If I could give it a 10 star rating I would. This place needs to teach all the other Penn stations how to make food and how to treat customers absolutely amazing no other Penn station taste like this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Sub
C T
Don't waste the money on the extra steak. Tiny subs here, also 15 minutes wait for a timed order no good. Sandwich wasnt bad. Just smaller than you'd expect for extra
Really good food was stuffed ? friendly people quick about getting food to you. Would return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Melanie S Buchanan
The layout leaves a bit to be desired but that's not the fault of the folks who work there. The food is awesome and the service is ok.The only feedback I have is if you go in as far as a half hour away from closing, they've already started closing up shop, so you can't eat inside. I was planning on eating in with my granddaughter within the 30mins it was still open. Instead, we had to take it to go. While I was waiting for our food, another gentleman came in and asked if he was still able to order. There was still a good 25mins until close at this point. But from the interaction I saw, it seemed like they were doing him a favor by taking his order at that time.I dont know if that is a requirement by the franchise owners? If it is, I would say that a one off of staying open an extra 5mins every now and again, and maybe re-wiping a table down shouldn't be that big of a deal. Idk, maybe the employees had something going on that particular night...I know this... They make a great sandwich, so I'll continue to go! ?
Whoever is in charge for hiring enough staff to have this location entertain the ability to ANSWER the phone for carry-out orders, or hell even general questions needs to get another staff member hired ASAP. The last time I had this issue of being un-answered then after i attempt to call for the second time to place my order i get put on hold then the call gets discontinued: i personally went to this exact location and there were only 3 people working for the entirety of the staff for the lunch rush that given day. It's 8 p.m. on a Thursday and your staff can't be bothered to answer the phone to make your customers happy. Very poor performance.
Service: 1
Jeff
I love the idea of Penn Station but always leave somewhat disappointed. I ask for extra pizza sauce and extra banana peppers but seem to get neither. Today's sandwich appeared to have 4-6 oz of sauce and a smattering of banana peppers. Next time I will ask for extra sauce and extra banana peppers on the side. Don't get me wrong, the food tastes good, but it would suit my taste buds more if I received it as I ordered it.
Atmosphere: 5
Food: 4
Service: 5
Stephany S.
Seriously lady!? She said I can't read it on my phone sorry because I don't see it!? What the fuck is wrong with her how she can read on the internet huh?! Because I'm deaf. Wow, it's so very rude!
Excellent customer service! Nana always ready to greet you with a smile!
Atmosphere: 5
Food: 5
Service: 5
Get a cheesesteak, a Dogwood sandwich, that chocolate chunk cookie ? and a sweet tea!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Chocolate Chunk Cookies, Fresh Cut Fries
My girl really enjoyed the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Chicken Teriyaki
If I could give it a 10 star rating I would. This place needs to teach all the other Penn stations how to make food and how to treat customers absolutely amazing no other Penn station taste like this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Sub
Don't waste the money on the extra steak. Tiny subs here, also 15 minutes wait for a timed order no good. Sandwich wasnt bad. Just smaller than you'd expect for extra
Atmosphere: 1
Food: 3
Service: 2
Friendly service food was hot fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh-Squeezed Lemonade, Sub
Chicken cordon bleu was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss, Chicken Parmesan, Chicken Cordon Bleu, Fresh-Squeezed Lemonade, Chicken Teriyaki, Chocolate Chunk Cookies, Pizza
Fast, accurate, priced well,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Fresh-Squeezed Lemonade, Fresh-Cut Fries, Sub, Cheesebread
Really good food was stuffed ? friendly people quick about getting food to you. Would return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
The layout leaves a bit to be desired but that's not the fault of the folks who work there. The food is awesome and the service is ok.The only feedback I have is if you go in as far as a half hour away from closing, they've already started closing up shop, so you can't eat inside. I was planning on eating in with my granddaughter within the 30mins it was still open. Instead, we had to take it to go. While I was waiting for our food, another gentleman came in and asked if he was still able to order. There was still a good 25mins until close at this point. But from the interaction I saw, it seemed like they were doing him a favor by taking his order at that time.I dont know if that is a requirement by the franchise owners? If it is, I would say that a one off of staying open an extra 5mins every now and again, and maybe re-wiping a table down shouldn't be that big of a deal. Idk, maybe the employees had something going on that particular night...I know this... They make a great sandwich, so I'll continue to go! ?
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Staff is always friendly and works well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Fresh
Amazing food and always a disappointment in
Atmosphere: 3
Food: 5
Service: 2
Whoever is in charge for hiring enough staff to have this location entertain the ability to ANSWER the phone for carry-out orders, or hell even general questions needs to get another staff member hired ASAP. The last time I had this issue of being un-answered then after i attempt to call for the second time to place my order i get put on hold then the call gets discontinued: i personally went to this exact location and there were only 3 people working for the entirety of the staff for the lunch rush that given day. It's 8 p.m. on a Thursday and your staff can't be bothered to answer the phone to make your customers happy. Very poor performance.
Service: 1
I love the idea of Penn Station but always leave somewhat disappointed. I ask for extra pizza sauce and extra banana peppers but seem to get neither. Today's sandwich appeared to have 4-6 oz of sauce and a smattering of banana peppers. Next time I will ask for extra sauce and extra banana peppers on the side. Don't get me wrong, the food tastes good, but it would suit my taste buds more if I received it as I ordered it.
Atmosphere: 5
Food: 4
Service: 5
Seriously lady!? She said I can't read it on my phone sorry because I don't see it!? What the fuck is wrong with her how she can read on the internet huh?! Because I'm deaf. Wow, it's so very rude!