I received the absolute worst Jimmy John's sandwich I have ever had from this location while visiting SWO. It was also the most challenging time I've ever had placing an in person order anywhere. First, I got a very simple sandwich with turkey, ham, cheese, mayo, and mustard (they were out of bacon which I wanted). I'm not a veggie person and this is a fairly typical order for me - meat and cheese. The individual really didn't know how to take my order. Upon leaving and then later trying my sandwich I discovered it was the saltiest sandwich I ever bit into. The first bit made me gag and spit some out. I tried two more bite that were both equally salty - I then got up and threw the sandwich away. Total waste of $11.66 (which is ridiculous for a simple sandwich)
Atmosphere: 4
Food: 1
Service: 1
A Wilson
I ordered 2 giant #6 The Veggie and called about both missing both the avocado spread and the cucumber. When I called about it asking what was going on I was told that everything was on the sandwich and that I was wrong, the avocado spread was very thinly smeared between the cheese, there was more mayo on the sandwich than avocado, but if I wanted the sandwiches remade or a store credit that's what they would do, when I said that they still didn't have the cucumber, and that I didn't need more sandwhiches or store credit I was then hung up on, when I called back I was hung up on again, and again, when they finally answered I was told that I was yelling and degrading them and that was why I was hung up on, which is not true. I have worked at enough places dealing with complaints that I don't curse at people or degrade people when I have an issue. I was calm and rational the whole time, the guy I was speaking to was the one that got rude. The management, or whoever was on the phone, just didn't want to offer a discount, or other way of correcting the issue for the sub's, they only wanted to either remake them or give a store credit. Well I have no intention of ordering from this location again as this isn't the first time we have had this issue here. We didn't need the extra sandwiches, and I didn't want the store credit but I was hung up on before something could be worked out, a simple apology would have been more than sufficient. No one is willing to own their mistakes anymore, always finding a reason to pass the blame. We will just make sure we only order from the other Jimmy Johns location from now on. This location (north Main st) has horrible management.
Atmosphere: 1
Food: 1
Service: 1
Bryar Murdock
Ordered a sandwich for delivery and they don't have a driver to bring it. How are you going to be a restaurant known for your delivery without a delivery driver... Whoever is managing there needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
brett thomas
Food is just okay, it’s jimmy johns you get what you pay for.However, this location is awfully shady! One of my friends worked at the location, and was repetitively told they would be making a certain amount. Few paychecks later it is evident their pay was cut short. When it came to light, they scammed her out of $2 hour of her pay for months before she quit. The GM here is awful, makes me never want to come back. And the DM was just as useless in helping them. Sure it’s just another Jimmy John’s, but I would never do business supporting someone who could mistreat their employees to the 9th degree. Awful management, go get your sub elsewhere, please.
Atmosphere: 1
Food: 2
Service: 1
Gabriel Budkis
I eat from there all the time and it's pretty good. I think they only messed up my order once but it was a small detail so it's a big deal. Good brownies too.Vegetarian options: They have a vegan sandwich like subwayParking: Front of the store there's like eight Parking spots, but it's never busy in the store so you can probably find some parking.
Food: 4
Service: 5
Kyleigh Springer
I have been a proud customer at this jimmy john’s location up until the beginning of the year(2023) when my food was never delivered. Called the store to find out what was wrong and turns out they had one person working and no delivery drivers. So, my ex co-worker decided to put in an application for a driver there. There’s always problems with schedules, for example, they work 10-12 hour shifts as the only driver there on some days. They cannot even call people in because the manager won’t hire more people. This location sucks due to poor management and being CONSTANTLY short staffed.
Atmosphere: 1
Food: 5
Service: 2
jamesminton
I like JJs. Especially if I’m in a hurry.
Atmosphere: 5
Food: 4
Service: 5
George
$15 sandwich by the way, ordered for drive through pickup, got home and threw it away, thanks! Will just get subway from now on!
Atmosphere: 1
Food: 1
Service: 1
Mary Shaw
Do not order sandwiches from this place! I tried to cancel an order and they never refunded my money. No one at the shop could help me with this they keep giving the run around, none of the so-called managers know anything. This place will steal your money.
Valerie Choe
It always seems expensive for what it is, but a better alternative to most fast food options.
Watched as the lady ignored multiple customers that wanted to order and she never acknowledged them or even said it will be just a moment. She only cared about drive through orders. She laughed when she watched 2 of the customers walk-out after waiting over 10 minutes to order or even to be acknowledged. Freaky fast…..more like freaky slow and zero work ethic is more like it. Main st. Jimmy johns Stillwater, OK 12pm.
Paul Thompson
Lobby continues to be closed every time I go there. I don’t live in Stillwater so I really don’t want to eat in my car. I just leave.
ANG M
Consistent each time we eat here. Great food. Friendly staff. The area is pretty dark at night.
Atmosphere: 5
Food: 5
Service: 5
Jerry Stoll
You need lights outside the building. It is totally dark. Not safe at all. The food is good but the drive through being so dark is not ok.
Zachary Edens
Always fantastic at Jimmy John's. The club lulu with hot peppers and salt and vinegar chips is where it's at. Always a go to for lunch at work especially with delivery. You guys are da bomb!
I received the absolute worst Jimmy John's sandwich I have ever had from this location while visiting SWO. It was also the most challenging time I've ever had placing an in person order anywhere. First, I got a very simple sandwich with turkey, ham, cheese, mayo, and mustard (they were out of bacon which I wanted). I'm not a veggie person and this is a fairly typical order for me - meat and cheese. The individual really didn't know how to take my order. Upon leaving and then later trying my sandwich I discovered it was the saltiest sandwich I ever bit into. The first bit made me gag and spit some out. I tried two more bite that were both equally salty - I then got up and threw the sandwich away. Total waste of $11.66 (which is ridiculous for a simple sandwich)
Atmosphere: 4
Food: 1
Service: 1
I ordered 2 giant #6 The Veggie and called about both missing both the avocado spread and the cucumber. When I called about it asking what was going on I was told that everything was on the sandwich and that I was wrong, the avocado spread was very thinly smeared between the cheese, there was more mayo on the sandwich than avocado, but if I wanted the sandwiches remade or a store credit that's what they would do, when I said that they still didn't have the cucumber, and that I didn't need more sandwhiches or store credit I was then hung up on, when I called back I was hung up on again, and again, when they finally answered I was told that I was yelling and degrading them and that was why I was hung up on, which is not true. I have worked at enough places dealing with complaints that I don't curse at people or degrade people when I have an issue. I was calm and rational the whole time, the guy I was speaking to was the one that got rude. The management, or whoever was on the phone, just didn't want to offer a discount, or other way of correcting the issue for the sub's, they only wanted to either remake them or give a store credit. Well I have no intention of ordering from this location again as this isn't the first time we have had this issue here. We didn't need the extra sandwiches, and I didn't want the store credit but I was hung up on before something could be worked out, a simple apology would have been more than sufficient. No one is willing to own their mistakes anymore, always finding a reason to pass the blame. We will just make sure we only order from the other Jimmy Johns location from now on. This location (north Main st) has horrible management.
Atmosphere: 1
Food: 1
Service: 1
Ordered a sandwich for delivery and they don't have a driver to bring it. How are you going to be a restaurant known for your delivery without a delivery driver... Whoever is managing there needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
Food is just okay, it’s jimmy johns you get what you pay for.However, this location is awfully shady! One of my friends worked at the location, and was repetitively told they would be making a certain amount. Few paychecks later it is evident their pay was cut short. When it came to light, they scammed her out of $2 hour of her pay for months before she quit. The GM here is awful, makes me never want to come back. And the DM was just as useless in helping them. Sure it’s just another Jimmy John’s, but I would never do business supporting someone who could mistreat their employees to the 9th degree. Awful management, go get your sub elsewhere, please.
Atmosphere: 1
Food: 2
Service: 1
I eat from there all the time and it's pretty good. I think they only messed up my order once but it was a small detail so it's a big deal. Good brownies too.Vegetarian options: They have a vegan sandwich like subwayParking: Front of the store there's like eight Parking spots, but it's never busy in the store so you can probably find some parking.
Food: 4
Service: 5
I have been a proud customer at this jimmy john’s location up until the beginning of the year(2023) when my food was never delivered. Called the store to find out what was wrong and turns out they had one person working and no delivery drivers. So, my ex co-worker decided to put in an application for a driver there. There’s always problems with schedules, for example, they work 10-12 hour shifts as the only driver there on some days. They cannot even call people in because the manager won’t hire more people. This location sucks due to poor management and being CONSTANTLY short staffed.
Atmosphere: 1
Food: 5
Service: 2
I like JJs. Especially if I’m in a hurry.
Atmosphere: 5
Food: 4
Service: 5
$15 sandwich by the way, ordered for drive through pickup, got home and threw it away, thanks! Will just get subway from now on!
Atmosphere: 1
Food: 1
Service: 1
Do not order sandwiches from this place! I tried to cancel an order and they never refunded my money. No one at the shop could help me with this they keep giving the run around, none of the so-called managers know anything. This place will steal your money.
It always seems expensive for what it is, but a better alternative to most fast food options.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Watched as the lady ignored multiple customers that wanted to order and she never acknowledged them or even said it will be just a moment. She only cared about drive through orders. She laughed when she watched 2 of the customers walk-out after waiting over 10 minutes to order or even to be acknowledged. Freaky fast…..more like freaky slow and zero work ethic is more like it. Main st. Jimmy johns Stillwater, OK 12pm.
Lobby continues to be closed every time I go there. I don’t live in Stillwater so I really don’t want to eat in my car. I just leave.
Consistent each time we eat here. Great food. Friendly staff. The area is pretty dark at night.
Atmosphere: 5
Food: 5
Service: 5
You need lights outside the building. It is totally dark. Not safe at all. The food is good but the drive through being so dark is not ok.
Always fantastic at Jimmy John's. The club lulu with hot peppers and salt and vinegar chips is where it's at. Always a go to for lunch at work especially with delivery. You guys are da bomb!
Atmosphere: 5
Food: 5
Service: 5