McDonald's in Broken Arrow

“Fast service, The food is gernerally fresher than other MDs. I work nearby, so I have visited this location more than I would like to admit. Overall, the prices are much better than the MDs in Owasso and are on Par for what I expect for this type of food.“

“At least once a week I take my grandsons to this McDonalds location after school so they can get a ‘basket of fries’ (their favorite after school snack). First of all, the location is always super clean. It is the only location in our area (which has many many locations) that we will visit because it is so clean. Every time we visit the lobby, everything is spotless, and someone is cleaning. Second of all when we get the fries after school, they are always piping hot, which is amazing. Thirdly, every time we go through the drive-through after school to get fries, I ask that each order of fries be put in a separate bag because the boys like to start eating them on their way home, and then when I get them home, they have so much to carry in because of backpacks along with instruments, and it makes it easier if each one has their own bag to carry in. Anyway, yesterday, when we went through the drive-through to get the fries, when I got to the window to pick them up, they were already each in their own separate bag. I had to smile. Apparently they are beginning to recognize us and they know that we always ask for a second bag. I was very, very appreciative of this. Even my young grandson thought it was really neat that they took that extra step for us. I have always recommended this location to people when they ask, which is the best McDonald’s to go to in our area. This is just one more reason I will continue recommending this location!! Very very pleased with the food, the service and the cleanliness!!“

“The lady who took my order in the drive thru was super nasty and wanted to argue with me when there was multiple cars behind me in line instead of fixing my order. I had ordered 3 20 piece nuggets with 3 baskets of fries which she rang up separately but it’s a meal that comes with the 20 piece and basket of fries and she said that I should’ve ordered it by saying “can I get the meal that has the 20 piece nuggets and basket of fries” I guess I didn’t realize there was a certain way to order the nuggets and fries so instead of fixing the issue and making 3 meals she rang them up separately and overcharged me by $5 so when I went to pay this really nice young man by the name of Isaeh helped me out and fixed my order making them meals. Really sweet boy didn’t even complain and really turned my bad experience around. The lady that took my order could use some customer service tips from Isaeh.“

“The first time I went, they pulled me forward for a coffee and served 8 more cars before coming to give me my half-thawed frozen coffee when it was convenient for them. Since then, they've been very quick and the food has been fresh and good looking (not a sad mess).

Kid-friendliness: Normal kids menu and A HUGE play place“

“Only giving this a 4 star because of the predicament the employees were put under.
Here’s what happened.
I ordered a $5 meal deal and asked for a water for my drink. I was told they can’t do that. I asked them why and they said it’s because the meal comes with specific drinks and water isn’t one of them.

The issue I’m seeing here is: the food itself isn’t the healthiest, we can all agree. But when we ask for water with our meal, we’re told we can’t have water, we can only have soda.
What world do we live in?
This is Oklahoma. The weather gets over 100 degrees some days, and I can’t have water with my $5 meal?? I have to choose soda?
Thankfully the ladies made it a special request and gave me water anyways, but what kind of company makes their employees deny someone water and make them choose soda? Make this make sense please.“