Bought the Habanero Crispy Chicken Bowl. The rice was more or less yesterday's, also the lettuce is bad. I also found the coffee too watery. The guy in charge of the shift was very unpleasant, which compliments the food they serve 😡. I think if people are spending their hard earned money then it is only right you get proper food. Hate to say most of these TH franchises are owned by people who seem to have no regard for anything but money.
Atmosphere: 3
Food: 1
Service: 2
Jatin Garg
Not good
Kid-friendliness: Please maintaining a good atmosphere in tim hortons
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Everything Bagel Double Toasted with Cream Cheese
Prabh Brar
My coffee and veggies were not filled up to the mark
Atmosphere: 1
Food: 1
Service: 1
Paramveer Singh
Mitha ght c ji chaa ch
Atmosphere: 5
Food: 5
Service: 5
Kulwinder Kaur N/A
bad experience with my orders. Two times gave order still give wrong order with taste
Atmosphere: 2
Service: 1
Ravneet Sandhu
If I could give a 0 I would, this location consistently gets my order wrong, after charging full price and then forgetting the items they charge me for. Never going back
baali sabharwal
Employee doesn't feel concerned about customer time
Atmosphere: 2
Food: 3
Service: 2
M Sandhu
Behaviour of the service providers is very bad.
Nicole
Customer service by the woman working the drive thru late this morning was horrible!
I lived in canada since 8 years. I never ever met with this kind of person who talked wd me unprofessionally at this tim location.who did bun at the back.
Atmosphere: 1
Food: 1
Service: 1
Ayush Saraf
Extremely Rude and Unprofessional Staff
I had an incredibly disappointing experience at this Tim Hortons location on February 11, between 7:30 - 8:30 PM, due to the rude and unprofessional behavior of the staff.
When I arrived, I patiently waited for about two-three minutes before the server acknowledged me and took my order. I ordered a Habanero Chicken Wrap, but she failed to ask whether I wanted slow-cooked or crispy chicken—a STANDARD question at every other Tim Hortons I’ve been to.
After realizing the oversight, I politely clarified that I wanted slow-cooked chicken. The server realised her mistake and asked her colleague to make the change. However, the girl preparing my order rudely shouted that the wrap was already ready. When asked if she had slow-cooked chicken available, she aggressively threw the existing wrap in the bin in an extremely unprofessional manner.
Despite this unnecessary hostility, I remained calm. I briefly stepped away to pick up another order from Wendy’s, and when I returned, the front staff started arguing with me, insisting that I should have specified my choice of chicken—shifting the blame onto me instead of taking responsibility for their mistake. When I pointed out that it was their job to confirm, she started yelling at me in an uncalled-for manner.
To make matters worse, when I finally received my order, it was purposely made poorly—lacking chicken, sauce, and overall not up to Tim Hortons’ usual standards. It was obvious that this was done out of spite, further proving the staff’s lack of professionalism and disregard for customer service.
This level of rudeness is unacceptable, especially in a customer service role. As someone from a hospitality background, I would never treat customers this way. The staff here clearly lack basic professionalism and respect.
I will never be returning to this location again, and I strongly urge management to properly train their employees in basic customer service etiquette.
Atmosphere: 1
Food: 1
Service: 1
Kulwinder Dhaliwal
I went drive through, I ordered large coffee with milk nothing mention on cup , I ask did you make with milk she said yes very rude, when I drink it’s with cream I have issues with cream they just talking with each others and laughing not focusing what client is saying 👎
Service: 1
SoundWeSleep
Terribly organized. Always scrambling and no communication between the team members.
Bought the Habanero Crispy Chicken Bowl. The rice was more or less yesterday's, also the lettuce is bad. I also found the coffee too watery. The guy in charge of the shift was very unpleasant, which compliments the food they serve 😡.
I think if people are spending their hard earned money then it is only right you get proper food. Hate to say most of these TH franchises are owned by people who seem to have no regard for anything but money.
Atmosphere: 3
Food: 1
Service: 2
Not good
Kid-friendliness: Please maintaining a good atmosphere in tim hortons
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Everything Bagel Double Toasted with Cream Cheese
My coffee and veggies were not filled up to the mark
Atmosphere: 1
Food: 1
Service: 1
Mitha ght c ji chaa ch
Atmosphere: 5
Food: 5
Service: 5
bad experience with my orders. Two times gave order still give wrong order with taste
Atmosphere: 2
Service: 1
If I could give a 0 I would, this location consistently gets my order wrong, after charging full price and then forgetting the items they charge me for. Never going back
Employee doesn't feel concerned about customer time
Atmosphere: 2
Food: 3
Service: 2
Behaviour of the service providers is very bad.
Customer service by the woman working the drive thru late this morning was horrible!
Service: 1
Very nice attention from Zuman
Dietary restrictions: Not
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Boston Cream Donut
Restaurantji Recommends
I lived in canada since 8 years. I never ever met with this kind of person who talked wd me unprofessionally at this tim location.who did bun at the back.
Atmosphere: 1
Food: 1
Service: 1
Extremely Rude and Unprofessional Staff
I had an incredibly disappointing experience at this Tim Hortons location on February 11, between 7:30 - 8:30 PM, due to the rude and unprofessional behavior of the staff.
When I arrived, I patiently waited for about two-three minutes before the server acknowledged me and took my order. I ordered a Habanero Chicken Wrap, but she failed to ask whether I wanted slow-cooked or crispy chicken—a STANDARD question at every other Tim Hortons I’ve been to.
After realizing the oversight, I politely clarified that I wanted slow-cooked chicken. The server realised her mistake and asked her colleague to make the change. However, the girl preparing my order rudely shouted that the wrap was already ready. When asked if she had slow-cooked chicken available, she aggressively threw the existing wrap in the bin in an extremely unprofessional manner.
Despite this unnecessary hostility, I remained calm. I briefly stepped away to pick up another order from Wendy’s, and when I returned, the front staff started arguing with me, insisting that I should have specified my choice of chicken—shifting the blame onto me instead of taking responsibility for their mistake. When I pointed out that it was their job to confirm, she started yelling at me in an uncalled-for manner.
To make matters worse, when I finally received my order, it was purposely made poorly—lacking chicken, sauce, and overall not up to Tim Hortons’ usual standards. It was obvious that this was done out of spite, further proving the staff’s lack of professionalism and disregard for customer service.
This level of rudeness is unacceptable, especially in a customer service role. As someone from a hospitality background, I would never treat customers this way. The staff here clearly lack basic professionalism and respect.
I will never be returning to this location again, and I strongly urge management to properly train their employees in basic customer service etiquette.
Atmosphere: 1
Food: 1
Service: 1
I went drive through, I ordered large coffee with milk nothing mention on cup , I ask did you make with milk she said yes very rude, when I drink it’s with cream I have issues with cream they just talking with each others and laughing not focusing what client is saying 👎
Service: 1
Terribly organized. Always scrambling and no communication between the team members.
Atmosphere: 2
Food: 2
Service: 1
TIMMY'
Atmosphere: 4
Food: 4
Service: 4
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