Panera Bread
$ • Cafe, Salad, Soup
Hours:
1920 W Main St, Troy
(937) 335-4200
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Shout out to the crew at the Troy, OH location that worked on 9/30/24 between 6pm and 730pm during the time in which I placed my order via Doordash. It was perfect. The order was fulfilled properly and the serving size was great! I was slightly hesitant to order again due to incorrect orders in the past, but you all were spot on! Everything was great! Thanks so much! You all deserve a raise! : )
On Veterans Day my husband and I went to Panera in Troy , OH to be disappointed to find out they were not honoring the Veterans day sandwich deal nor any Veteran discount. We ordered 2 steak and white cheddar sandwiches, with a side of Mac-n-cheese & 2 drinks. The cashier asked if we wanted half sandwiches or whole , which I told her my husband would take a whole sandwich. We got our drinks and waited , when our sandwiches were ready I let the manager know it was disappointing...read full review
I ordered Panera for my bridal shower & I just wanted to say that the lady who catered it was amazing! Her name was Catherine Busse & she made the experience great from the very beginning. Thank you so much Catherine! 😊
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 8PM |
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Panera Bread has received mixed reviews. While the food is generally praised as "amazing" and a "great value," the consistency and accuracy of orders have been an issue, with customers occasionally receiving incorrect items or missing components. Recently, the manager Zachary has been highlighted for his friendly service, greeting customers warmly and ensuring a pleasant dining experience. Many customers have noted that his interactions make for a great atmosphere, contributing to their overall enjoyment. The staff is described as "gracious" when errors occur, but customers still prefer more reliability in order fulfillment. One customer mentioned the need for more friendliness from the cashiers, although recent feedback suggests improvements in this area. Overall, Panera Bread offers good food, such as Autumn Squash soup and Fugi Apple Chicken salad, but continues to have room for improvement in order accuracy and staff interactions.