I am not giving a star for service because it's horrible service. They aren't even fast food they are slow moving employees the rest of the staff isn't bad they are friendly just two in particular employees are horrendous not people friendly at all rude confrontinal absolutely disgusting coming from a guest there systems are always down or having a problem with they are always run out of items I wouldn't recommend this Arby's location to anyone always waiting long amounts of time just for your food poor poor poor
The Arby's in Shelby was the best. The food was well worth the money.
Atmosphere: 5
Food: 5
Service: 5
Ronald Hartge
Went thru the drive thru.Came home, and ate the Delicious ? food!
Atmosphere: 5
Food: 5
Service: 5
Jarrod Clawson
Drink was awful, lobby locked and closed with nothing posted. They did not give a me a receipt. Not waiting another 15 minutes in line for something that should have been right in the first place. Take your money elsewhere and stop giving it to these fools.
Atmosphere: 1
Food: 1
Service: 4
Ky
Placed a mobile order for dine in (Sunday at noon). it was drive thru only as we arrived and the doors were locked (no note or sign on the posted hours). There was a 15 minute wait in the drive thru so our food was cold by the time we got it.*Update*I went to give my child the kid's meal milk once we got home (because a toddler with an open container of milk in the car is impossible) and it's been expired for almost 10 days!
In a hurry to get back home went thru the drive thru ...The food was exceptionally good, the cashier was friendly, quick, and kept a smile ?Give them an overall 5 stars ... The food was hot, quick and was only waiting in line for about 5/6 minutes. Way to go guys!?
Food: 4
Service: 5
Michael Shrock
It was a fine experience, nothing super or spectacular. I got a brisket burger, curly fries, and a jamocha shake. The burger was good, the fries were fine, but the shake was wayyyyy too thiccc. The shake was almost more like ice cream and better to eat with a spoon. I order ahead in the app, walked in waited a minute, got my stuff and left. It was overall pretty good and worth it.
A lot of the rewards offered on the signs you see on the restaurant window panes require that you place your order via the Arby's app. When I installed the Arby's app to try for the $3 off of $10, or, the $5 off of $20 deals the app required that I pay in advance via the app with either Google pay, or, a personal debit/credit card. I declined and paid cash for the food. What a let down! ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Gyro, Curly Fries
Cathy
Ordered a large fries and got hardly any. The Greek gyro and roast beef gyro was also horrible. Will not be going back.
Atmosphere: 3
Food: 2
Service: 3
Patricia Adkins
Didn't dine in, just went through the drive
Food: 4
Service: 4
Sassy Sally
The hands down slowest service in the entire universe no matter how many employees they have.It almost seems like they are all spaced out .
Atmosphere: 1
Food: 5
Service: 1
Jeremy K.
got completely wrong order and they don't answer the phone for anything. laziness at its finest right there
I am not giving a star for service because it's horrible service. They aren't even fast food they are slow moving employees the rest of the staff isn't bad they are friendly just two in particular employees are horrendous not people friendly at all rude confrontinal absolutely disgusting coming from a guest there systems are always down or having a problem with they are always run out of items I wouldn't recommend this Arby's location to anyone always waiting long amounts of time just for your food poor poor poor
Atmosphere: 1
Food: 1
Fast service,nice staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Gyro, Curly Fries, Roast Beef
The Arby's in Shelby was the best. The food was well worth the money.
Atmosphere: 5
Food: 5
Service: 5
Went thru the drive thru.Came home, and ate the Delicious ? food!
Atmosphere: 5
Food: 5
Service: 5
Drink was awful, lobby locked and closed with nothing posted. They did not give a me a receipt. Not waiting another 15 minutes in line for something that should have been right in the first place. Take your money elsewhere and stop giving it to these fools.
Atmosphere: 1
Food: 1
Service: 4
Placed a mobile order for dine in (Sunday at noon). it was drive thru only as we arrived and the doors were locked (no note or sign on the posted hours). There was a 15 minute wait in the drive thru so our food was cold by the time we got it.*Update*I went to give my child the kid's meal milk once we got home (because a toddler with an open container of milk in the car is impossible) and it's been expired for almost 10 days!
Atmosphere: 1
Food: 2
Service: 1
Very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Roast Beef Gyro, Beef 'N Cheddar, Classic Chicken Club Wrap, Curly Fries, Buffalo Chicken Sandwich, Fish, Roast Beef
Service was slow. Fries were so
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Arby's Signature Sandwiches
In a hurry to get back home went thru the drive thru ...The food was exceptionally good, the cashier was friendly, quick, and kept a smile ?Give them an overall 5 stars ... The food was hot, quick and was only waiting in line for about 5/6 minutes. Way to go guys!?
Food: 4
Service: 5
It was a fine experience, nothing super or spectacular. I got a brisket burger, curly fries, and a jamocha shake. The burger was good, the fries were fine, but the shake was wayyyyy too thiccc. The shake was almost more like ice cream and better to eat with a spoon. I order ahead in the app, walked in waited a minute, got my stuff and left. It was overall pretty good and worth it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beef 'N Cheddar
Restaurantji Recommends
A lot of the rewards offered on the signs you see on the restaurant window panes require that you place your order via the Arby's app. When I installed the Arby's app to try for the $3 off of $10, or, the $5 off of $20 deals the app required that I pay in advance via the app with either Google pay, or, a personal debit/credit card. I declined and paid cash for the food. What a let down! ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Gyro, Curly Fries
Ordered a large fries and got hardly any. The Greek gyro and roast beef gyro was also horrible. Will not be going back.
Atmosphere: 3
Food: 2
Service: 3
Didn't dine in, just went through the drive
Food: 4
Service: 4
The hands down slowest service in the entire universe no matter how many employees they have.It almost seems like they are all spaced out .
Atmosphere: 1
Food: 5
Service: 1
got completely wrong order and they don't answer the phone for anything. laziness at its finest right there