Sam's Club Cafe

Yesterday when I picked up my curbside order I asked if I had gotten ALL of the items on my list. The very unfriendly grungy guy with the long beard who loaded it answered with a hostile yes.
Then When I got home I found he lied and I had been cheated out of one of my items that Sam’s charged me for.
Sam’s Customer Service absolutely sucks.
First I had to deal with an idiotic recorded message that couldn’t understand what I needed.
Finally I was transferred...read full review

Thank you, Nick, for your relentless service today, 7/8/21, finding me some birthday Aspire!!!
You didn't just go the extra mile, you went 5 or 10!!
You made my day - 1st with your kind attutude 2nd for finding in that huge store what you looked up and knew you had, we just couldn't find it!!
Thank you!!! He deserves some type of reward --- maybe his own box of Aspire!!

I had a problem with a tire yesterday. The tire center is still closed but Don, who was working in another department until his reopens, helped me find a solution to my situation! He went above and beyond the call of his job to help. Way to go Don!!! Also a big thank you to the three other employees that helped me find Don.