Saffron Patch
Park In The Back, 20126 Chagrin Blvd, Shaker Heights
(216) 295-0400
Recent Reviews
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AMAZING FOOD!!! Great tasting ! fair prices and big portions!! the staff are very friendly and proffesional 10 out of ten!!! if your looking for amazing Indian food for a fair price you have got to come here ! I even asked for them to make a meal with little spiciness for my wife and they delivered ! and labeled it my wife and I agree this is the most amazing Indian food out there!
Saffron Patch was today's choice for lunch. We were excited to have something so authentic and flavorful and fresh. The flavor of the Tikka Masala was the highlight of my meal. I was pleasantly surprised to know East Indian cuisine could pack so much thoughtfully merged ingredients. The masasla was delicious and perfectly spiced to my liking. The chicken in the dish was freshly cooked but a bit tough and dry, but it could be easily overlooked by the amazing masala. The naan bread brought the entire dish together and was made very well. All meals were enjoyed; however, there was an agreement that a few prices could have been a bit more accommodating for lunch. Service could be better. Overall, it was a great experience. I'll be back. Well done, Saffron Patch.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Garlic Naan, Chicken Tikka Masala
I ordered my lunch at 12:21 pm to be picked up. I arrived at the designated time 1:15 pm, a man with glasses told me my order wasn’t accepted even though I showed him proof on their own website it was accepted. He said he needed 10-15 more minutes and I politely requested a refund and he said “I can’t do that”, you do that. Wait what? I am waiting for my order but this place lost a customer for foul service. Shame on you for treating a customer like this! Beware of ordering online from their website, clearly it’s not reliable nor are the employees! FYI -there was one table in the whole place. Zero customer service.
Atmosphere: 1
Service: 1
Great taste but they incorrectly served the wrong spice.
Atmosphere: 3
Food: 5
Service: 3
Once again, another Indian restaurant afraid to put heat into their dishes. I asked for my palaak paneer to be a 3/5. It was a very mild, no heat 0/5. I had to add a ton of paprika to make it zingy. Don’t be afraid of heating up dishes for Americans. Not all of us like bland food. I want a runny nose after eating. Otherwise, the dish was well-made. Husband had chicken tikka masala. He liked his. We had both garlic and onion naan. The Cucumber Raita was tasty. We split two desserts (Gulab Jamun and Ras Malai). Both were excellent. Overall, this was the best Indian restaurant we’ve had here. I guess next time I will ask for a 5/5 heat level hoping to get at least a 3/5.
Parking: Park in the back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Garlic Naan, Chicken Tikka Masala, Palak Paneer
No one pics up the phone. Phone system does not work and hangs up on the caller. 👎
Atmosphere: 1
Service: 1
I ordered takeout from here, and the meal was practically inedible. They charge $6 for naan on DoorDash which is quite pricey for just bread, and they had the audacity to serve a burnt piece of naan. It tasted foul. Why not look at the naan to see it's burned and throw it out before serving it to a customer? Terrible business practice. You can tell the cooks have no pride in what they serve. I could even see how burnt it was on the bottom, so no attention to detail or what they are serving. The flavors of the chicken tikka masala were extremely bland, and the chicken was chewy, overcooked and dry. Completely unpalatable. This was an extremely disappointing experience for $30 for one person, and I won't be ordering from here again. I highly advise visiting an Indian restaurant that knows how to flavor their food and cook it appropriately.
Atmosphere: 2
Food: 1
Service: 2
Food was great. Tasted fresh. We ordered Aloo Paratha, Roti, veggie pakora, vegetable biryani, malai kofta, Chana masala. Decent quantity and they all tasted delicious. We will go there again.
Atmosphere: 5
Food: 5
Service: 5
Oh my goodness, this is good. We will definitely be back as often as possible. Takeout was on time and service was friendly. Parking in the back was convenient.
Food: 5
Service: 5
Great Indian food, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Naan, Chicken Tikka Masala
Restaurantji Recommends
Literally zero management. First, we went there and asked for a table for two. They told us to sit at a very small table that looked like a coffee table. The funny part was that the whole restaurant was empty at that time, and we had even booked a table over the phone.
Now, let's come to the food. The food was pathetic. We ordered paneer pakoda,tandoori prawn, chicken kadhahi, and naan. The paneer pakoda had such a thick layer of besan that we couldn’t even see the paneer. Tandoori prawn was the only dish we liked. The chicken kadhahi was even worse; they literally put raw tomatoes in the gravy, and it tasted only of tomatoes with no salt no taste. The whole gravy was bland. Lastly, we ordered ras malai, but they didn’t serve it and still added the ras malai to the bill. ? Overall, it was the worst experience.
They really need to work on it ??
Atmosphere: 2
Food: 1
Service: 1
Food was wonderful
Parking: Park in the back
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Makhani, Chicken Biryani
Malai Kofta- enough said
Atmosphere: 5
Food: 5
Service: 5
Saffron patch always has amazing food that is fresh and tasty. The chicken tikki masala and tandoori chicken are always amazing and consistent. Food is a little bit higher on the price side but its always enough for two meals. Their breads are also delicious along with their chutney.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tandoori Chicken, Garlic Naan, Chicken Tikka Masala, Lamb Korma, Chicken Tikka, Chicken Makhani, Butter Chicken Sandwich
Great service and
Atmosphere: 5
Food: 4
Service: 4
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