I placed my order online at 2:20, no line when I came in. Didn’t start my order until I asked them about it 45 minutes after. When I received my food, I was missing my fries and they forgot to remove pickles from my sandwich. The workers were kind but very frustrating to have to go back and forth with them asking for corrections. This was at the Union.
Atmosphere: 4
Food: 3
Service: 1
Baller Sicarius
The consistently do not give sauces 💔🥀
Atmosphere: 4
Food: 4
Service: 2
Rjason Harris
I love your food but the mobile thru feature is worthless. Every time I use it, cars that got there after me are getting through before me. So I should just wait to order when I get there or go inside. And yes traffic volume is same on both lanes so that’s not it.
Jake Hiatt
People never leave reviews when the food is great. Only when they have the 1 bad visit out of the hundred times they have been there before. Chick-fil-a Norman Main st. is great!
Carley_Butler05
Kaia was so nice even though there were so many people and she was probably stressed she was still great!! And obv the food was amazing but no surprise there. ily cfa
Atmosphere: 5
Food: 5
Service: 5
Jack Chambless
They move fast even though the lines on game day are very long. Just as good as other locations.
Atmosphere: 4
Food: 5
Service: 5
Scott Hasson
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Allison
Great every time I come through. Wish the Dr pepper was better though!
Food: 5
Service: 5
Jake G
They don’t do gift cards? Or accept points from the app. Or have specials on the menu? Service was good but overall Very
Poor Management! Management allows workers to get overheated when working the drive thru, they overwork their teens , play favorites and then complain when workers ask for relief from the heat. Chick-fil-a used to be one of the best places to work but not anymore. Perhaps they should invest in training managers to be better managers.
Janetta Mathewson
I asked to use my rewards for an item I forgot to put on a mobile order. Next thing I know they ILLEGALLY charged my card without my permission. I NEVER gave them my card nor did they allow me to scan my app for rewards. When I called Abigail, the manager, to tell her I was wrongfully charged she argued with me & was very condescending about how they wouldn’t do anything. No refund, even though I was willing to scan to redeem the reward that should have been used. BEWARE! THEY WILL STEAL YOUR MONEY WITHOUT CONSENT! Worst chick fil a experience ever. Worst customer service. Not to mention the food was poor quality. It is clear the owner, Brian, & staff do not care about their customers.
Tyler Box
Asked for 4 spicy sandwiches and ended up with only 1 spicy and 3 regular.... not what I ordered ?
jk
They don't take gift cards, there's a limited menu, and the hours and address on Google Maps are always wrong, but this is otherwise the same Chick-fil-A you know and love. Along with all of campus. Even before COVID, Grubhub is the only decent way to order from here.
I placed my order online at 2:20, no line when I came in. Didn’t start my order until I asked them about it 45 minutes after. When I received my food, I was missing my fries and they forgot to remove pickles from my sandwich. The workers were kind but very frustrating to have to go back and forth with them asking for corrections. This was at the Union.
Atmosphere: 4
Food: 3
Service: 1
The consistently do not give sauces 💔🥀
Atmosphere: 4
Food: 4
Service: 2
I love your food but the mobile thru feature is worthless. Every time I use it, cars that got there after me are getting through before me. So I should just wait to order when I get there or go inside. And yes traffic volume is same on both lanes so that’s not it.
People never leave reviews when the food is great. Only when they have the 1 bad visit out of the hundred times they have been there before. Chick-fil-a Norman Main st. is great!
Kaia was so nice even though there were so many people and she was probably stressed she was still great!! And obv the food was amazing but no surprise there. ily cfa
Atmosphere: 5
Food: 5
Service: 5
They move fast even though the lines on game day are very long. Just as good as other locations.
Atmosphere: 4
Food: 5
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Great every time I come through. Wish the Dr pepper was better though!
Food: 5
Service: 5
They don’t do gift cards? Or accept points from the app. Or have specials on the menu? Service was good but overall Very
Atmosphere: 1
Food: 1
Service: 1
Meh it's okay but I'd rather eat Chicken
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Poor Management! Management allows workers to get overheated when working the drive thru, they overwork their teens , play favorites and then complain when workers ask for relief from the heat. Chick-fil-a used to be one of the best places to work but not anymore. Perhaps they should invest in training managers to be better managers.
I asked to use my rewards for an item I forgot to put on a mobile order. Next thing I know they ILLEGALLY charged my card without my permission. I NEVER gave them my card nor did they allow me to scan my app for rewards. When I called Abigail, the manager, to tell her I was wrongfully charged she argued with me & was very condescending about how they wouldn’t do anything. No refund, even though I was willing to scan to redeem the reward that should have been used. BEWARE! THEY WILL STEAL YOUR MONEY WITHOUT CONSENT! Worst chick fil a experience ever. Worst customer service. Not to mention the food was poor quality. It is clear the owner, Brian, & staff do not care about their customers.
Asked for 4 spicy sandwiches and ended up with only 1 spicy and 3 regular.... not what I ordered ?
They don't take gift cards, there's a limited menu, and the hours and address on Google Maps are always wrong, but this is otherwise the same Chick-fil-A you know and love. Along with all of campus. Even before COVID, Grubhub is the only decent way to order from here.
Always good
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