Pretzels near Westlake, OH

“I ordered a regular pretzel and was shocked when she told me a higher price but it was because they were out of pretzels, all they had were the pretzel nuggets. I was okay with that as I have never had the nuggets before, and they were PERRRRRFECT! Warm and tender and just right. I believe you get more pretzel anyway when you order the nuggets so I didn't mind the price. I was surprised I was able to finish them off myself. Guess I didn't realize just how hungry I really was. I would definitely go there again!“

“All of us love auntie Anne's. But when you buy a pretzel and it's been sitting there awhile, it isn't exactly what you expected. They seemingly only start making them once they are out of only one left and it then takes 12-15 minutes to have a new batch. Of course those are excellent. However, I realize that's hard to manage in food service. They usually have enough seating.“

“One of your incredibly considerate employees (closing shift on Sept 28th) handed me a cup of salted pretzel bites as I was boarding b/c my Gate was next door and Auntie Anne’s closes @ 7pm - She mentioned she doesn’t like wasting food so instead of trying to get home early, she took the time to make my day & make my flight incredibly more enjoyable. (Along with another passenger who scored some cinnamon pretzel bites) I didn’t get her name but wanted to shout her out for going above and beyond! Thanks again“

“Just a heads up that they can't utilize the app for coupons, etc. since they are also a Subway location. This is across the board for any Auntie Anne's/Subway locations which I did not know until I had already ordered but that's no big deal. Besides that, the staff were super helpful and friendly and the food/frozen lemonade was decent.“