I'm not a coffee drinker so this was my 1st time. I simply was getting a gift card and the employee was unbelievably rude to me for no reason. She didn't greet me at all just stood at the register and only said hi when I said hello. She wasn't very helpful at all about the gift cards..the way she spoke to me shocked me since I was there for something very simple. I'd understand if I was being difficult but I was purchasing a gift card only. Then she said i couldn't pay with cash and I said thats fine but stated that i found it werid that I had to pay with card instead of cash for said gift card, she said " NO ITS NOT!" Then walked away from the register into the back room without finishing the transaction another employee had to. This other employee was very kind. She told me the rude employees name was Brittany. I hope she truly understands how important customer service is and her behavior was not okay.Purchase date 3/19 @6:43pmThank you
Atmosphere: 4
Service: 1
Catadonia Misha
Vanilla iced coffee is the bomb, however the last couple times we've been OUT of iced coffee??? Like how does that happen lol. Food is a bit pricey... but good for a quick bite. Coffee is
Atmosphere: 4
Food: 3
Service: 4
Kayla Krumn
For a couple years, I've been coming to this location and never once had anything bad or negative to say about their service. They're always friendly, patient, and incredibly welcoming. Especially today, and the employee was understanding about me missing my birthday reward yesterday! I genuinely appreciate the people here and thank them for being so great!The barista even wrote "happy belated birthday" on my cup, which I thought was adorable!
jim jackson
I understand why the line is always around the building. It’s for sure not because there efficient! Waiting 20 for a damn hot chocolate was fun.
Spyder Web
Decent drinks. Bit costly tho
Atmosphere: 4
Food: 4
Service: 4
Michael M
Overpriced coffee, if that's what you can call it. Staff were okay. Atmosphere is sterile and cold. Thanks, but no thanks. I can get better coffee at Speedway.
Atmosphere: 1
Food: 1
Service: 3
Google user
Always great coffee. I use the app when ordering, so my order is always exactly how I like it. Using the app is quick and easy. The employees were fast and friendly. Starbucks as a whole has everybody else in the coffee game best, hands down. The coffee just tastes fresher
Jeff “Bhonest” Peace
Not worth sitting in a long line for a coffee
Atmosphere: 3
Food: 3
Service: 3
troy whitman
Always great coffee. I use the app when ordering, so my order is always exactly how I like it. Using the app is quick and easy. The employees were fast and friendly. Starbucks as a whole has everybody else in the coffee game best, hands down. The coffee just tastes fresher
Atmosphere: 5
Food: 5
Service: 5
Bunana Reef
Detrimentally understaffed! Literally only 1 barista taking orders and making them at a nonchalant pace. And it’s just her, so “the oven is currently out of service.” No hot breakfast items here!
I'm not a coffee drinker so this was my 1st time. I simply was getting a gift card and the employee was unbelievably rude to me for no reason. She didn't greet me at all just stood at the register and only said hi when I said hello. She wasn't very helpful at all about the gift cards..the way she spoke to me shocked me since I was there for something very simple. I'd understand if I was being difficult but I was purchasing a gift card only. Then she said i couldn't pay with cash and I said thats fine but stated that i found it werid that I had to pay with card instead of cash for said gift card, she said " NO ITS NOT!" Then walked away from the register into the back room without finishing the transaction another employee had to. This other employee was very kind. She told me the rude employees name was Brittany. I hope she truly understands how important customer service is and her behavior was not okay.Purchase date 3/19 @6:43pmThank you
Atmosphere: 4
Service: 1
Vanilla iced coffee is the bomb, however the last couple times we've been OUT of iced coffee??? Like how does that happen lol. Food is a bit pricey... but good for a quick bite. Coffee is
Atmosphere: 4
Food: 3
Service: 4
For a couple years, I've been coming to this location and never once had anything bad or negative to say about their service. They're always friendly, patient, and incredibly welcoming. Especially today, and the employee was understanding about me missing my birthday reward yesterday! I genuinely appreciate the people here and thank them for being so great!The barista even wrote "happy belated birthday" on my cup, which I thought was adorable!
I understand why the line is always around the building. It’s for sure not because there efficient! Waiting 20 for a damn hot chocolate was fun.
Decent drinks. Bit costly tho
Atmosphere: 4
Food: 4
Service: 4
Overpriced coffee, if that's what you can call it. Staff were okay. Atmosphere is sterile and cold. Thanks, but no thanks. I can get better coffee at Speedway.
Atmosphere: 1
Food: 1
Service: 3
Always great coffee. I use the app when ordering, so my order is always exactly how I like it. Using the app is quick and easy. The employees were fast and friendly. Starbucks as a whole has everybody else in the coffee game best, hands down. The coffee just tastes fresher
Not worth sitting in a long line for a coffee
Atmosphere: 3
Food: 3
Service: 3
Always great coffee. I use the app when ordering, so my order is always exactly how I like it. Using the app is quick and easy. The employees were fast and friendly. Starbucks as a whole has everybody else in the coffee game best, hands down. The coffee just tastes fresher
Atmosphere: 5
Food: 5
Service: 5
Detrimentally understaffed! Literally only 1 barista taking orders and making them at a nonchalant pace. And it’s just her, so “the oven is currently out of service.” No hot breakfast items here!
Restaurantji Recommends
Over priced, basically ran by rude kids.
Atmosphere: 1
Food: 1
Service: 1
For delay refresh drink and breakfast and coffee
Went there to get my free birthday item. Always great customer service.
Good place to grab cup of coffee
Always busy. They need to build a Starbucks closer to the west side. No one wants to walk into Kroger