Wendy's

$ • Fast Food, Burgers

Hours:
3516 Warrensville Center Rd, Shaker Heights
(216) 553-4192

About Wendy's

Wendy's offers a mixed dining experience. The staff are generally knowledgeable and helpful, and the food is often hot and fresh, but the service can be inconsistent. While some customers report great customer service and outstanding atmosphere, others have encountered long wait times and poor attention. One customer praised the young man at the window for providing the best customer service experienced in years, while another expressed frustration over a mobile order that resulted in a wasted lunch break due to lack of communication from the staff. Food is usually fine, but there can be occasional mistakes, such as getting the wrong sandwich. Additionally, some customers have noted issues with the restaurant only accepting DoorDash and mobile orders at night, suggesting the need for clearer signage. Overall, Wendy's provides a reasonably satisfactory dining option, with room for improvement in certain areas, particularly regarding service consistency. Wheelchair accessibility is available with ramps at each entrance.

Customers' Favorites

Wendy's Reviews

1.9
310 ratings
Restaurantji Rating
5
13%
4
7%
3
9%
2
7%
1
64%
Food
2.5
Atmosphere
1.9
Service
2.1

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Hours

Monday 6:30AM - 1AM
Tuesday 6:30AM - 1AM
Wednesday 6:30AM - 1AM
Thursday 6:30AM - 1AM
Friday 6:30AM - 1AM
Saturday 6:30AM - 1AM
Sunday 6:30AM - 1AM
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