Banter Beer and Wine Shaker Heights

I'm sorry but what?!?! The woman at the counter was very nice. She was very helpful and explaining the menu and possible substitutions. But the food...
Horrible! Poutine was not authentic at all. We ate there, but when we sat down fries were lukewarm at best and seemed stale. Unsalted fries, but the gravy was super salty and also tasted like it had been sitting out for awhile.
Gravy was just salty no flavor really. And the sliders... $3.5 dollars per slider doesn't seem bad until I saw what I got. I got the bbq chicken sliders, granted without the blue cheese, but still if it did have cheese it would still be mostly bread. It was 1 single chicken nugget with sauce on a bun. Arby's sells more meat filled sliders for less!!

Atmosphere: 2

Food: 1

Service: 4

Still a fav whenever I’m in the Cleveland area. First time having Banter at this location and very much the same quality of food. Had the steak poutine, one of the salads and fried fish sliders.

Atmosphere: 5

Food: 5

Service: 5

Love the sliders here. Definitely the best in Cleveland. However, this place is very much on the pricier side…

Atmosphere: 5

Food: 5

Service: 5

Great customer service. Very kind and truly respect each customer’s dietary restrictions and try tailor to their needs.

Atmosphere: 5

Food: 5

Service: 5

The polish boy is soooooooo good.

I've never been in this market before but here I got two sliders, the jalapeño popper slider was to die for. Pretty fast service and got two sliders and a drink for only $10. Need to come back and try poutine!!

Atmosphere: 3

Food: 4

Service: 4

I saw a feature on this place on the Food Network, and hit it on a roadtrip. Unfortunately, their recipe for their base poutine gravy has changed (and is outsourced) and is now quite ordinary. Worse, I found their fries were basically small baked potatoes and not a frites style. Their fries are marginally edible. Very disappointed. Outdoor seating area for the market is nifty. Staff was friendly and chatty and expeditious.

Atmosphere: 4

Food: 2

Service: 4

Located in the Van Aiken Market, Banter offers up some unique poutine options and super affordable sliders. We tried the chicken bacon ranch poutine and it was good, but not something I would order a lot, kinda bland. The jalapeño popper slider on the other hand - absolutely delicious! Such a burst of flavor. The jalapeño popper and ranch sauce really complimented the burger.

I had a wonderful experience at Banter Beer and Wine in Shaker Heights! The staff was incredibly friendly and went above and beyond, even recommending and explaining different coffee options available in the building. The food was warm, fresh, and absolutely delicious. I was pleasantly surprised that there was no wait, especially during Sunday lunchtime. I ordered the Chicken Shawarma, and it was delightful—packed with flavor and ready in no time. A great spot for a relaxing and tasty meal

I was going to have a meeting with a colleague tnite. I waited for nearly a minute for the associate (I later learned her name was Megan) to notice I was there. I asked if they could put a glass of wine in a DORA cup as I wasn’t sure if we’d eat in or outside. She rolled her eyes when I Clarified that. She flipped the screen around not caring if I lived or died and I awaited my glass of wine she poured the last 3 Oz of whatever wine was left. It was half of a pour but I was so horrified by her demeanor and undertone. She couldn’t wait for me to leave so she could continue to talk to her coworker. I realize it’s hard to find good people but wow….sad and I would definitely recommend Lox Stock & Brisket across the way instead. Amazing food and service.

Fantastic staff, delicious food, good prices, and a great vibe. A++

Great spot, great menu. Love these food stall open air places. Perhaps the best polish boys I've had, amazing poutine.

Great service and grub. The beer list is interesting and tasty as well.

Food is mostly good but Canadian friends said it was a bit short of authentic, so if you like thick diner style fries just be aware it's a bit more American-fusion perhaps than a proper experience in Canada.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Banter Poutine and Sliders

I wanted to like it and the food was good but the service I was given was uncaring and disinterested. Since when is gaslighting a customer acceptable in any establishment?

Atmosphere: 2

Food: 5

Service: 1