I never leave reviews, I work as a hostess at a restaurant so I am in customer service. I just felt like nobody really cared yesterday. My tuna sandwich was made really sloppy, one of the lady’s cashing me out said “uh hold up I don’t know I need 2 dollars” then just walked away and about 4 other coworkers were just sitting on a bench talking on phones and I think she asked them if they had 2 dollars to spare.. like from their pockets..? They were talking so loud and seemed like gossip. Again just sitting and talking when drink lids needed to be restocked. It didn’t feel like a welcoming environment.. :/ Kickin ranch was Bomb though!!!!
Atmosphere: 1
Food: 2
Service: 1
Zachariah Zebediah
Freaky slow. Got my order wrong.
Lamar Stevens
This location is a big thumbs down for me. Just ordered online due to short lunch time, as soon as I walked into this location I was greeted with "Hey Boss" we don't have no bread all I have is John bread. I said I ordered online. Oh then he found my sandwich. I ordered raspberry tea, well none of that but I have sweet and unsweetened tea, fine. And then guess what NO ICE. Lunch was a wash.
Atmosphere: 5
Food: 5
Service: 1
Lindsay Yeakel Capps
My family loves JJ. But this location cannot get it together. Our order is usually wrong but they’re friendly enough and fix it. However we just went and there was no bread. It was in the oven but wouldn’t be ready for 30 minutes. At 12:30 pm on a Saturday.
Atmosphere: 1
Food: 4
Service: 1
Lindsey Christ
Been going here for years and the service is always slow... definitely not, "sandwiches so fast you will freak". Ordered online and come in to find they haven't even started on our order. Happens all the time. Don't ever come here if you are in a hurry.
Atmosphere: 1
Food: 3
Service: 1
Lauren Semack
They may have been understaffed I’m always seeing bad reviews but every time I’ve ever ordered here it’s been very friendly, on top of things, quick, and accommodating. Whoever their current team is, is on top of turning stuff around.
Atmosphere: 5
Food: 5
Service: 5
Rick Dennis
My family is a repeat JJ’s customer and over time this location has slipped further and further with its service. Today the air conditioning was left off which left the interior stifling for employees and customers. Word has it this was due to budget. Employees appear to work hard but they’re very unorganized which suggests shortcomings by their management team. Sandwiches take an egregious amount of time to prepare and employees were struggling to match sandwiches to orders. The fountain drink machine drain was clogged and overflowing onto the counter plus floor (and this is the third visit that I’ve witnessed this very same situation). This franchise owner should be audited by JJ corporate and coached toward better operational management.
Atmosphere: 2
Food: 4
Service: 2
Bill Verhoff
Didn't receive my order after 2+ hours and multiple false promises from management that it was on its way. Eat here if you want to be disappointed, otherwise pick anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Chris Yuska
This is repeatedly the slowest and least consistent Jimmy John's I've ever been to. Expect at least a 20 minute wait if you get a sandwich here.
Atmosphere: 1
Food: 1
Service: 1
Tamara Sutehall
I’m a Jimmy John’s fan, they’re always my go-to choice for a sandwich; however this location has the worst service I’ve ever experienced at a JJ. The most classless employees who clearly do not know how to prioritize their time nor delegate their tasks appropriately. If I owned this store, I would be embarrassed. I will drive out of my way to go to a different store from now on.
I made a curbside pickup, waited 20 minutes after letting the app know I was here, when they called me and said they were out of French bread. This is an ongoing issue that this location has and instead of making the situation better, they offered a refund. Not saying I should have gotten free subs for life, but something to make me come back would’ve been nice. I have been a manager at another location and not once did we not offer our customers some sort of compensation for the inconvenience with the refund. I don’t recommend this place, it’s a joke.
Atmosphere: 1
Food: 1
Service: 1
Stephen Powers
The food is good but why offer curbside pickup if you don't plan on fulfilling it? My wife had both young kids and had to deal with the hassle of unloading and reloading them just to pick up a sandwich.The food is good though. So I rated three stars.
Atmosphere: 3
Food: 4
Service: 2
Alyssa Disz
I made a curbside pickup, waited 20 minutes after letting the app know I was here, when they called me and said they were out of French bread. This is an ongoing issue that this location has and instead of making the situation better, they offered a refund. Not saying I should have gotten free subs for life, but something to make me come back would’ve been nice. I have been a manager at another location and not once did we not offer our customers some sort of compensation for the inconvenience with the refund. I don’t recommend this place, it’s a joke.
Atmosphere: 1
Food: 1
Service: 1
Joshua Cattrell
Absolutely terrible service.
Atmosphere: 1
Food: 5
Service: 1
Jasmin Lawson
This company really needs to hang it upThey’re overpriced and you can’t even just get one side of vinegar you have to have oil and vinegar when you get 95% oil and 5% vinegar The points never work. It’s crazy bread
I never leave reviews, I work as a hostess at a restaurant so I am in customer service. I just felt like nobody really cared yesterday. My tuna sandwich was made really sloppy, one of the lady’s cashing me out said “uh hold up I don’t know I need 2 dollars” then just walked away and about 4 other coworkers were just sitting on a bench talking on phones and I think she asked them if they had 2 dollars to spare.. like from their pockets..? They were talking so loud and seemed like gossip. Again just sitting and talking when drink lids needed to be restocked. It didn’t feel like a welcoming environment.. :/ Kickin ranch was Bomb though!!!!
Atmosphere: 1
Food: 2
Service: 1
Freaky slow. Got my order wrong.
This location is a big thumbs down for me. Just ordered online due to short lunch time, as soon as I walked into this location I was greeted with "Hey Boss" we don't have no bread all I have is John bread. I said I ordered online. Oh then he found my sandwich. I ordered raspberry tea, well none of that but I have sweet and unsweetened tea, fine. And then guess what NO ICE. Lunch was a wash.
Atmosphere: 5
Food: 5
Service: 1
My family loves JJ. But this location cannot get it together. Our order is usually wrong but they’re friendly enough and fix it. However we just went and there was no bread. It was in the oven but wouldn’t be ready for 30 minutes. At 12:30 pm on a Saturday.
Atmosphere: 1
Food: 4
Service: 1
Been going here for years and the service is always slow... definitely not, "sandwiches so fast you will freak". Ordered online and come in to find they haven't even started on our order. Happens all the time. Don't ever come here if you are in a hurry.
Atmosphere: 1
Food: 3
Service: 1
They may have been understaffed I’m always seeing bad reviews but every time I’ve ever ordered here it’s been very friendly, on top of things, quick, and accommodating. Whoever their current team is, is on top of turning stuff around.
Atmosphere: 5
Food: 5
Service: 5
My family is a repeat JJ’s customer and over time this location has slipped further and further with its service. Today the air conditioning was left off which left the interior stifling for employees and customers. Word has it this was due to budget. Employees appear to work hard but they’re very unorganized which suggests shortcomings by their management team. Sandwiches take an egregious amount of time to prepare and employees were struggling to match sandwiches to orders. The fountain drink machine drain was clogged and overflowing onto the counter plus floor (and this is the third visit that I’ve witnessed this very same situation). This franchise owner should be audited by JJ corporate and coached toward better operational management.
Atmosphere: 2
Food: 4
Service: 2
Didn't receive my order after 2+ hours and multiple false promises from management that it was on its way. Eat here if you want to be disappointed, otherwise pick anywhere else.
Atmosphere: 1
Food: 1
Service: 1
This is repeatedly the slowest and least consistent Jimmy John's I've ever been to. Expect at least a 20 minute wait if you get a sandwich here.
Atmosphere: 1
Food: 1
Service: 1
I’m a Jimmy John’s fan, they’re always my go-to choice for a sandwich; however this location has the worst service I’ve ever experienced at a JJ. The most classless employees who clearly do not know how to prioritize their time nor delegate their tasks appropriately. If I owned this store, I would be embarrassed. I will drive out of my way to go to a different store from now on.
Restaurantji Recommends
I made a curbside pickup, waited 20 minutes after letting the app know I was here, when they called me and said they were out of French bread. This is an ongoing issue that this location has and instead of making the situation better, they offered a refund. Not saying I should have gotten free subs for life, but something to make me come back would’ve been nice. I have been a manager at another location and not once did we not offer our customers some sort of compensation for the inconvenience with the refund. I don’t recommend this place, it’s a joke.
Atmosphere: 1
Food: 1
Service: 1
The food is good but why offer curbside pickup if you don't plan on fulfilling it? My wife had both young kids and had to deal with the hassle of unloading and reloading them just to pick up a sandwich.The food is good though. So I rated three stars.
Atmosphere: 3
Food: 4
Service: 2
I made a curbside pickup, waited 20 minutes after letting the app know I was here, when they called me and said they were out of French bread. This is an ongoing issue that this location has and instead of making the situation better, they offered a refund. Not saying I should have gotten free subs for life, but something to make me come back would’ve been nice. I have been a manager at another location and not once did we not offer our customers some sort of compensation for the inconvenience with the refund. I don’t recommend this place, it’s a joke.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible service.
Atmosphere: 1
Food: 5
Service: 1
This company really needs to hang it upThey’re overpriced and you can’t even just get one side of vinegar you have to have oil and vinegar when you get 95% oil and 5% vinegar The points never work. It’s crazy bread
Atmosphere: 1
Food: 1
Service: 2
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