Tim Hortons
$ • Coffee Shops, Donuts
Hours:
290 Harwood Ave S, Ajax
(905) 428-6388
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
The service is horrible and very slow.
Very dirty location inside and outside
Worst Timmies I have experienced, I'm there twice daily,( until now ) and never friendly service ,mostly attitude and rude employees at the drive thru that just can't get the orders right....
Won't be back at any of this district managers location.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
Tim Hortons, located on Harwood Ave, has received mixed reviews. While some staff members, like Aleena, have been polite and friendly, others have been rude and unprofessional, neglecting customer orders and displaying poor customer service. Food quality has also been inconsistent, with some orders being ruined. Despite this, the coffee and doughnuts remain a highlight, with many customers praising the friendly and welcoming atmosphere created by the staff. The team, including employees like Rose, Pryanka, Dave, Bibi, and Caroline, do an excellent job at customer service and maintaining store cleanliness. Customers have appreciated the efficient service, especially during busy times like Thanksgiving, where staff like Basset quickly prepared orders so customers could avoid being late for work. The environment is friendly, with staff often responding with smiles and a desire to help, making it feel like they are "friends." Parking is available with about 50 spots across the road from a shopping plaza, offering convenient access. Customers also mention specific staff members, such as a lady with braids, affectionately called "mama," who is always helpful. Overall, the staff's friendliness and efforts to keep the store clean make this Tim Hortons a welcoming place, despite some inconsistencies in service and occasional issues like a drive-thru ice latte that was too milky or less courteous managers. The quick service and friendly atmosphere continue to make it a favorite for many.