Food was absolutely tasteless. Cool place and nice people.
Atmosphere: 4
Food: 1
Service: 3
Alex Alford
We stopped in on a Saturday afternoon for lunch. We got a cup of chicken and wild rice soup, I got a pulled pork sandwich with fries, and my partner got an Italian chicken sandwich with fries. When the food came to the table both were missing the fries, so the waitress brought back two baskets of waffle fries and left. We both had high hopes for this place as most of the reviews were very positive; however, the food we got was not very good and mostly went uneaten. The soup was not hot, it was lukewarm at best. The bbq was room temperature and did not have much meat, the sauce on the side was cold like it came straight from the refrigerator. The bbq sandwich was mostly two large onion rings. The chicken sandwich was mostly lettuce and tomato.
The service was pretty bad as well. We were mostly ignored, our drinks were left empty and only refilled once after the group of employees saw us looking at them. These employees were too busy eating, talking, laughing and playing on their cell phones to attend to the customers. The location was not busy during this time, there were the two of us, a gentleman sitting at the bar, a couple on the patio. The group of people sitting at the end of the bar shown in the photos were the staff and that was where they remained the entire time we were there. There was no reason for the service to have been this bad and very disappointing. Based on this experience I would not recommend this place.
Atmosphere: 2
Food: 2
Service: 1
burl helton
Really nice place great atmosphere friendly place
Atmosphere: 5
Food: 5
Service: 5
Arlene Armstrong
At brunch, my corned beef hash tasted only of salt. The over-easy egg whites were runny. The “bed of potatoes” looked like the frozen sliced kind. The “toast” wasn’t toasted.
I don’t know how you make an over-easy egg with runny whites. When I make eggs at home, I flip the egg, and within a couple of seconds the whites are no longer runny. Some of Over the Counter’s whites looked like snot.
The other folks at my table had nice looking meals. I didn’t stick around long enough to find out if they liked them.
Between the undercooked food, the hard rock music at 10 a.m., and the too-cold air conditioning, I sent back my meal, said goodbye to the group and popped gum into my mouth to get rid of the taste of salt.
I was with a large group, and the server said they were short a cook, so maybe the food is normally better. Portions are large.
Michael Spahr
Food and service were both top notch.
Atmosphere: 4
Food: 5
Service: 5
David Tomlinson
Nice little place. 5 stars all round. Server Adeline was so nice & did fantastic job. Thank you 👍
Atmosphere: 5
Food: 5
Service: 5
Christina Long
We really enjoyed our meal and the service. The restaurant is really clean, the servers are quick and friendly. Do yourself a favor and get the sweet & spicy blt. We will definitely be regulars going forward
Atmosphere: 5
Food: 5
Service: 5
Eric Williams
Waited over 1/2 an hour for a tuna melt sandwich and fried fish dinner at 3 . Our waitress was great, but the kitchen was extremely slow. Sandwich & pretzel bites were delicious and plentiful for the money; there was confusion on the sides (I wanted veggies instead of fries; I was charged extra for the veggies without being told beforehand.) The fish dinner was over priced for the amount (or lack) of fish
Atmosphere: 2
Food: 4
Service: 3
Harvey Rossetti
We try again and again just not my place to dine.
Atmosphere: 4
Food: 3
Service: 3
Karen Ebert
Food was very good & reasonable. The Ruben was VERY good
I want to like this place but it always feels like it's perpetually understaffed. I have been here thirty minutes and still haven't placed a food order. This poor server is so polite trying her hardest but it's too much for one person. Management should do better than to put her in this situation.
The pretzels are great!!
Callie D
Simply amazing!!!!!!!
Trent Thomas
An incredible spot, great food and great service. WORLD CLASS REUBEN!
Food was absolutely tasteless. Cool place and nice people.
Atmosphere: 4
Food: 1
Service: 3
We stopped in on a Saturday afternoon for lunch. We got a cup of chicken and wild rice soup, I got a pulled pork sandwich with fries, and my partner got an Italian chicken sandwich with fries. When the food came to the table both were missing the fries, so the waitress brought back two baskets of waffle fries and left. We both had high hopes for this place as most of the reviews were very positive; however, the food we got was not very good and mostly went uneaten. The soup was not hot, it was lukewarm at best. The bbq was room temperature and did not have much meat, the sauce on the side was cold like it came straight from the refrigerator. The bbq sandwich was mostly two large onion rings. The chicken sandwich was mostly lettuce and tomato.
The service was pretty bad as well. We were mostly ignored, our drinks were left empty and only refilled once after the group of employees saw us looking at them. These employees were too busy eating, talking, laughing and playing on their cell phones to attend to the customers. The location was not busy during this time, there were the two of us, a gentleman sitting at the bar, a couple on the patio. The group of people sitting at the end of the bar shown in the photos were the staff and that was where they remained the entire time we were there. There was no reason for the service to have been this bad and very disappointing. Based on this experience I would not recommend this place.
Atmosphere: 2
Food: 2
Service: 1
Really nice place great atmosphere friendly place
Atmosphere: 5
Food: 5
Service: 5
At brunch, my corned beef hash tasted only of salt. The over-easy egg whites were runny. The “bed of potatoes” looked like the frozen sliced kind. The “toast” wasn’t toasted.
I don’t know how you make an over-easy egg with runny whites. When I make eggs at home, I flip the egg, and within a couple of seconds the whites are no longer runny. Some of Over the Counter’s whites looked like snot.
The other folks at my table had nice looking meals. I didn’t stick around long enough to find out if they liked them.
Between the undercooked food, the hard rock music at 10 a.m., and the too-cold air conditioning, I sent back my meal, said goodbye to the group and popped gum into my mouth to get rid of the taste of salt.
I was with a large group, and the server said they were short a cook, so maybe the food is normally better. Portions are large.
Food and service were both top notch.
Atmosphere: 4
Food: 5
Service: 5
Nice little place. 5 stars all round. Server Adeline was so nice & did fantastic job. Thank you 👍
Atmosphere: 5
Food: 5
Service: 5
We really enjoyed our meal and the service. The restaurant is really clean, the servers are quick and friendly. Do yourself a favor and get the sweet & spicy blt. We will definitely be regulars going forward
Atmosphere: 5
Food: 5
Service: 5
Waited over 1/2 an hour for a tuna melt sandwich and fried fish dinner at 3 . Our waitress was great, but the kitchen was extremely slow. Sandwich & pretzel bites were delicious and plentiful for the money; there was confusion on the sides (I wanted veggies instead of fries; I was charged extra for the veggies without being told beforehand.) The fish dinner was over priced for the amount (or lack) of fish
Atmosphere: 2
Food: 4
Service: 3
We try again and again just not my place to dine.
Atmosphere: 4
Food: 3
Service: 3
Food was very good & reasonable.
The Ruben was VERY good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and atmosphere
I want to like this place but it always feels like it's perpetually understaffed. I have been here thirty minutes and still haven't placed a food order. This poor server is so polite trying her hardest but it's too much for one person. Management should do better than to put her in this situation.
The pretzels are great!!
Simply amazing!!!!!!!
An incredible spot, great food and great service. WORLD CLASS REUBEN!
Have not been there yet, looking forward to it.
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