Steak 'n Shake
$ • Burgers, Fast Food
Hours:
1780 Hill Rd N, Pickerington
(614) 501-0353
About Steak 'n Shake
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Steak 'n Shake Reviews
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I had to order my own food, then pick it up and carry it to my table. And the ordering kiosk still asked me if I wanted to tip! If this is now your business model, no thanks.
Service is a thing of the past.
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
Menu
Hours
| Monday | 10AM - 2AM |
| Tuesday | 10AM - 2AM |
| Wednesday | 10AM - 2AM |
| Thursday | 10AM - 2AM |
| Friday | 10AM - 2AM |
| Saturday | 10AM - 2AM |
| Sunday | 10AM - 2AM |
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Steak 'n Shake is a typical fast food chain with a slight retro vibe. The food and pricing are decent, but the milkshakes are the highlight, though they can take some time to prepare. The butter burgers are delicious, with a good portion size, and the fries are also pretty good. The staff is friendly and helpful, providing excellent customer service that leaves a positive impression. The restaurant emphasizes cooking in tallow and uses grass-fed ingredients, which many customers appreciate. Overall, the lively staff and quality food make it a recommended dining experience.