Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 36200 Euclid Ave, Willoughby, Ohio, 44094, US
Telephone: (440) 942-5897
Price range: $
Rating: 1.4

$ • Mexican, Fast Food

Hours:
36200 Euclid Ave, Willoughby
(440) 942-5897

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill offers a generally good dining experience, with food made from fresh ingredients like rice, beans, and meat, along with fresh salsas. Orders are usually ready on time, and the food is consistently tasty. Staff are friendly and respectful, often taking the time to chat with customers. The restaurant is typically clean, although some reviews mention it can sometimes be dirty and sticky, especially when busy. There can be occasional issues like short-handed staff, leading to a messy dining area, or slow service, such as when a burrito took 19 minutes during a busy time. Some customers noted that the restaurant can be out of certain items needed for meals. The management tries to keep things running smoothly and is attentive to customer needs, including accommodating dietary restrictions like lactose intolerance by being careful with gloves and ingredients. Fans especially enjoy the brisket and appreciate the efforts to deliver good food consistently. Recently, customers have experienced improved service, with staff being much nicer and creating a more welcoming environment, making the visit enjoyable once again.