Tim Hortons

Name: Tim Hortons
Address: 3 Dunham Drive, Alliston, Ontario, L9R 0G1, Canada
Telephone: (705) 435-3683
Price range: $
Rating: 3.5

$ • Coffee Shops, Bakery, Donuts

Hours:
3 Dunham Drive, Alliston
(705) 435-3683

About Tim Hortons

Tim Hortons is known for its efficient and friendly service, with staff always kind and ensuring orders are perfect. The coffee is consistently good, thanks to new management. The store is clean, and customers appreciate the prompt and courteous service. Orders are prepared quickly and accurately. Many customers have enjoyed stopping by this location during long trips, finding the food fresh and the service superb, especially from the afternoon crew. One customer mentioned how a team member went to ask for help from a supervisor named Ingrid, who patiently assisted with a problem. Another staff member, Mary, received praise for going above and beyond to help with a spilled drink, showcasing exceptional customer service. However, experiences can vary, as some customers have reported that the evening staff were not as welcoming and had issues with mobile orders not being ready. Despite this, the morning staff are recognized for being super friendly and accommodating, consistently having mobile orders ready on time. Management is encouraged to improve the hiring process for evening staff to maintain the restaurant's reputation for quality service.