Pizza Hut in Barrie

“TLDR: The pizza and boneless bites are great, and they deliver with care.

These guys have been good to us ever since we started ordering pizza from them. They have made mistakes regarding our orders, but they made up for them promptly (it usually helps to be polite to them first) and brought us correct food. Recently, there was an ice storm and power was out all over our region, but Pizza Hut was still open (unfortunately no delivery, but that made sense at the time). There's only one table and two chairs inside so I wouldn't recommend dining in. I waited longer than I would have liked, but (and I reiterate) it couldn't be helped because of the natural disaster, and other customers were so self-entitled and seem to have forgotten that while waiting. I eventually got my pizza, chicken and a salad, and my wife and I could eat during a time where there was no power. Thank you everyone who worked those days, and know that we appreciate you.“

“Great experience at Pizza Hut! The pizza was hot, fresh, and full of flavor. The service was friendly, and the atmosphere was welcoming. Highly recommend for anyone craving delicious pizza and quick, reliable service. Will definitely return!“

“I had an amazing experience with Pizza Hut last week that truly deserves a shoutout! I ordered a pizza for pick-up, but when I got back to my store, I realized the pizza was made incorrectly by mistake. I called the store to explain the situation, and the person on the phone (who I believe might be the manager) was incredibly understanding and cooperative.

I mentioned that I couldn’t leave my store again to pick up another pizza, and without hesitation, they offered to deliver the correct pizza to me. They went above and beyond to ensure I was happy with my order. Not many places nowadays provide such exceptional customer service, but this Pizza Hut nailed it.

As a business owner myself, I know how challenging it can be to deliver outstanding customer service, but they truly set a gold standard. The team was professional, kind, and efficient. I highly recommend this Pizza Hut location to everyone. Their dedication to their customers is unmatched. Thank you again for the wonderful service—I’ll definitely be back!“

“I had a wonderful experience at Pizza Hut recently. The pizza was absolutely delicious, with a perfect blend of flavors that left me wanting more. What truly stood out, however, was the exceptional customer service. The staff were attentive, friendly, and made sure that every aspect of my visit was enjoyable. It was a delightful dining experience that I will remember fondly.“