Donatos Pizza
$$ • Pizza, Vegetarian
Hours:
9764 Sawmill Pkwy, Powell
(614) 761-5400
About Donatos Pizza
Customers' Favorites
Donatos Pizza Reviews
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quoted a 1 hour and 15 wait time. Not only was the food late (1 hour and 45minutes), it wasn't complete with what I ordered. I paid for extra sour cream and didn't receive ANY sour cream after waiting almost 2 hours for my original order. I called the manager and he didn't offer any compensation, he didn't offer to remake the pizza nor did he offer me a future credit for their mistake.
However! He said he'd send the driver back with my sour cream "whenever he got back...read full review
Service was incredibly slow. Cashier/associate taking the order was unpersonable. He also walked away from the counter often & people had to wait to ask for things as simple as boxes. Several people had their orders made wrong while I was there. Things were not stocked. Tables were not clean & I did not see anyone come clean empty tables while I dined in. No to-go boxes within reach for the customer. Phone ringing or some sort of alarm was going almost non-stop while we were there....read full review
Ratings
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 1AM |
| Saturday | 11AM - 1AM |
| Sunday | 11AM - 12AM |
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Donatos Pizza is a neighborhood pizzeria that prides itself on exceptional customer service. The staff provides a warm welcome to customers and is known for being accommodating, especially for larger parties. The restaurant's interior and parking lot are clean and well-maintained, making it easy to park and access. Orders are fulfilled accurately, including fresh, custom-made options like veggie, pepperoni, and cheese pizzas. Many customers describe the pizza as absolutely delicious and fantastic. While some have experienced requests for tips during delivery, most enjoy a hassle-free dining experience. The manager takes pride in the quality of service and pizza, ensuring that customers will want to return. There are good vegetarian options and gluten-free choices available, along with excellent salads. The casual and accommodating dining area is also kid-friendly, making it a great spot for families.