McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

McDonald's is a popular fast-food restaurant known for its consistent food quality and friendly staff. The location is usually open early, offering good coffee, but it has faced some challenges recently. There have been issues with cleanliness, as some customers reported fruit flies around the pop fountain. The staff are generally pleasant and professional, although language barriers can sometimes lead to order mix-ups. Additionally, customers have mentioned that the staff played loud music from a Bluetooth speaker, making it difficult to hear.

While the drive-thru offers fast service, some customers noted that the fries and nuggets were only warm, and drinks like Diet Coke and iced tea did not taste right. There are also concerns about the food quality declining over the last year and questions about the competence of the workers. Recently, there were troubling incidents reported, including inappropriate behavior from an employee that went unaddressed by management. However, the store manager, Melissa, was praised for her responsiveness and for going above and beyond to resolve a missed order, even providing free meals for future visits. Occasionally, customers experience problems with the app not functioning, but staff like Mitchell have been recognized for their helpfulness. Overall, McDonald's remains a go-to spot for many, though improvements are needed to address various concerns and enhance the customer experience.

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McDonald's Reviews

3
374 ratings
5
29%
4
13%
3
17%
2
11%
1
30%
Food
3.4
Atmosphere
3.2
Service
3.1

Share your opinion about McDonald's

it’s a mcdonald’s what do you expect it was good
There’s an employee named Frankie and he is AMAZING. The kindest guy I’ve ever met. Last night his shift was done and he was waiting for his order and still went above and beyond for customers. Opened the door for a senior, helped my daughter getting a new cup. What a polite gentleman and honestly he deserves recognition for his great service and being such a one of a kind person! I feel like it’s rare to find this service.
I came in with my friends and the service was great the employees were super friendly and helpful!! Definitely will be coming back.

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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