I ordered the jalapeno ranch chicken wrap. there was something on the wrap that made me sick 3 days. I left feedback on the Jimmy John's app. They call me and I got explain to them what went on. They advised me they were going to refund my money. I never got a refund. Just poor service and poor customer service
Atmosphere: 1
Food: 1
Service: 1
Damen Menditto
Service was terrible. Paid with a gift card and after the woman behind the counter noted that I owed $2, I swiped my credit card and they ended up charging everything on my credit card. When I explained what happened, and to make sure I didnt get double charged, the lady blew up at me and said it was my credit card's fault. Then ended up saying it was a system error. She raised her voice with me the whole time instead of coming to a solution. She eventually ended up confirming that my gist card was never charged. Just poor customer service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Turkey Tom
Glenn Lane
Half of my order was wrong and missing !I was told to come pick it up ! I gave a very well tip She told me she did the order herself and I was wrong.I said I am at work and can not leave! horrible customer service all the way around
Atmosphere: 1
Food: 1
Service: 1
Matthew McElhaney
In the delivery details I had said to deliver it to my front porch table. Called 6 times total because their phones are terrible, someone answers the call and it's screaching at me like I'm talking to a satellite in outerspace. The person ended up delivering my now cold food to my back door step completely missing my whole front of my place. I would've never thought someone could go completely around my place and put my food at the back instead of the place designated.
Atmosphere: 1
Food: 3
Service: 1
Esther Thatcher
Very clean store. Fast service as always at Jimmy John’s. Excellent and tasty sandwiches with plenty of fillings and fresh bread.
Atmosphere: 5
Food: 5
Service: 5
Marcus
Happy to see this location has resumed regular hours. Just enjoyed a #9 for lunch, good food, good quick service.
Atmosphere: 5
Food: 5
Service: 5
Josh R
Food is good when they are open. They don't give lids with their waters so beware of ordering to go.
Atmosphere: 1
Food: 4
Service: 4
Ella Stewart
Super nice new owners and yummy food:) thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Obtuse Engel
The thinnest layer of meat... paid $16 for a loaf of bread is what it came down to.
Atmosphere: 3
Food: 1
Service: 4
Bam Comics
This Jimmy John’s has had its ups and down. But today I walked in there. It was super clean. The staff was super friendly. And the sun was amazing and was made super fast. In and out with 5 star service. To the young woman and gentlemen who have stuck by the company. Your hard work does not go unnoticed. STREETSBORO APPRECIATES EVERYTHING YOU DO! 5 Star!
This Jimmy John’s has had its ups and down. But today I walked in there. It was super clean. The staff was super friendly. And the sun was amazing and was made super fast. In and out with 5 star service. To the young woman and gentlemen who have stuck by the company. Your hard work does not go unnoticed. STREETSBORO APPRECIATES EVERYTHING YOU DO! 5 Star!
Atmosphere: 5
Food: 5
Service: 5
Graeson Lennon
Grimmace rizzed up my gyatt at the hugh janus hotel next to it. He said he would oil me up and fanum tax me. Don't bring your pet dino here.
Atmosphere: 5
Food: 5
Service: 1
Leeann Stevns
I am so incredibly happy with the customer service, I made a mistake on my end ordering through door dash, and I had called about it so I could make sure I order correctly next time, and one of the employees offered to remake my order and resend it. I was extremely thankful because I was looking forward to that sub! Thank you Jimmy John's!!!
Atmosphere: 5
Food: 5
Service: 5
Flaw Dragon
Perfect flavor and great hospitality. I enjoy going the that
Atmosphere: 5
Food: 5
Service: 5
Vladimir Polozov
Something isn’t right with this location.Long wait time.The sandwich was not good, I couldn’t finish and threw it away…
I ordered the jalapeno ranch chicken wrap. there was something on the wrap that made me sick 3 days. I left feedback on the Jimmy John's app. They call me and I got explain to them what went on. They advised me they were going to refund my money. I never got a refund. Just poor service and poor customer service
Atmosphere: 1
Food: 1
Service: 1
Service was terrible. Paid with a gift card and after the woman behind the counter noted that I owed $2, I swiped my credit card and they ended up charging everything on my credit card. When I explained what happened, and to make sure I didnt get double charged, the lady blew up at me and said it was my credit card's fault. Then ended up saying it was a system error. She raised her voice with me the whole time instead of coming to a solution. She eventually ended up confirming that my gist card was never charged. Just poor customer service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Turkey Tom
Half of my order was wrong and missing !I was told to come pick it up ! I gave a very well tip She told me she did the order herself and I was wrong.I said I am at work and can not leave! horrible customer service all the way around
Atmosphere: 1
Food: 1
Service: 1
In the delivery details I had said to deliver it to my front porch table. Called 6 times total because their phones are terrible, someone answers the call and it's screaching at me like I'm talking to a satellite in outerspace. The person ended up delivering my now cold food to my back door step completely missing my whole front of my place. I would've never thought someone could go completely around my place and put my food at the back instead of the place designated.
Atmosphere: 1
Food: 3
Service: 1
Very clean store. Fast service as always at Jimmy John’s. Excellent and tasty sandwiches with plenty of fillings and fresh bread.
Atmosphere: 5
Food: 5
Service: 5
Happy to see this location has resumed regular hours. Just enjoyed a #9 for lunch, good food, good quick service.
Atmosphere: 5
Food: 5
Service: 5
Food is good when they are open. They don't give lids with their waters so beware of ordering to go.
Atmosphere: 1
Food: 4
Service: 4
Super nice new owners and yummy food:) thanks guys!
Atmosphere: 5
Food: 5
Service: 5
The thinnest layer of meat... paid $16 for a loaf of bread is what it came down to.
Atmosphere: 3
Food: 1
Service: 4
This Jimmy John’s has had its ups and down. But today I walked in there. It was super clean. The staff was super friendly. And the sun was amazing and was made super fast. In and out with 5 star service. To the young woman and gentlemen who have stuck by the company. Your hard work does not go unnoticed. STREETSBORO APPRECIATES EVERYTHING YOU DO! 5 Star!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Jimmy John’s has had its ups and down. But today I walked in there. It was super clean. The staff was super friendly. And the sun was amazing and was made super fast. In and out with 5 star service. To the young woman and gentlemen who have stuck by the company. Your hard work does not go unnoticed. STREETSBORO APPRECIATES EVERYTHING YOU DO! 5 Star!
Atmosphere: 5
Food: 5
Service: 5
Grimmace rizzed up my gyatt at the hugh janus hotel next to it. He said he would oil me up and fanum tax me. Don't bring your pet dino here.
Atmosphere: 5
Food: 5
Service: 1
I am so incredibly happy with the customer service, I made a mistake on my end ordering through door dash, and I had called about it so I could make sure I order correctly next time, and one of the employees offered to remake my order and resend it. I was extremely thankful because I was looking forward to that sub! Thank you Jimmy John's!!!
Atmosphere: 5
Food: 5
Service: 5
Perfect flavor and great hospitality. I enjoy going the that
Atmosphere: 5
Food: 5
Service: 5
Something isn’t right with this location.Long wait time.The sandwich was not good, I couldn’t finish and threw it away…
Atmosphere: 5
Food: 2
Service: 2
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