Banter Beer and Wine Shaker Heights

Food is mostly good but Canadian friends said it was a bit short of authentic, so if you like thick diner style fries just be aware it's a bit more American-fusion perhaps than a proper experience in Canada.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Banter Poutine and Sliders

I wanted to like it and the food was good but the service I was given was uncaring and disinterested. Since when is gaslighting a customer acceptable in any establishment?

Atmosphere: 2

Food: 5

Service: 1

Poutine. Need I say more.

Atmosphere: 5

Food: 5

Service: 4

Super food, for a super price. Always fun people there.

Atmosphere: 5

Food: 5

Service: 5

I've been here many times but I always get plain fries for some reason. ??‍♀️ For the record, their fries are the best fries I've ever had.

Very friendly woman at the register advised me of the best choices and made great suggestions. I ended up with the Chicken Bacon Ranch Poutine and it was ready very quickly. It was soooooo good and so filling. Very well seasoned and great layering of flavors. Will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Basic Frites, Chicken Bacon Ranch Poutine

Never again! A couple weeks ago, mid afternoon I visited the food court. The young lady with brown pony tail was eating at the register while I was ordering. She stood there eating as if I wasn't there until I decided to order. Sausage bun was drenched in sauce and inedible.

Atmosphere: 1

Food: 1

Service: 1

i started coming to banter when i used to work in shaker and everyday i would try a different poutine for lunch and at the time i was obsessed with the Baba Yaga Poutine once upon a time and then i got obsessed with the sliders and my favorite is the fish fry and it’s poppin. i can’t forget the polish boy, i only had it once and the fried chicken polish boy and it had greens and something else i think it was a special but anywho the polish boy is made with a kielbasa which is amazing but i did have a baby complaint because at the time i wasn’t feeling the bread because i think it was toasted but at least the outcome was that it was still delicious overall tbh. i can say i have never had a bad experience food or customer service wise and i recommend everyone to give banter a chance!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Basic Frites, Buffalo Chicken Poutine, Banter Poutine and Sliders, Fried Chicken Polish Boy, Buffalo Wing, Chicken Bacon Ranch Poutine

I’m extremely disappointed, disgusted and down right angry at how I was treated tonight in this establishment. The young lady making the food with blonde hair ( because I don’t know her name) gloves were used to touch the keys on what I assume gives access to the orders, with the same gloves and touched our food. The gloves were already extremely greasy. I said out loud to my husband wow she didn’t change her gloves. The woman who took the order assured me she did jumping into our conversation. I told her Im looking at them they are exactly the same. She proceeds to go to the chef and tell her what I said. She takes off her gloves and LEAVES them on the area that you prepare the food. You know like the white cutting board for description. At this point I’m extremely disgusted, but because I could see her I stand there watching her and of course we are hungry and it’s minutes to close. The cashier asked me could I move from the counter. I’m like I’m sorry, I would like to watch my food being made bc she had on dirty gloves and she is still preparing the food. She tells me but you’re staring at me and I can’t work with you here I’m uncomfortable. I need to cash out my drawer. I asked her do you think I’ll take money or something. I’m confused how my presence watching my food bothers you. The guy interjects tells me you can just leave. I ask for a refund. I’m called several names like aggressive, childish and a horrible disposition. Keep in mind all of this is about the chef having the same gloves on and leaving the gloves on the serving table. I tell them you don’t know who I am or what I can report and I honestly feel like if I wasn’t a WOC this would’ve never happened. The tones were extremely rude, the body language was demeaning and more importantly I was told buy the cashier, this always happens in food service I could’ve just cooked at home. I honestly can’t believe this was happening so I recorded it. It’s to long to upload. I’m a definitely spreading the concern. More importantly the lack of reciprocity for spending money. Respect is a minimum. I’m sure I have errors and didn’t use the best punctuation, but I just can’t believe this happened tonight.

The food was disappointing. It was advertised as chicken paprikash, but it turned out to be French fries with a creamy meat sauce.

My Canadian heart hurts…this wasn’t what I was expecting for Poutine…the good:…best fries i’ve eaten…FR…very friendly staff…awesome location…the not so hot:…the “gravy”….(see pic)…it was hella thicc and had next to no taste. Off day maybe? I’d be back for just the basic

Atmosphere: 5

Food: 3

Service: 5

Brought my family to the Banter, food was excellent, the service was great and the cost seemed reasonable..look forward to returning soon!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Paprikash Poutine

I’ve always wanted to try em today I did I only got a order of Fry’s but they were fire ?

Atmosphere: 5

Food: 5

Service: 5

I tried the tofu vegan poutine. For me, this was an extremely salty eating experience with salt dominating the taste. The cheese curds were replaced by tofu cubes. The tofu was cold and contrasted with the heated fíes and gravy. I would have preferred to have the tofu heated as well.

great food always fast and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Basic Frites, Buffalo Chicken Poutine

I’ve tried buying bottles of wine from this place maybe 10 times. At all different price points. And the VAST majority of them have been tossed down the drain because of how bad/ undrinkable the wine is.Strongly suggest they get a new wine buyer that knows what they’re doing.