Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
787 E Main St, Ravenna
(330) 577-5719
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
I have had more than a few interesting experiences here. The final straw was yesterday after getting home to realize our guacamole was completely rotten and spoiled. My fault for not looking before I left the pick up window. What is wrong with the Managment/staff that they would even attempt to serve that to a customer? No doubt we would have been sick had we eaten it. Brown, curdled, foul smelling & had a liquid settled at the bottom of the container it was in. Never again 👎🏼...read full review
I placed an online order for drive thru pick up for a couple bowls. When I got home and we opened our bowls, they were half full at best and mine looked like it was eaten out of. I replaced the lids and returned to the restaurant and spoke to the General Manager. She stated that she had only managers working the line all day and that she knows the portioning is correct. She took my bowls out of the bag and took the lids off then just replaced with new lids and took the stickers...read full review
Horrible every time. Fatty burnt chicken. Random unidentifiable objects in my sour cream, No or burnt cheese in quesadillas. Always disappointed ☹️ They need better management cause they get away with this too often. Worst chipotle I’ve ever had and won’t be ordering from this “restaurant” again. This is also my first ever negative review I always keep my thoughts to myself but I’ve had it with this place, And the price is ridiculous for the slop they hand you.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 8PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill in Ravenna offers a variety of experiences for its customers. Many appreciate the excellent service and fresh food, with staff often described as friendly, quick, and attentive, even during busy times. The restaurant is clean, offers ample parking, and is considered kid-friendly due to its quick service. Customers enjoy the plentiful vegetarian options that cater to different dietary needs. However, some note that the rice and beans can sometimes lack freshness, and serving sizes may vary. There have been occasional issues with ingredients, such as cheese not being melted or food arriving cold if not picked up promptly. Despite these minor setbacks, the welcoming atmosphere and caring team help make it a convenient spot. Notably, the restaurant is wheelchair accessible, though the heavy doors might be a challenge for some. Overall, Chipotle in Ravenna remains popular for its friendly staff and commitment to customer satisfaction, especially when recent efforts have improved food quality and service.