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“First off, I want to give a shout out to Kasey! This was some of the best customer service I've received in a long time. She had great energy, was very informative, and made my experience a great one from start to finish.
It was a pleasure receiving my first free pizza at this Marco's location, and she made me feel welcome. I hope I get that same great customer service every time I come back. Keep up the great work, Kasey!“
“We were in Broken Arrow Marco's last night. Witnessed an older gentleman come in to pick up his order, he had obviously just gotten off of work since he was wearing slacks, dress shirt, and tie. The long haired lady behind the counter said his order was at the Marco's on 31st and he would have to go there to pick it up. She could have easily transferred the order to her store but didn't. Imagine being exhausted on a Friday night just wanting to pick up your pizza and go home and now being told you have to drive 50 blocks north to get your order. Terrible customer service!“