Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Just wanna give some credit where credit is due. I stop in a few mornings every week and get the same thing. Your employee, Jason saw me in line and had my drink prepared exactly how I like it as soon as I got to the counter. I have years of service industry experience and know great customer service when I see it. Thanks Jason! �
Just wanna give some credit where credit is due. I stop in a few mornings every week and get the same thing. Your employee, Jason saw me in line and had my drink prepared exactly how I like it as soon as I got to the counter. I have years of service industry experience and know great customer service when I see it. Thanks Jason! �
Super friendly, great iced coffee, and dining area. Also has Wi-Fi and great a/c.
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Dunkin' is a popular coffee and donut shop known for its friendly service and great coffee. Recent reviews show that the store has faced some challenges with staffing and order accuracy. While some customers appreciate the friendly staff who are willing to remake drinks without issue, others have experienced longer wait times and incorrect orders. For example, some customers received the wrong food items, such as both bagel sandwiches coming with bacon instead of sausage, or missing items like hash browns. One customer mentioned that despite having multiple workers including a manager, the store chose not to serve walk-in orders and directed customers to the drive-thru or mobile app. However, the store has also shown improvements, with staff quickly informing customers about unavailable items and offering substitutions. Overall, Dunkin' remains a favorite spot for coffee and donuts in the Parma area, with many still enjoying the delicious food despite occasional service issues.