We had a very disappointing experience today getting carryout. While waiting 15-20 min for our order in a nearly empty restaurant we witnessed 4 of the 5 employees go for break, only one was working. When the others came back they were talking and working at the pace of a snail. We witnessed two employees argue with one another on the grill. It was very disappointing that service was so poor. We normally go to the Dublin location which has top notch experience, this was not our experience today. Won’t be visiting again.
Atmosphere: 1
Food: 2
Service: 1
Jason rauch
Got order slightly wrong and the lady up front was not very friendly or personable with my family. Food was still good old five guys though
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheeseburger
Toxic Taco
The employee named Rory was very nice. It was a great experience
Rad Nails
Very nice team work, very friendly and worker with a gold teeth was very kind😄 got burger with lettuce and it was made very well, thx! Also, place was very clean!
Kayla Watson
Burger was great, fries were fantastic, the store was very clean, and the team working was happy to be there. This was the best experience I’ve had at a five guys - I highly suggest this location!! We will be back!
Darrel Robson
Burger was not completely cooked still redish on inside .juices made bun fall apart. Fries were too salty
Thea
First time to have Five Guys, and it didn't disappoint me. This location is neat and clean. Great service, too!
I ordered a cheeseburger, fries, and an Oreo milkshake, and everything was truly delicious. The burger patty was perfectly cooked, and the buns were tasty as well as their toppings. The fries were so good and so tasty on their own. I also didn't expect that they would have put a lot of fries in my brown bag. I don't think there is another restaurant that can make delicious fries like Five Guys. Lastly, the Oreo milkshake was so thick and absolutely yummy!
I'd definitely come back here again and try the other menu options.
Heather Ohio
Yummy !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Ryan McMurray
Ordered a bacon cheeseburger. Got bacon and no cheeseburger. You make cheeseburgers, how do you forget the meat?
Food: 1
Tony DiNucci
Half of the order was correct. Another in my party ordered a bacon burger with only lettuce. It came in cheese on it and the person that received the sandwich does not like cheese. They were not that busy and it took a while to get a replacement sandwich. Will probably try them again later.
The cleanest restaurant I’ve had the pleasure of dining in for a very long time. Five Guys has always been a great experience, and the 23 location is at the top!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheeseburger
Drunk Girl
Five Guys is good in general, but Colin made it great. He’s the man. Straight up give Colin a raise.
Atmosphere: 5
Food: 5
Service: 5
Mary Baker
The french fries are divine!
Atmosphere: 5
Food: 5
Service: 5
Shane H
Burger was fantastic but the fries were just disgusting. Way too much salt
Atmosphere: 3
Food: 3
Service: 5
Ashley J.
The best 5 Guys in the city! I am neurodivergent and can't handle loud sounds and things. The music here isn't absurdy loud, you can hear the person next to you talking. I also have legit Celiacs Disease and the staff took extra care to make sure I didn't get sick. I can finally eat out again :,)
We had a very disappointing experience today getting carryout. While waiting 15-20 min for our order in a nearly empty restaurant we witnessed 4 of the 5 employees go for break, only one was working. When the others came back they were talking and working at the pace of a snail. We witnessed two employees argue with one another on the grill. It was very disappointing that service was so poor. We normally go to the Dublin location which has top notch experience, this was not our experience today. Won’t be visiting again.
Atmosphere: 1
Food: 2
Service: 1
Got order slightly wrong and the lady up front was not very friendly or personable with my family. Food was still good old five guys though
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheeseburger
The employee named Rory was very nice. It was a great experience
Very nice team work, very friendly and worker with a gold teeth was very kind😄 got burger with lettuce and it was made very well, thx! Also, place was very clean!
Burger was great, fries were fantastic, the store was very clean, and the team working was happy to be there. This was the best experience I’ve had at a five guys - I highly suggest this location!! We will be back!
Burger was not completely cooked still redish on inside
.juices made bun fall apart. Fries were too salty
First time to have Five Guys, and it didn't disappoint me. This location is neat and clean. Great service, too!
I ordered a cheeseburger, fries, and an Oreo milkshake, and everything was truly delicious. The burger patty was perfectly cooked, and the buns were tasty as well as their toppings. The fries were so good and so tasty on their own. I also didn't expect that they would have put a lot of fries in my brown bag. I don't think there is another restaurant that can make delicious fries like Five Guys. Lastly, the Oreo milkshake was so thick and absolutely yummy!
I'd definitely come back here again and try the other menu options.
Yummy !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Ordered a bacon cheeseburger. Got bacon and no cheeseburger.
You make cheeseburgers, how do you forget the meat?
Food: 1
Half of the order was correct. Another in my party ordered a bacon burger with only lettuce. It came in cheese on it and the person that received the sandwich does not like cheese. They were not that busy and it took a while to get a replacement sandwich. Will probably try them again later.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Dog, Grilled Cheese Sandwich
Restaurantji Recommends
The cleanest restaurant I’ve had the pleasure of dining in for a very long time. Five Guys has always been a great experience, and the 23 location is at the top!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheeseburger
Five Guys is good in general, but Colin made it great. He’s the man. Straight up give Colin a raise.
Atmosphere: 5
Food: 5
Service: 5
The french fries are divine!
Atmosphere: 5
Food: 5
Service: 5
Burger was fantastic but the fries were just disgusting. Way too much salt
Atmosphere: 3
Food: 3
Service: 5
The best 5 Guys in the city! I am neurodivergent and can't handle loud sounds and things. The music here isn't absurdy loud, you can hear the person next to you talking. I also have legit Celiacs Disease and the staff took extra care to make sure I didn't get sick. I can finally eat out again :,)
Atmosphere: 5
Food: 5
Service: 5
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