I placed an order online 2 hrs in advance. When I went to pick up he didn't have a record of it. About 5 minutes later while he was calling another store to see if I accidentally ordered it at another store, it came through the system. The poor guy gets 10 stars. He was working alone and had no other help. He was still professional and apologetic for the computer issues. He had a line up of ppl waiting as well as online and text orders coming in. Kudos to him how he handled each issue abd still kept moving and greeting new customers as they arrived. He needs a raise and more staff to help him. Not good having him work alone not only for safety issues but to assist in customer needs in a timely manner
Packard Tony
Very friendly service
Aaron Krytus
I have had better service. I had to repeat myself at least 4 times. Apparently the employee could only take in 1 bit of info at a time. Even when asked 1 piece if info they forgot and asked again. The employee seemed like she had an attitude with no smile.
David K
One of the nicer subways ☺
Antonio Lee
Wasn't the best well put together sub I had from Subway. Seemed rushed to get me out the door instead of making my experience the best one to encourage me to come back.
Finn Dawg
I hate to do this but I think management should know.. So it is 8:30pm on a Friday night and you don't close until 10pm. I just left and it was horrible costumer service I walk in, and the employee working (his name is Andrew seemed like he was annoyed I even came in. He was sitting at a booth and just seemed like it took SO MUCH ENERGY to get up and "work". I started to say what type of bread and he mumbled that they were out of lettuce and asked if that was okay... Seeing you have spinach, yes that's fine... Proceeded to make my sandwich and when he was putting on the mayo I had asked for, only the smallest amount of mayo was left., so you would think he would go grab another bottle right? Instead, he looked at me and asked "is this okay"? There was nothing there!! I just said it's cool... I have mayo at home. I don't ever complain but I wanted to say something to him, but it wouldn't have changed anything So maybe you should bring it to Andrews attention that he gets paid by the hour no matter if you slow or busy. People are spending money with the company your working for. Im a server and I know what it's like to work in the service industry, that's why I'm informing you so maybe he can work on it a little bit. Thank for listening
Amos Wilborn
If subway would just invest in their stores as in atmosphere, they'll kill the fast food industry (in a good way).
Pam Dawson
new girl did great..bmt and Turkey subs were good
Victor Michalak
First time I ever heard welcome to Subway and they made an excellent sub sandwich
Went to this place to pick up a food order and the staff member closed early. Then when I demanded the ordered food she had an attitude because I asked why did she close early when you have orders to be picked up. Shameful. Ppl are lazy.
Imad shaheen
this is the best Subway in Toledo, very good and consistent in quality.
Sunny Flyer
Poor management at this location! Every time I go there is only one, yes ONE, person working. I went at dinner time on a Friday night and had to wait about 15 minutes. The poor girl behind the counter was having a hard time keeping up with the line alone. Went in on a Saturday at lunch time, same thing...one person working. She was handling it but she was stressed. There was another time on a Friday that they did have two people working but the guy had no clue what he was doing. The man in front of me asked for Spicy Italian, the guy put roast beef and turkey on it. Then he had to ask what was supposed to be on it. Same thing happened when I ordered. I asked for the Club, he says "what goes on that?" he works there he should know that and not ask the customer.
Dusty Bockbrader
OH HOW I LOVE THE GIRLS HERE...SECRETLY IM SURE THEY TALK AND LAUGH ABOUT MY GOOFY BUT BEHIND MY BACK BUT TO MY FACE THEY ARE FANTASTIC...FOOD ALWAYS WONDERFUL. EVEN WITH MY COMPLEX ORDER THE NAIL IT EVERY TIME. EVEN WHEN I MAKE A ONLINE ORDER THEY ARE ON POINT THANKS LADIES
The associate was very nice.
I placed an order online 2 hrs in advance. When I went to pick up he didn't have a record of it. About 5 minutes later while he was calling another store to see if I accidentally ordered it at another store, it came through the system. The poor guy gets 10 stars. He was working alone and had no other help. He was still professional and apologetic for the computer issues. He had a line up of ppl waiting as well as online and text orders coming in. Kudos to him how he handled each issue abd still kept moving and greeting new customers as they arrived. He needs a raise and more staff to help him. Not good having him work alone not only for safety issues but to assist in customer needs in a timely manner
Very friendly service
I have had better service. I had to repeat myself at least 4 times. Apparently the employee could only take in 1 bit of info at a time. Even when asked 1 piece if info they forgot and asked again. The employee seemed like she had an attitude with no smile.
One of the nicer subways ☺
Wasn't the best well put together sub I had from Subway. Seemed rushed to get me out the door instead of making my experience the best one to encourage me to come back.
I hate to do this but I think management should know.. So it is 8:30pm on a Friday night and you don't close until 10pm. I just left and it was horrible costumer service I walk in, and the employee working (his name is Andrew seemed like he was annoyed I even came in. He was sitting at a booth and just seemed like it took SO MUCH ENERGY to get up and "work". I started to say what type of bread and he mumbled that they were out of lettuce and asked if that was okay... Seeing you have spinach, yes that's fine... Proceeded to make my sandwich and when he was putting on the mayo I had asked for, only the smallest amount of mayo was left., so you would think he would go grab another bottle right? Instead, he looked at me and asked "is this okay"? There was nothing there!! I just said it's cool... I have mayo at home. I don't ever complain but I wanted to say something to him, but it wouldn't have changed anything So maybe you should bring it to Andrews attention that he gets paid by the hour no matter if you slow or busy. People are spending money with the company your working for. Im a server and I know what it's like to work in the service industry, that's why I'm informing you so maybe he can work on it a little bit. Thank for listening
If subway would just invest in their stores as in atmosphere, they'll kill the fast food industry (in a good way).
new girl did great..bmt and Turkey subs were good
First time I ever heard welcome to Subway and they made an excellent sub sandwich
Restaurantji Recommends
Best sub place in town in my opinion.
Went to this place to pick up a food order and the staff member closed early. Then when I demanded the ordered food she had an attitude because I asked why did she close early when you have orders to be picked up. Shameful. Ppl are lazy.
this is the best Subway in Toledo, very good and consistent in quality.
Poor management at this location! Every time I go there is only one, yes ONE, person working. I went at dinner time on a Friday night and had to wait about 15 minutes. The poor girl behind the counter was having a hard time keeping up with the line alone. Went in on a Saturday at lunch time, same thing...one person working. She was handling it but she was stressed. There was another time on a Friday that they did have two people working but the guy had no clue what he was doing. The man in front of me asked for Spicy Italian, the guy put roast beef and turkey on it. Then he had to ask what was supposed to be on it. Same thing happened when I ordered. I asked for the Club, he says "what goes on that?" he works there he should know that and not ask the customer.
OH HOW I LOVE THE GIRLS HERE...SECRETLY IM SURE THEY TALK AND LAUGH ABOUT MY GOOFY BUT BEHIND MY BACK BUT TO MY FACE THEY ARE FANTASTIC...FOOD ALWAYS WONDERFUL. EVEN WITH MY COMPLEX ORDER THE NAIL IT EVERY TIME. EVEN WHEN I MAKE A ONLINE ORDER THEY ARE ON POINT THANKS LADIES