Donatos Pizza
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Donatos Pizza Reviews
132 ratings
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Service was great. Pizza arrived nice and hot. Starved to death and took a big bite and the whole pizza was burnt on the bottom. Had to throw it out and eat some popcorn.
Called in an order and wonderful young lady named Kayla (sp?) took my order. Pleasant, friendly and very helpful. Wasnt a fan of the italian salad but she mentioned she would be able to make it how I like so I tossed the salad on as well. This young lady was on it and represented the brand very well. Great energy and sounded like she took pride in her work. This is how you do customer service. If management sees this you should clone her.
Just want to say thanks for the great food
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
Donatos Pizza used to be better, but lately, there have been issues with cold deliveries through Doordash. The customer service is lacking, and orders take a long time to arrive. The store closes early due to the pandemic, which has been over for almost a year. The manager is not very knowledgeable, and there are difficulties in reaching anyone for assistance. Overall, the experience at this location has been disappointing, with overpriced pizzas arriving cold and late. It is advised to pick up the order in person to avoid these issues. The staff seems preoccupied and unresponsive to customer needs. In conclusion, this Donatos Pizza branch is struggling with poor service due to management issues and the impact of the pandemic, making it a place to skip if possible.