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“Arby's locations are comfortable generally. Some locations' workers seem unhappy, but not this one! The girls are always friendly and the service is fast. Food is always hot and tastes great. This is the best one I've been to so far.
Parking: Plenty of parking all the way around the building. Lot is never overfull.“
“What a fun, friendly and welcoming staff!! Tiffany definitely goes above and beyond! She walks throughout the dining room checking on the customers! It most certainly makes a difference when a staff member LOVES their job!Kudos and 2 thumbs up to Tiffany and her staff!!“
“They forgot about me initially. I ordered at the drive thru, they asked me to pull ahead to wait for my food, and they didn’t bring it. I went inside to remind them and they didn’t remember my food. But then they gave me free food on top of what I had ordered. Two thumbs up.“
“A lot of things are out of employees & even managers control when ordering is done through apps & complaints are handled by an outsourced company and then hopefully relayed the next day.
I ordered a takeout meal with a coupon, the app removed the coupon from my cart before I cashed out so it was more expensive than planned. And then I went to pick it up, I asked them for my drink as they checked the receipt and then got it for me.
I got home and my order was missing the au jus for my sandwich & I wanted reimbursed for the app screwing up my order, it ended up being $10 more than planned.. so I called customer service. I was on the phone with them for an hour! Having been on hold for 45 minutes I was then able to leave a message that might be reviewed the next day. What a completely unacceptable experience. It's 2:00 the next day no one has reached out to me via email or phone. I will never be spending another dollar at Arby's again. / It took a week and I didn't receive any contact aside from a general survey. But, I did finally receive a full refund!“
“Great service at this Arby's. The woman at the drive-thru was very friendly. My son (4) had his window down in the back and the woman was extremely nice and engaging with him. When the food came she asked us to pull forward some so she could hand him his kid meal directly to him and he absolutely loved that! Great service from her! The fries were warm, the chicken nuggets were delicious from there, and the gyros were pretty good. I think the gyros could have used more vegetables. But all around it was pretty good.“