First Starbucks I've ever been to where I asked for them to make me a coffee with cream and sugar and the man refused to do it. What am I paying you a premium price for coffee for to make It on my own? I will never visit this location again !
K
This place is amazing!! I've never been before, and the guy not only helped me pick an awesome drink that I loved, but suggested another fun way to order it in the future (chai latte with soya milk and cinnamon) will absolutely be back. Great energy, give this man a raise for crying out loud đ đ
Atmosphere: 5
Food: 5
Service: 5
D Fer
Don't order decaf here. I've been waiting for 30min for the slowest drip in the world. Not worth it for luke warm coffee. Not the staff's fault. They are lovely. Why mgmt tell them to make drip is beyond me. They had to make it twice. One horrible drip then one decaf Americano. Change your policy on decaf!
Atmosphere: 4
Food: 2
Service: 4
Samreen Sandhu
I ordered a Venti Iced Coffee and was really disappointed. The cup wasnât even filled all the wayâdefinitely not what I paid forâand on top of that, the cup was sticky and messy to hold. Overall, one of the worst experiences Iâve had with Starbucks. Really hoping this gets addressed.
Atmosphere: 1
Food: 1
Service: 1
Ksenia Yakusha
I like Starbucks coffee
Lane Hauka
I come to this starbucks all the time, and have been for years to study. I always purchase a drink, I understand that to sit in there you need to buy something. This time me and my friend sat down and it was empty except for one other person. We were getting our school work out (it had been less than 3 minutes). One of the employees came over and asked us if we were ready to order, we said not yet because we were going to mobile order it, and we wanted a minute to decide. He said âwell these tables are for paying customers onlyâ and just stood there staring at us awkwardly. It was rude to put us on the spot and make us feel unwelcome considering we had just sat down, no one was waiting for a table and were about to spend 8 dollars on a drink. I never write reviews but coming from a company who prides themselves on a welcoming and cozy atmosphere this guy was super impolite. P.S. I love all the baristas I usually talk to- this was a unique experienceâŠ
Harjot Singh
Really good staff. Gave me a flooding smile. Very nice and gentle.
Kieran Rice
I piece of feedbackâ the employees who are doing paperwork are constantly taking up seats. Surely thereâs somewhere else for them to sit? Normally wouldnât be a problem, but thereâs only 4-5 tables in the whole place. For the second time, I had to leave because the employee took the last seat from me. I wonât be back because of this. Iâll be at the one down the road.
Shawn N
I am not even sure where to start .... For a Starbucks, you would expect much of the same between locations. This is a different location and we will not be returning. It started off with trying to get into the lot and find parking - limited and frustrating. The kids wanted the new Snowman Cake pops only to learn they didn't have any left after our server went on a hunt. We were obviously not the priority for our drinks as they focused more on the drive-thru then our needs. Someone had to remind someone else we were waiting there. There is limited seating here and no room for us to sit - looked like someone was doing their homework and had a whole table to themselves (this is not on the staff). The garbage was quite full to the brim and it didn't seem to be a cleaner location. Not an absolute bust but I was disappointed and expect better. If someone reads this, I hope they aim to make the necessary improvements or you will lose customers.
Elizabeth Anne Webb
Bad customer service. They forgot our snowman cake pop the first time, I called to say we'll be back for it. I got back there and they didn't have any of those left. I don't know why they wouldn't put it aside for me. Also, the gingerbread late didn't taste like gingerbread at all.
I come to this location a lot as I work in the Georgian mall, the staff are amazing and very caring about their customers. The only thing I donât particularly like is the layout of the drive thru and the parking lot, however thats a city issue. I came to the drive thru the other day and the person who made my drink made it wrong but I told Or at the register and he was super kind and attentive and made me a new drink very quickly! Heâs served me a few times and every time is a pleasure!
Atmosphere: 4
Food: 5
Service: 5
Dave C
Starbucks is already expensive enough. Now there is a TIP request on the point of sale in the drive-through?!?!?! This was never the case when people paid cash. Starbucks employees are amongst the highest paid in the service industry.
Food: 3
Lina Botero
Stopped here while charging our car but very disappointed on the blandness of this Sbux. What could have been a cozy coffeehouse to enjoy our drinks while waiting , it was just sub par: first they had no teas to offer and the barista was so reluctant to offer any alternatives. When we ordered a dark roast coffee because we didnât like the blends they were brewing, she wasnât too happy to oblige, and we were the only customers, she just lacked the enthusiasm youâd expect from a barista. The cafeâs decor was just sad, what could have been a beautiful focal wall as it is the first thing you see when you enter, its just a plain wall with low shelves for merch that isnât properly displayed. Ot seems that they are storing furniture or something that isnât properly displayed covered by a tarp behind the trashcan, couldnât they place it elsewhere? Poor experience, the new CEO has his work cut out if he wants to turn Sbux around, tip #1: stop selling olive oil (really, just why?) and focus and providing good coffee, knowledgeable baristas and cozier coffehouses
Atmosphere: 1
Food: 1
Service: 1
christopher duggan
Took 15 mins for a sick tea âŠ1 customer ahead of me and didnât even call my name out to tell me it was ready I had to go up and check if itâs mine âŠworst Starbucks Iâve ever been to
Atmosphere: 1
Food: 1
Service: 1
Alison Morrison
One of the cleanest and most well run Starbucks which makes up for its awkward location/parking. My barista was so helpful and made my experience happy and helped me figure out what i really wanted. I actually chose a new drink based on a sample they served me :)
First Starbucks I've ever been to where I asked for them to make me a coffee with cream and sugar and the man refused to do it. What am I paying you a premium price for coffee for to make It on my own? I will never visit this location again !
This place is amazing!! I've never been before, and the guy not only helped me pick an awesome drink that I loved, but suggested another fun way to order it in the future (chai latte with soya milk and cinnamon) will absolutely be back. Great energy, give this man a raise for crying out loud đ đ
Atmosphere: 5
Food: 5
Service: 5
Don't order decaf here. I've been waiting for 30min for the slowest drip in the world. Not worth it for luke warm coffee. Not the staff's fault. They are lovely. Why mgmt tell them to make drip is beyond me. They had to make it twice. One horrible drip then one decaf Americano.
Change your policy on decaf!
Atmosphere: 4
Food: 2
Service: 4
I ordered a Venti Iced Coffee and was really disappointed. The cup wasnât even filled all the wayâdefinitely not what I paid forâand on top of that, the cup was sticky and messy to hold. Overall, one of the worst experiences Iâve had with Starbucks. Really hoping this gets addressed.
Atmosphere: 1
Food: 1
Service: 1
I like Starbucks coffee
I come to this starbucks all the time, and have been for years to study. I always purchase a drink, I understand that to sit in there you need to buy something. This time me and my friend sat down and it was empty except for one other person. We were getting our school work out (it had been less than 3 minutes). One of the employees came over and asked us if we were ready to order, we said not yet because we were going to mobile order it, and we wanted a minute to decide. He said âwell these tables are for paying customers onlyâ and just stood there staring at us awkwardly. It was rude to put us on the spot and make us feel unwelcome considering we had just sat down, no one was waiting for a table and were about to spend 8 dollars on a drink. I never write reviews but coming from a company who prides themselves on a welcoming and cozy atmosphere this guy was super impolite. P.S. I love all the baristas I usually talk to- this was a unique experienceâŠ
Really good staff. Gave me a flooding smile. Very nice and gentle.
I piece of feedbackâ the employees who are doing paperwork are constantly taking up seats. Surely thereâs somewhere else for them to sit? Normally wouldnât be a problem, but thereâs only 4-5 tables in the whole place. For the second time, I had to leave because the employee took the last seat from me. I wonât be back because of this. Iâll be at the one down the road.
I am not even sure where to start .... For a Starbucks, you would expect much of the same between locations. This is a different location and we will not be returning. It started off with trying to get into the lot and find parking - limited and frustrating. The kids wanted the new Snowman Cake pops only to learn they didn't have any left after our server went on a hunt. We were obviously not the priority for our drinks as they focused more on the drive-thru then our needs. Someone had to remind someone else we were waiting there. There is limited seating here and no room for us to sit - looked like someone was doing their homework and had a whole table to themselves (this is not on the staff). The garbage was quite full to the brim and it didn't seem to be a cleaner location. Not an absolute bust but I was disappointed and expect better. If someone reads this, I hope they aim to make the necessary improvements or you will lose customers.
Bad customer service. They forgot our snowman cake pop the first time, I called to say we'll be back for it. I got back there and they didn't have any of those left. I don't know why they wouldn't put it aside for me. Also, the gingerbread late didn't taste like gingerbread at all.
Restaurantji Recommends
I come to this location a lot as I work in the Georgian mall, the staff are amazing and very caring about their customers. The only thing I donât particularly like is the layout of the drive thru and the parking lot, however thats a city issue. I came to the drive thru the other day and the person who made my drink made it wrong but I told Or at the register and he was super kind and attentive and made me a new drink very quickly! Heâs served me a few times and every time is a pleasure!
Atmosphere: 4
Food: 5
Service: 5
Starbucks is already expensive enough. Now there is a TIP request on the point of sale in the drive-through?!?!?! This was never the case when people paid cash. Starbucks employees are amongst the highest paid in the service industry.
Food: 3
Stopped here while charging our car but very disappointed on the blandness of this Sbux. What could have been a cozy coffeehouse to enjoy our drinks while waiting , it was just sub par: first they had no teas to offer and the barista was so reluctant to offer any alternatives. When we ordered a dark roast coffee because we didnât like the blends they were brewing, she wasnât too happy to oblige, and we were the only customers, she just lacked the enthusiasm youâd expect from a barista. The cafeâs decor was just sad, what could have been a beautiful focal wall as it is the first thing you see when you enter, its just a plain wall with low shelves for merch that isnât properly displayed. Ot seems that they are storing furniture or something that isnât properly displayed covered by a tarp behind the trashcan, couldnât they place it elsewhere? Poor experience, the new CEO has his work cut out if he wants to turn Sbux around, tip #1: stop selling olive oil (really, just why?) and focus and providing good coffee, knowledgeable baristas and cozier coffehouses
Atmosphere: 1
Food: 1
Service: 1
Took 15 mins for a sick tea âŠ1 customer ahead of me and didnât even call my name out to tell me it was ready I had to go up and check if itâs mine âŠworst Starbucks Iâve ever been to
Atmosphere: 1
Food: 1
Service: 1
One of the cleanest and most well run Starbucks which makes up for its awkward location/parking.
My barista was so helpful and made my experience happy and helped me figure out what i really wanted. I actually chose a new drink based on a sample they served me :)
Atmosphere: 5
Food: 5
Service: 5
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