Did two small mobile orders but somehow forgot an item so I was going to place it at the speaker and pay at the window but I was informed that I'd have to circle the building to do a third order. Why?? It was late at night and there was nobody behind me. Makes no sense at all. Change this stupid rule.
Atmosphere: 3
Food: 4
Service: 1
Sarah McCombs
I used the mobile app and ordered the Pumpkin Iced Coffee this morning. I go through the drive thru, get my receipt, then at the 2nd window while waiting I hear a whole conversation that was 100% unprofessional. The workers left the window open as they yelled at each other, “They’re ordering it on the app. We can’t make it.” Then another worker says, “Just make iced caramel macchiato!” At this point I have common sense, I see the guy making my coffee, and I know what they’re doing. Without looking at me or saying one word my way he hands me whatever coffee he made, then the rest of the order and just walks away. Says nothing, no eye contact. It’s not hard to simply tell me, “We don’t have that coffee, want something different?” Instead you talk like I’m not there and give me stuff I didn’t order, then act like I’m not even human with no contact. I don’t care about the coffee, just the fact I was treated like I’m stupid and not worth their time.
Adam Grudowski
Have been coming here for years something is wrong every time. Or I wait 40 mins for basic items while other customers are in and out. So for now on every time something is wrong I’m going to leave 1* reviews. Prepare to see me a lot. Do better harrah McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Jessica Zembas
Thought you were supposed to have wet floor signs up for the safety of your customers. My boyfriend stopped to use the restroom and fell on his knee right when he stepped in the bathroom. Floor was very wet, no signs in sight. Not ok! Very dangerous!
Atmosphere: 1
Food: 1
Service: 1
Larry
This is the worst McDonald's in the world hands down the disrespect and the lack of actually doing your job is wild.. who fills large fries half way and soggy and has the nerve to put it inn the bag then when I call they had the audacity to hang up because they can't handle the truth .. lost a customer!!!
Crystal Wood
The fries were so hot and the perfect saltiness. It was the best and I’ve Carmel ice coffee was awesome .
Atmosphere: 5
Food: 5
Service: 5
Bobby Powell
It’s McDonald’s
Samantha Mitchell
Ordered our food and was pulled forward. Sat in spot 1 for 20 minutes before husband went inside. Came out after 5 min to inform me he was getting a refund since they still didn't have any part of our order ready. We ordered a crispy chicken meal, 2 double cheeseburgers, 10pc nugget and some fries. It was not busy here, even with it being dinnertime. Husband said the cashier didn't know how to reprint a receipt or do a refund properly. Miscounted his change back and pretty much said it was close enough. We spent 30+ min here and left empty-handed. Disappointed this is yet another restaurant in this town that just doesn't care about giving great service. We ended up stopping at a BBQ food truck on the way home that was incredible!
matilde Walker
I walked in hairy and the manager started talking crab about how hairy I was horrible service!!
We went several mornings for breakfast about 8 am. We used the app and it went perfect with less than 5 minutes every time. On Sunday the manager greeted everyone personally and asked if they had all the items in their order. He runs a tight ship. In the mornings it is secure and clean.
Atmosphere: 4
Food: 3
Service: 5
Amber Clifford
The restaurant floors were greasy. But it was clean. The food was good although my order was wrong, this is common here but they never have an issue making the right item you ordered if you go tell them it’s wrong or missing. I would have given them a 5 star but we were missing 2 drinks, my McGriddle was made with sausage instead of of bacon and my bacon on my biscuit was so chewy and gummy so i didn’t even eat it. The friendliness helped their score.
Atmosphere: 4
Food: 4
Service: 5
Steve Chitsey
Just consistently average every time we stop here.
Atmosphere: 3
Food: 3
Service: 3
William West
Our burgers had no meat. Told them at first he laughed at us then I guess to find out what to do. 7 minutes later, I threw the burgers at the food window
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Mcchicken, Big Mac, Dr Pepper, Crispy Chicken Sandwich
Daniel Bristow
They have my order to someone else I sat in the waiting spot 1 for 25 plus mins. Manager said he'd give me a pie. But no pie in the bag.
Did two small mobile orders but somehow forgot an item so I was going to place it at the speaker and pay at the window but I was informed that I'd have to circle the building to do a third order. Why?? It was late at night and there was nobody behind me. Makes no sense at all. Change this stupid rule.
Atmosphere: 3
Food: 4
Service: 1
I used the mobile app and ordered the Pumpkin Iced Coffee this morning. I go through the drive thru, get my receipt, then at the 2nd window while waiting I hear a whole conversation that was 100% unprofessional. The workers left the window open as they yelled at each other,
“They’re ordering it on the app. We can’t make it.” Then another worker says, “Just make iced caramel macchiato!”
At this point I have common sense, I see the guy making my coffee, and I know what they’re doing. Without looking at me or saying one word my way he hands me whatever coffee he made, then the rest of the order and just walks away. Says nothing, no eye contact. It’s not hard to simply tell me, “We don’t have that coffee, want something different?” Instead you talk like I’m not there and give me stuff I didn’t order, then act like I’m not even human with no contact.
I don’t care about the coffee, just the fact I was treated like I’m stupid and not worth their time.
Have been coming here for years something is wrong every time. Or I wait 40 mins for basic items while other customers are in and out. So for now on every time something is wrong I’m going to leave 1* reviews. Prepare to see me a lot. Do better harrah McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Thought you were supposed to have wet floor signs up for the safety of your customers. My boyfriend stopped to use the restroom and fell on his knee right when he stepped in the bathroom. Floor was very wet, no signs in sight. Not ok! Very dangerous!
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonald's in the world hands down the disrespect and the lack of actually doing your job is wild.. who fills large fries half way and soggy and has the nerve to put it inn the bag then when I call they had the audacity to hang up because they can't handle the truth .. lost a customer!!!
The fries were so hot and the perfect saltiness. It was the best and I’ve Carmel ice coffee was awesome .
Atmosphere: 5
Food: 5
Service: 5
It’s McDonald’s
Ordered our food and was pulled forward. Sat in spot 1 for 20 minutes before husband went inside. Came out after 5 min to inform me he was getting a refund since they still didn't have any part of our order ready. We ordered a crispy chicken meal, 2 double cheeseburgers, 10pc nugget and some fries. It was not busy here, even with it being dinnertime. Husband said the cashier didn't know how to reprint a receipt or do a refund properly. Miscounted his change back and pretty much said it was close enough. We spent 30+ min here and left empty-handed. Disappointed this is yet another restaurant in this town that just doesn't care about giving great service. We ended up stopping at a BBQ food truck on the way home that was incredible!
I walked in hairy and the manager started talking crab about how hairy I was horrible service!!
Worse one on the strip
Restaurantji Recommends
We went several mornings for breakfast about 8 am. We used the app and it went perfect with less than 5 minutes every time. On Sunday the manager greeted everyone personally and asked if they had all the items in their order. He runs a tight ship. In the mornings it is secure and clean.
Atmosphere: 4
Food: 3
Service: 5
The restaurant floors were greasy. But it was clean.
The food was good although my order was wrong, this is common here but they never have an issue making the right item you ordered if you go tell them it’s wrong or missing. I would have given them a 5 star but we were missing 2 drinks, my McGriddle was made with sausage instead of of bacon and my bacon on my biscuit was so chewy and gummy so i didn’t even eat it.
The friendliness helped their score.
Atmosphere: 4
Food: 4
Service: 5
Just consistently average every time we stop here.
Atmosphere: 3
Food: 3
Service: 3
Our burgers had no meat. Told them at first he laughed at us then I guess to find out what to do. 7 minutes later, I threw the burgers at the food window
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Mcchicken, Big Mac, Dr Pepper, Crispy Chicken Sandwich
They have my order to someone else I sat in the waiting spot 1 for 25 plus mins. Manager said he'd give me a pie. But no pie in the bag.
Atmosphere: 1
Food: 4
Service: 1
Loading...