Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
5252 Detroit Rd, Sheffield
(440) 934-0659

About Chipotle Mexican Grill

Chipotle Mexican Grill is a restaurant that takes customer satisfaction seriously. They are praised for their attentive staff who handle difficult situations with professionalism, even going the extra mile to accommodate special dietary needs. Recently, customers have noticed improvements in food quality and service, especially at locations with new management. The place is fairly clean, and staff members often provide quick service, which is appreciated. Customers also mention that the staff shows genuine kindness, with one location even writing a personal message like “you’re welcome” with a small heart. The food is generally good, and the staff’s positive attitude enhances the experience. However, some customers feel that portion control could be better, especially for items like sour cream. Additionally, there are concerns about the pricing for extra brisket, as small cups for toppings seem to be used, which some find too expensive for the amount received.

Customers' Favorites

Chipotle Mexican Grill Reviews

2.1
265 ratings
Restaurantji Rating
5
15%
4
6%
3
8%
2
8%
1
63%
Food
2.3
Atmosphere
2.4
Service
2.2

Share your opinion about Chipotle Mexican Grill

Restaurantji Rating

The chipotle in Sheffield is terrible. Multiple different visit and only 1 hard working guy busting his hump! That guy should get a raise and a job that appreciates his dedication. But we will be frequenting the one on west river because of this situation

I went to the Chipotle at Sheffield Village and purchased meals for my family, including fountain drinks. There were 4 soda options out if order already but quickly found out the Sprite was out as well. I notified the staff who told me if it was out it was out so I asked for a refund and gave the kids water. I was told no refund since we were using the cups. I told them they could have the cups back and I wanted a refund. I was again told no and I could call a customer service...read full review

Extremely disappointed over all as the double meat portion I got, was the same exact size as my wife’s single portion. Then when I go to eat it not long after received the order, everything was cold.

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Chipotle Mexican Grill
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Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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