurant has really turned around. They were having a little rough patch but I have had amazing service several times in a row. My food was hot and fresh, everything I ordered was there, even straws, forks and napkins. Thank you for a great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, French Fries, Jr Cheeseburger – 4 for 4 Meal, Hamburger, Jr Bacon Cheeseburger, Classic Chocolate Frosty, Baconator Fries, Bacon Cheese Baked Potato, Baconator, Chili, Dave's Double, Classic Chicken Sandwich
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