I have to say I thought the franchise was falling apart with so many negative experiences at my local Burlington Location. This Brantford location was the total opposite great service and the food tasted amazing. Highly recommend checking this location out our party had a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm
Calvin Cooper
Had an amazing dinner experience from Courtney! She was very attentive and super kind! Food was also great! Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm
Luna_play8434 3
Food was awesome and portions were good. Our server Sarah was awesome! The Great Canadian Calzone was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Garlic Tomato Soup
Ali Mansour
Nice atmosphere, food a bit too salty. Overall ok.
Atmosphere: 5
Food: 4
Service: 4
Annissa McIntyre
I was in for dinner and had Lindsay as my server. She was fabulous and so personable, it was such an enjoyable experience for me and my husband. She was great, told us about all the new Parm fest specials that are happening, and was just overall an amazing server. I hope she gets recognized because her customer service is just above and beyond what we’ve experienced anywhere else. Thank you Lindsay for a wonderful dining experience, we will definitely be back and asking for her!
Atmosphere: 5
Food: 5
Service: 5
Caitlyn Gooding
Aiden S was our server. He was excellent and pleasant. It was busy but he always checked in. Most of all he was friendly and kind. He did not know this but my husband just passed away and I was there with my 2 little kids. He took time to chat and be attentive. He was nice without knowing how hard life is for us right now. It's so important to be kind, you never know peoples situations. Thank you for a great meal, great service and some adult conversation:)
delisha Chadwick
Went for a retirement party. Aiden and Meg gave great service for our party of 16. Really nice experience overall between the food, service and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Caden Shaw
The food was good and my server Shannon was amazing, she was very kind and gave me and my family wonderful service.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Parm, Budda Boomers
Chloe Jolin
I went to East Side Mario’s this past weeekend and had a wonderful experience. The food and drinks were great but my server Kajal went above and beyond to provide the best service to my family. I will most definitely be back after receiving excellent service making the whole experience a 10/10.
Pretty standard east side Mario's atmosphere, food is the same at any location. We've had much more enjoyable experiences dining in than ordering take-out (orders messed up, things forgotten, order ready significantly later than told when ordering)
Atmosphere: 4
Food: 4
Service: 4
Patti Atkinson
Our party of 16 tonight added to what was already a very busy night at ESM Brantford. Our server Amara was spectacular. Took our orders in a timely fashion. Dinner was served pretty quick considering the crowd of diners. Small issue that was resolved quickly by the kitchen manager Nathan. You just could not ask for a better experience. Thanks Amara for the wonderful service and thanks Nathan for taking care of our concerns. Awesome night!
Diana McGregor
Sat on the patio near the fire pit and was served by courtney, overall lovely experience! Service was great, atmosphere was beautiful & food was awesome!
Michelle Robinson
Darien was AMAZING!! Food was awesome and the atmosphere was great! Will definitely recommend and return! Darien gets 2 votes for the contest!???
Dietary restrictions: They accommodated us by customizing our salads
Wheelchair accessibility: There are 2 wheelchair spots right in front of the doors!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Garden Salad
Hazel Yantha
food always tastes good, servers are always nice, hosts are 10/10. Ethen was great
Aiden, your the best server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm
I have to say I thought the franchise was falling apart with so many negative experiences at my local Burlington Location. This Brantford location was the total opposite great service and the food tasted amazing. Highly recommend checking this location out our party had a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm
Had an amazing dinner experience from Courtney! She was very attentive and super kind! Food was also great! Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm
Food was awesome and portions were good. Our server Sarah was awesome! The Great Canadian Calzone was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Garlic Tomato Soup
Nice atmosphere, food a bit too salty. Overall ok.
Atmosphere: 5
Food: 4
Service: 4
I was in for dinner and had Lindsay as my server. She was fabulous and so personable, it was such an enjoyable experience for me and my husband. She was great, told us about all the new Parm fest specials that are happening, and was just overall an amazing server.
I hope she gets recognized because her customer service is just above and beyond what we’ve experienced anywhere else. Thank you Lindsay for a wonderful dining experience, we will definitely be back and asking for her!
Atmosphere: 5
Food: 5
Service: 5
Aiden S was our server. He was excellent and pleasant. It was busy but he always checked in. Most of all he was friendly and kind. He did not know this but my husband just passed away and I was there with my 2 little kids. He took time to chat and be attentive. He was nice without knowing how hard life is for us right now. It's so important to be kind, you never know peoples situations. Thank you for a great meal, great service and some adult conversation:)
Went for a retirement party. Aiden and Meg gave great service for our party of 16. Really nice experience overall between the food, service and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
The food was good and my server Shannon was amazing, she was very kind and gave me and my family wonderful service.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Parm, Budda Boomers
I went to East Side Mario’s this past weeekend and had a wonderful experience. The food and drinks were great but my server Kajal went above and beyond to provide the best service to my family. I will most definitely be back after receiving excellent service making the whole experience a 10/10.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty standard east side Mario's atmosphere, food is the same at any location. We've had much more enjoyable experiences dining in than ordering take-out (orders messed up, things forgotten, order ready significantly later than told when ordering)
Atmosphere: 4
Food: 4
Service: 4
Our party of 16 tonight added to what was already a very busy night at ESM Brantford. Our server Amara was spectacular. Took our orders in a timely fashion. Dinner was served pretty quick considering the crowd of diners. Small issue that was resolved quickly by the kitchen manager Nathan. You just could not ask for a better experience. Thanks Amara for the wonderful service and thanks Nathan for taking care of our concerns. Awesome night!
Sat on the patio near the fire pit and was served by courtney, overall lovely experience! Service was great, atmosphere was beautiful & food was awesome!
Darien was AMAZING!! Food was awesome and the atmosphere was great! Will definitely recommend and return! Darien gets 2 votes for the contest!???
Dietary restrictions: They accommodated us by customizing our salads
Wheelchair accessibility: There are 2 wheelchair spots right in front of the doors!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Garden Salad
food always tastes good, servers are always nice, hosts are 10/10. Ethen was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chicken Parm
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