Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company receives generally positive reviews for its friendly staff and good customer service. Many customers report having a great experience, calling it their favorite store. The staff are described as wonderful, kind, and sweet, often going above and beyond, such as personalizing orders. The store is noted for putting forth effort in order accuracy.

However, several consistent issues are noted. Some drinks, like the matcha latte or brown sugar beverages, occasionally have preparation problems, including being not sweetened, not mixed thoroughly, or having unwanted cinnamon added. There are also complaints about using marker on cups, which can run and stain. The cafe's air conditioning is often set very cold, making it uncomfortable to sit inside for long periods. While the food is considered pretty good, it is also seen as a little pricey. Despite these hiccups, the team is typically accommodating in addressing concerns when they are raised.