“This McDonald's is probably one of the most on point in the entire universe... I work next door at the Acura dealership and consequently find myself eating here at least 10 to 12 times a week. The food is always hot and fresh. Anytime I ask them to make an order custom it's always what I wanted. They kill it even though they're insanely busy all the time. There is also literally always somebody in the lobby cleaning and the bathroom is always clean. If you're a clean freak or germaphobe, I very highly recommend this McDonald's...
Kid-friendliness: Clean updated lobby“
“These fries were giving to me after I asked for my fries not to be that hard, I heard talk about it,like it was an issue I asked..I was handed a bag in less tha 2min...yes hotter, yet harder. I am aware that everyone likes there food in different ways, yet if I kindly ask for something...it is easier to do, than to give me fries that are even harder.“
“BEST MCDONALD EVER!!! Staff is amazing really going above and beyond for their customers! A nice young guy held the door open for all customers and the food always comes out right and hot and employees always have a smile on their face I love the environment here definitely coming back always!“
“Didn't purchase or consume good at this location. Picked up a doordash. Rather busy location, hard to get in and out of, employees stay moving around i the kitchen area. Hard to get there attention. Most doordash pickups from this location are ready after the alotted pick uo time regardless of how slow or busy the store is. Easy to get out of if you're heading north towards the highway depending on time of day. Usually pretty packed with traffic. Turning left and heading south, just forget about it. Never ordered here personally to rate food quality. But have picked up food all hours of the day. 2am, 6am, 1pm, 5pm, 10p., etc. Always slow regardless of time of day or if there is a line inside or at the drive through.“
“Always fast, friendly, BUSY BUSY BUSY but they always manage to provide great customer service and quality food each time, it never fails. It’s literally the home of Hot N Ready EVERYTIME. Little Caesar’s has never been able to live up to that slogan. It was meant for this particular McDonald’s!“
“I was walking through the dry docks with my cute beast of a beagle/basset hound mutt. With all of her tracking and hunting instinct, it can be rather tiring keeping up with her. After this productive trek, I felt the need for some caffeine energization. The drive through more than met this need with their coffee at almost zero waiting time. Wish I remembered the server's name. That person deserves a raise.“
“Drive through, I miss when hamburger and cheese burgers were 1.00 I could stand 1.25 but they grabbed my throat with 1.79... charging for water cups if someone orders 8 they are doing the challenge...yes have them pay. I just wanted 1 cup of water with my salty sodium enhanced meat. The McChicken or Double cheeseburger bundle would be great if we could exchange a side salad or parfait for the fries. Now they want 5 bucks and now there is a drink. Funny how the gourmet sandwiches are 10 for the combo now. The prices have jumped too much and they are inconsistent due to individual franchises. I think they need to figure out why they still don't pay their employees well but have doubled the cost of all their meals and food in the last 5 years.
I think businesses should have to prove they need to increase the rates for everything this much. I don't think the cost of everything has increased this much.
GREED is a never satisfied beast.“
“In my own opinion, I only visited on a few different occasions. However, this most recent visit 3 days ago was nothing but great. Prompt and excellent customer service. Food was prepared and served within 20 seconds or less after I pulled up and stopped at the pickup window.
I have very little experience here at this location, but it was an outstanding experience.“
“Fries weren't fresh. ? Soda fountain mix was heavy-handed on the carbonated water... Getting my order put in quickly with a genuine smile and friendly suggestions goes far as so many places are perfectly content to hire flat personalities not truly suited for a customer centric industry.“
“3 years ago I left them a bad review, I am glad to say they have turned this into one of the better Mcdonald's in all of Tulsa. Food is always fresh, always hot and even always correct.
I don't think a Mcdonalds will ever get 5 stars from me just because the food isn't the best but for cheap and quick, this location is hard to beat.“
“I came here to get a DoorDash and order lunch on the go. I was able to get my DoorDash order really quickly, which was nice. I also ordered a McChicken and a large water. The lady who took my order only spoke Spanish and had a hard time understanding me. She ended up giving me a small water instead of a large. The McChicken was cooked well and seasoned well and I didn’t have to wait at all to be helped.“
“It's been a long time since I ate inside McDonald's even drive thru but today I went inside to this McDonald's about evening just felt lazy but the food was really good and the service amazing they bring everything to my table and like everything good ? I'm like yes please Ketchup Musterd ! The service was amazing even asked me if i need refal and I have two favorite meals the fish cambo and breakfast one Egg McMuffin“
“I came in on a regular Wednesday at around 1pm. Service was great, staff was friendly & focused, food arrived quickly & hot. Absolutely zero complaints or feedback, y'all are doing great.
I only came here to leave a review because I think this McDonald's location deserves better than the 3.4 stars it currently has. I expected it to be around a 4.5 at least.“
“Love eating mickey D best salty fries if ya didnt know just get the fries when uve got the sore throat helps insanely alot
Kid-friendliness: I see kids in and out but not lots of play time which i get due to every one being sick now days“
“The store in glenpool on 141st i would give 1 star. Their food isn't always cooked throughly you have to ask for napkins and a straw at the drive window. And the employees don't know what food items you are talking about that are on their menu board they tell you they don't serve that there.“
“Just gotta say, Mr. Freddie Conway, the man who is at the window to receive payment and give you the receipt, is the most amazing and patient man there at the location neat 16th and Garnett in East Tulsa. He's so kind and quite funny! I hope he gets an award from the McDonald's Corporation Headquarters and recognized nationally and internationally! He's spectacular!!! Thank you Mr. Freddie Conway!!!!“
“I don’t like coming here the employees are not friendly and the food is 9/10 times not what I ordered I asked for a plain and what the did was just scratch off the pickles and left them in my bag there was still onions and mayo on the burger very disappointed“
“Parking: The actual parking lot at McDonald's is super small. If there's anyone in the drive thru, you can't leave your parking spot. You'll be stuck until the drive thru is empty, but they make up for this by having a medium sized lot next door for extra parking.“
“I ordered through DoorDash. My order arrived quickly and everything was correct and packaged in a sealed bag. Both containers of fries were completely full and were hot and fresh. The oreo McFlurrys were delicious. This is the best McDonalds I have ever ordered from!“
“Always an awesome experience. Shannon is fav worker,she is always kind to me as my anxiety skyrockets in public. Also I love the bilingual staff!!!
Vegetarian options: No longer serve salad since pandemic but you can order a meatless meal or parfait
Dietary restrictions: Just communicate with staff as strangers DO NOT KNOW your personal allergies,dietary restrictions or preference if you as the customer do not give staff the proper information
Parking: 20+ spots, 4 for pick up and whendrive thru backs up.
Kid-friendliness: Young students come from high school and middle school before during and after school besides their rude language and attitudes sometimes to staff and patrons it's always a pleasant experience
Wheelchair accessibility: There are handicap parking spaces,far from the door,there is a ramp but doors are heavy and not automatic doors.“
“I recently had an issue at a local McDonald's that I have been a customer of for 10 years. I have been using the mobile app at this particular location for quite some time, especially in the mornings when I pick up my order. Normally, I simply provide my name, but there is a new manager who prefers to use the mobile number instead, which I don't mind. However, when I tried to explain this to her, given that she is new to the position, she did not want to listen. She talked over me and seemed uninterested in hearing what I had to say as a customer. I expressed my frustration by saying, "I'm not going to be talked over by anyone, especially you." In response, she told me, "I am a woman, you have to respect me, so you need to listen." I firmly expressed that regardless of her gender, it is not polite, but rather rude and inconsiderate, to talk over someone. I stated that I don't care about her gender or any other factor, rudeness is simply unacceptable. At that point, she informed me that I am no longer allowed to use the mobile app at her store and would have to come in and place my orders from now on. Clearly, they do not like customers using the mobile app, most likely because they’re losing money due to the discounts provided through the app.“
“I am an avid McDonald’s Iced coffee person so I go quite a bit and the customer service at this location really shocked me in a positive way. Brandi and Michelle both had such contagiously positive attitudes it really just made my day. By far some of the best service I’ve received in the Tulsa and surrounding areas!!!“