Phil supposed general manager laughed at me when my order didnt go through and I was charged anyways and said my money got given to him and they wouldn't make my meal. I sat for an hour on the phone with my card issuer while he left and then came back to be even more ignorant and disrespectful. He arrived back and started yelling at my car asking if everything was alright knowing we had already talked to him and it was not. Then took me into the store complaining how he could show the order didnt go through. He stood at the register asking if every single order they had recieved since 1:57pm was me while we BOTH KNEW it wasnt. Did not answer my question as to why his staff could not give me his name when I asked who the manager was. Asked me if I called the 800 number then I explained that the 800 number said that STORE STAFF needed to simply use the IT function on the 800 number to verify my order if my transaction history was not enough. Was too lazy to do this just like his staff was and told his staff to finally after over an hour and a half just make my singular sandwich.
Keon Taylor
There was guy that works there. light skin mix looking. Poor customer service. If you don’t like working there why work there.
Rob Capraro
Great folks, great sandwich! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Dorian Broughton
Staff seemed very angry and unpleasant, they were eager to get you out the store. Service to your customers should transecend surrounding circumstances.
Atmosphere: 1
Food: 4
Service: 1
Tonya Newton
The employee are so unaware of the online App they need better training.😈😈
Douglas K
They were reusing a stack of dirty paper to make new sandwiches on. They were just knocking off the old sauces and condiments and keeping them in a stack to use later. I watched them pull the dirtiest one off the stack and atempt to make my sandwich on it .I asked about it, because it's disgusting, and the manager started arguing with me instead of just using a new paper. I left and for some reason the rest of my coworkers stayed. Then he continued to talk trash about me to everyone . This was nuts
Atmosphere: 1
Food: 1
Service: 1
CJ Drake
Don’t lock the doors at 9:20 if you close at 10!! it’s a waste of gas and time!!!
Theresa Butler
Hella huge shout out to the gentleman there right now! Line is back up to the door he’s there by himself keeping pace with a good attitude! 3 sammichs in the toaster at once while checking ppl out! Awesome dude and I hope he’s making decent money!
Atmosphere: 5
Food: 5
Service: 5
Luke Willoughby
The guy made the customer behind me sandwich first. I had alreadbeen waiting too long. So by the time I payed I didn't have time to finish eating my lunch before I had to go back. The other ladies could have beekeeping me & other customers but wete just waisting time.
Atmosphere: 4
Food: 3
Service: 2
Debbie Pierce
I cannot comment on the room service or anything because I have not been at this location it says Subway meaning sandwiches in the sandwiches is not resonating with the restaurant on the other hand I do like subway
The only reason I dont give this one a 5 is because rn there is a white lady that works there and she was complaining about a heavy workload to her coworker, a young black gentleman, who was doing prep work for the night shift. It was only me and one other person in the store and she was essentially trying to argue with her coworker in front if us making that experience awkward. I never have issues with the black gentleman either.
Atmosphere: 4
Food: 4
Service: 4
Matt Johnson
Horrible subway, they ask you 100 times what you want on your sub, they rush through likes its a race, they try and get every done at same time. It you want horrible service and like to repeat yourself this is the subway for you.
Atmosphere: 1
Food: 1
Service: 1
Tommy Arterburn
Horrible customer service. Manager was late coming in to work and rude as hell.
Atmosphere: 1
Food: 1
Service: 1
Eldridge Terror
I don't know why I do this to myself. Really this is on me.
Phil supposed general manager laughed at me when my order didnt go through and I was charged anyways and said my money got given to him and they wouldn't make my meal. I sat for an hour on the phone with my card issuer while he left and then came back to be even more ignorant and disrespectful. He arrived back and started yelling at my car asking if everything was alright knowing we had already talked to him and it was not. Then took me into the store complaining how he could show the order didnt go through. He stood at the register asking if every single order they had recieved since 1:57pm was me while we BOTH KNEW it wasnt. Did not answer my question as to why his staff could not give me his name when I asked who the manager was. Asked me if I called the 800 number then I explained that the 800 number said that STORE STAFF needed to simply use the IT function on the 800 number to verify my order if my transaction history was not enough. Was too lazy to do this just like his staff was and told his staff to finally after over an hour and a half just make my singular sandwich.
There was guy that works there. light skin mix looking. Poor customer service. If you don’t like working there why work there.
Great folks, great sandwich! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Staff seemed very angry and unpleasant, they were eager to get you out the store. Service to your customers should transecend surrounding circumstances.
Atmosphere: 1
Food: 4
Service: 1
The employee are so unaware of the online App they need better training.😈😈
They were reusing a stack of dirty paper to make new sandwiches on. They were just knocking off the old sauces and condiments and keeping them in a stack to use later. I watched them pull the dirtiest one off the stack and atempt to make my sandwich on it .I asked about it, because it's disgusting, and the manager started arguing with me instead of just using a new paper. I left and for some reason the rest of my coworkers stayed. Then he continued to talk trash about me to everyone . This was nuts
Atmosphere: 1
Food: 1
Service: 1
Don’t lock the doors at 9:20 if you close at 10!! it’s a waste of gas and time!!!
Hella huge shout out to the gentleman there right now! Line is back up to the door he’s there by himself keeping pace with a good attitude! 3 sammichs in the toaster at once while checking ppl out! Awesome dude and I hope he’s making decent money!
Atmosphere: 5
Food: 5
Service: 5
The guy made the customer behind me sandwich first. I had alreadbeen waiting too long. So by the time I payed I didn't have time to finish eating my lunch before I had to go back. The other ladies could have beekeeping me & other customers but wete just waisting time.
Atmosphere: 4
Food: 3
Service: 2
I cannot comment on the room service or anything because I have not been at this location it says Subway meaning sandwiches in the sandwiches is not resonating with the restaurant on the other hand I do like subway
Restaurantji Recommends
Line is Always busy when i call?
Atmosphere: 5
Food: 5
Service: 5
The only reason I dont give this one a 5 is because rn there is a white lady that works there and she was complaining about a heavy workload to her coworker, a young black gentleman, who was doing prep work for the night shift. It was only me and one other person in the store and she was essentially trying to argue with her coworker in front if us making that experience awkward. I never have issues with the black gentleman either.
Atmosphere: 4
Food: 4
Service: 4
Horrible subway, they ask you 100 times what you want on your sub, they rush through likes its a race, they try and get every done at same time. It you want horrible service and like to repeat yourself this is the subway for you.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Manager was late coming in to work and rude as hell.
Atmosphere: 1
Food: 1
Service: 1
I don't know why I do this to myself. Really this is on me.
Atmosphere: 1
Food: 1
Service: 1
Loading...