Customers` Favorites
Customers` Favorites
“I wish this allowed for stars and not just "recommend" and "not recommend." I chose the recommend option because it is still a good place but I've been super disappointed the last couple times I've gone/attempted to go. The last time I went in, the ice cream was visibly soft. I tried a couple samples and it was more foam than ice cream. I like frozen solid ice cream. My husband got some but I passed. It was summer and I have worked in ice cream stores before so I chalked it up to the heat coming in and said I'd give it another chance. The past two times (tonight included) that I've tried going, there's no parking. Between the surrounding buildings and hotel parking/valet, there's no space for customers. I give up. They are good but not park and walk a mile away good. I miss the Boxyard location. (And no, I don't go to to BA so I don't go to that location.) 4/5 stars for quality and flavors. 1/5 stars for ease/convenience and location.“
Customers` Favorites
“Dear Andy’s Frozen Custard Team,
First off, I want to say that I love Andy’s and have been a loyal customer for years. However, I’ve recently had two experiences that left me deeply concerned — especially regarding food allergies.
On both visits, I ordered a Stolen Brownie Sundae with no cherry due to a cherry allergy. The first time, a cherry was placed on top. When I pointed it out, the team member attempted to scoop the cherry off and give it back to me. I had to explain that I’m allergic and that even traces can cause a reaction. Thankfully, she kindly remade the sundae.
Unfortunately, on my next visit, I again requested no cherry, but the sundae still had visible cherry juice on it. I informed the staff of my allergy and was asked to pull around. When a new sundae was brought out, the staff member who handed it to me seemed irritated, as though I were an inconvenience.
I’m sharing this because food allergies are serious and potentially life-threatening. Simply removing or scooping off allergens (like cherries or nuts) isn’t safe. Please make sure your team is properly trained on allergy protocols to avoid dangerous situations.
I love Andy’s and want to continue being a customer, but I hope this feedback leads to better training and awareness.“
Customers` Favorites
“The expression from our Grand baby every time we bring these home. #littlest/biggestfan“
Customers` Favorites
“Food was hot and fresh, and wait was short. However I felt concern for the kids working there. 11 people on staff, and only one smile. They down owe me a smile, but I do my best to encourage some cheer with a good tone and saying hello. I hope braums pays them more so they have less stress and a happier life.“
“We had a lot of fun here! Fantastic burgers, and a fun selection of ‘80s console games.“
“Weekly trips after baseball games at Hatbox Field in the 1960’s.Still the same fabulous place after all these years!“
Customers` Favorites
“The mini donuts are delicious, and the location is adorable!“
Customers` Favorites
“These groovy fries have peeked my interest in Sonic again. Grape Cream slushy taste ok, bitter aftertaste, (most likely the a chemical for coloring it purple,, red40)was a little melted but ok. All fries and tots and chicken were HOT 👍🏻 when ordering I DID request groovy sauce . Didn’t get any, but to fair , I could’ve checked the bag and asked for some.“
Customers` Favorites
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“They have the best drinks but please educate your staff on the importance of diet drink! It can be very dangerous for a diabetic. Even if they order a diet Cherry limeade. Yes there is a certain amount of sugar but they account for that.“