The quality of the food is terrible. The bbq chicken is so tough that it will leave your jaw sore. I wish I could give this less than 1 star for such a disgusting experience. A public health inspector needs to visit this place. I highly recommend you avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Naylah Ricketts
Ordered red pea soup and 3 large festival. Extremely extremely oily, the brown paper bag the festival came in was literally see-through. The festival was also soggy and greasy. The red pea soup had a layer of oil as well. It’s a shame, I used to eat here often around 10 years ago, but food quality has really gone down. I recommend using less oil in the soup, and frying the festival at a higher temp!
Food: 2
R D (IEATFOOD\u0026GOLF)
Could be better.
Food 2/5: Order oxtail with two beef patties. Serving was a lot compared to other restaurants in the area. The oxtail itself was under seasoned in my opinion. It was ok but it definitely was missing some flavour that i just cant explain. Coleslaw was bland maybe just a touch more of dressing. Beef patty was sub par.
Service 3/5: order small oxtail, was told to get large as its more bang for your buck. Not too friendly though, tried to start a conversation but literally no reaction.
Atmosphere 2/5: nothing stands out. Seems like a local joint where students would come to eat their lunch away from school.
Overall 2/5: cant speak on the actual jerk dishes, but the oxtail could definitely be better. Also paid $32.00 for 1 large oxtail, bottle of soda, and 2 patties. Bit too expensive for the quality. Wouldn’t mind trying this place one more time to support local individual businesses, but its not up there on my recommendation.
Atmosphere: 2
Food: 2
Service: 3
N.E.E.T town
Disgusting behaviour
Atmosphere: 1
Food: 1
Service: 1
lesa birch
The food was so dry, no flavor, no seasoning. Is it possible the chef is Caucasian ?
Atmosphere: 5
Food: 1
Service: 1
Japman
very rude behaviour
Yasin Ahmed
I don’t know why the reviews are so bad jerk chicken was good so we’re the beef patties. Company should fix up they’re reviews and website and show the city they got dat spicy jerk going on
Atmosphere: 5
Food: 5
Service: 5
Lovedeep Singh
Worst restaurant I’ve ever seen
doublet B
I haven't been to Gems in awhile. I used to order the goat soup regularly. It was often tasty with good flavour. The soup today was horrible. It was extremely watery and lacked flavour. There was absolutely no seasoning. In addition the size of the container has gotten smaller. The large was in a small container and cost $10.17 . Overall horrible soup and the service was not any better. I will not be back!!!
Atmosphere: 2
Food: 2
Service: 2
Situ Patel
Dont ever go here.. food felt like rotten, safety hazard, long wait, rude owner and employee
service is absolutely unacceptable, owning an establishment you should definitely focus on having a welcoming experience to customers. not only my group experienced this but the 4 other individuals i seen place orders were treated in an unfriendly manner… mosh up ting
Lovepreet Singh
The customer service is very bad the lady in front she don’t know how to treat with the customer worst experience
shetty goraya
Rude staff and untidy place
Smart Vending
RUN BELLY. They gave me OLD food that was so dry and smelling stink like it has gone bad long time. I went back in with the food and they REFUSED to give me a refund and take their rotten food back. AVOID at ALL costs.
The quality of the food is terrible. The bbq chicken is so tough that it will leave your jaw sore. I wish I could give this less than 1 star for such a disgusting experience. A public health inspector needs to visit this place. I highly recommend you avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Ordered red pea soup and 3 large festival. Extremely extremely oily, the brown paper bag the festival came in was literally see-through. The festival was also soggy and greasy. The red pea soup had a layer of oil as well. It’s a shame, I used to eat here often around 10 years ago, but food quality has really gone down. I recommend using less oil in the soup, and frying the festival at a higher temp!
Food: 2
Could be better.
Food 2/5: Order oxtail with two beef patties. Serving was a lot compared to other restaurants in the area. The oxtail itself was under seasoned in my opinion. It was ok but it definitely was missing some flavour that i just cant explain. Coleslaw was bland maybe just a touch more of dressing. Beef patty was sub par.
Service 3/5: order small oxtail, was told to get large as its more bang for your buck. Not too friendly though, tried to start a conversation but literally no reaction.
Atmosphere 2/5: nothing stands out. Seems like a local joint where students would come to eat their lunch away from school.
Overall 2/5: cant speak on the actual jerk dishes, but the oxtail could definitely be better. Also paid $32.00 for 1 large oxtail, bottle of soda, and 2 patties. Bit too expensive for the quality. Wouldn’t mind trying this place one more time to support local individual businesses, but its not up there on my recommendation.
Atmosphere: 2
Food: 2
Service: 3
Disgusting behaviour
Atmosphere: 1
Food: 1
Service: 1
The food was so dry, no flavor, no seasoning. Is it possible the chef is Caucasian ?
Atmosphere: 5
Food: 1
Service: 1
very rude behaviour
I don’t know why the reviews are so bad jerk chicken was good so we’re the beef patties. Company should fix up they’re reviews and website and show the city they got dat spicy jerk going on
Atmosphere: 5
Food: 5
Service: 5
Worst restaurant I’ve ever seen
I haven't been to Gems in awhile. I used to order the goat soup regularly. It was often tasty with good flavour. The soup today was horrible. It was extremely watery and lacked flavour. There was absolutely no seasoning. In addition the size of the container has gotten smaller. The large was in a small container and cost $10.17 . Overall horrible soup and the service was not any better. I will not be back!!!
Atmosphere: 2
Food: 2
Service: 2
Dont ever go here.. food felt like rotten, safety hazard, long wait, rude owner and employee
Restaurantji Recommends
Food was horrible .. not authentic Jamaican food
service is absolutely unacceptable, owning an establishment you should definitely focus on having a welcoming experience to customers. not only my group experienced this but the 4 other individuals i seen place orders were treated in an unfriendly manner… mosh up ting
The customer service is very bad the lady in front she don’t know how to treat with the customer worst experience
Rude staff and untidy place
RUN BELLY. They gave me OLD food that was so dry and smelling stink like it has gone bad long time. I went back in with the food and they REFUSED to give me a refund and take their rotten food back. AVOID at ALL costs.
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