The chicken was over cooked and dryParking: This location is slowly going down. The staff is just going through the motions. They push your food out the window never saying thank you or come again. Dont worry i wont be back to this location.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Coleslaw
Nathaniel Knight
Cashier was rude,food was horrible.One of the most disappointing food experiences ever. Just close the whole place down.
Atmosphere: 2
Food: 1
Service: 1
Queen Reinforcement
I ordered the $20 fill up chicken and two smash bowls. The chicken was under cook and Grey. Then some great Genius decide to put the biscuits inside the uncooked chicken bucket. The bowls was super cold The mash was Hard and cheese was rubber like seriouslyI order today 2-17-24 from 4001 Mayfield rdTERRIBLE TERRIBLE TERRIBLEI wish I could upload this picture
Food: 1
Service: 1
ExoTime Heel
This place didn’t give me pickles on my chicken sandwiches and they didn’t give me my change back plus they insisted on me getting the combo so much I just felt pressured and wanted to leave as soon as possible. Unprofessional and they steal if you pay with cash.
Atmosphere: 1
Food: 4
Service: 1
Neterri Singleton
Sandy it so sweet and gave me my food hot and
Atmosphere: 3
Food: 5
Service: 5
Sheila Gibson
Fast service
Melissa Breckenridge
I came in to pick up a Door Dash order and I order me some food as well. I ordered 3 wings and a biscuit. Chileeeeee that biscuit was so freaking good ; I wanted to come back and buy another one but I was like nawww another time. The wings were too perfection and I’m not exaggerating. I don’t normally do reviews but when it’s good I definitely have to give restaurants their stars. Good job yall!!!. This was on today. 1/28/2024 around 3pm. Good job yall!!!!
Atmosphere: 5
Food: 5
Service: 5
Tanisha Morris
Bad manners.
Atmosphere: 1
Food: 3
Service: 2
Bernard Wilson
The food and the service were on point but the area was not the tidiest.
There is no quality control of the food in this establishment. I placed an order for delivery and when it got here part of my meal was missing and the chicken looked like it had been rolled around in browning or overcooked. Where is the manager to do quality checks on the food.
Food: 1
Andrew Whitis
I don't recommend this location for online ordering and pickup or walking in and ordering. I placed an online order at 3:50 pm. The app said it would be ready at 4:10 pm. I arrived and all mobile orders were being held behind the counter, not on the pickup shelf. I had to wait 10 minutes in line to talk to someone. I told the person I had ordered on the app. They went over to the mobile order bags and then told me that none were labeled. I told the person what I had, but they walked away. I waited another 15 minutes for another person to ask if I could be helped. Mind you, I was first person standing in line in front of the cash register during this time. I told the same information. This person went over and go the largest bag and gave it to me. I asked if that was everything and they said yes. I got home and two items were missing and probably in a second bag. I've had problems with multiple KFC locations across the Cleveland area. I know that everything is still messed up after the pandemic. If you can't hire enough people to work or train them or pay them enough to care just a little bit, then close that location. It's better not to have a location than to have one that offering less than minimal service.
Atmosphere: 1
Food: 3
Service: 1
Esmond Williams
This location is TERRIBLE. Definitely will not be back and judging by the reviews they most likely don’t care. They like to automatically upcharge, don’t provide receipts the light skin girl at the window had a attitude and they never have enough workers.
Hugh Chan
Although KFC finally refunded us, part of my order is missing. It was not super busy at that moment and there was only 4 items. How could they miss?
Atmosphere: 2
Food: 4
Service: 1
Temekia Fowlkes
I should have read the reviews first smh, this KFC sucks...im so mad ? ? I spent my money
The chicken was over cooked and dryParking: This location is slowly going down. The staff is just going through the motions. They push your food out the window never saying thank you or come again. Dont worry i wont be back to this location.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Coleslaw
Cashier was rude,food was horrible.One of the most disappointing food experiences ever. Just close the whole place down.
Atmosphere: 2
Food: 1
Service: 1
I ordered the $20 fill up chicken and two smash bowls. The chicken was under cook and Grey. Then some great Genius decide to put the biscuits inside the uncooked chicken bucket. The bowls was super cold The mash was Hard and cheese was rubber like seriouslyI order today 2-17-24 from 4001 Mayfield rdTERRIBLE TERRIBLE TERRIBLEI wish I could upload this picture
Food: 1
Service: 1
This place didn’t give me pickles on my chicken sandwiches and they didn’t give me my change back plus they insisted on me getting the combo so much I just felt pressured and wanted to leave as soon as possible. Unprofessional and they steal if you pay with cash.
Atmosphere: 1
Food: 4
Service: 1
Sandy it so sweet and gave me my food hot and
Atmosphere: 3
Food: 5
Service: 5
Fast service
I came in to pick up a Door Dash order and I order me some food as well. I ordered 3 wings and a biscuit. Chileeeeee that biscuit was so freaking good ; I wanted to come back and buy another one but I was like nawww another time. The wings were too perfection and I’m not exaggerating. I don’t normally do reviews but when it’s good I definitely have to give restaurants their stars. Good job yall!!!. This was on today. 1/28/2024 around 3pm. Good job yall!!!!
Atmosphere: 5
Food: 5
Service: 5
Bad manners.
Atmosphere: 1
Food: 3
Service: 2
The food and the service were on point but the area was not the tidiest.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: 2 Piece Drum & Thigh Flavored Meal
In my opinion, it is a good business. If you haven't visited yet, I would recommend it.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There is no quality control of the food in this establishment. I placed an order for delivery and when it got here part of my meal was missing and the chicken looked like it had been rolled around in browning or overcooked. Where is the manager to do quality checks on the food.
Food: 1
I don't recommend this location for online ordering and pickup or walking in and ordering. I placed an online order at 3:50 pm. The app said it would be ready at 4:10 pm. I arrived and all mobile orders were being held behind the counter, not on the pickup shelf. I had to wait 10 minutes in line to talk to someone. I told the person I had ordered on the app. They went over to the mobile order bags and then told me that none were labeled. I told the person what I had, but they walked away. I waited another 15 minutes for another person to ask if I could be helped. Mind you, I was first person standing in line in front of the cash register during this time. I told the same information. This person went over and go the largest bag and gave it to me. I asked if that was everything and they said yes. I got home and two items were missing and probably in a second bag. I've had problems with multiple KFC locations across the Cleveland area. I know that everything is still messed up after the pandemic. If you can't hire enough people to work or train them or pay them enough to care just a little bit, then close that location. It's better not to have a location than to have one that offering less than minimal service.
Atmosphere: 1
Food: 3
Service: 1
This location is TERRIBLE. Definitely will not be back and judging by the reviews they most likely don’t care. They like to automatically upcharge, don’t provide receipts the light skin girl at the window had a attitude and they never have enough workers.
Although KFC finally refunded us, part of my order is missing. It was not super busy at that moment and there was only 4 items. How could they miss?
Atmosphere: 2
Food: 4
Service: 1
I should have read the reviews first smh, this KFC sucks...im so mad ? ? I spent my money
Atmosphere: 1
Food: 1
Service: 1