Starbucks Coffee Company
$ • Coffee Shops
Hours:
595 West St, Brantford
(226) 920-5372
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Starbucks Reviews
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What a horrible experience today at this Starbucks. I order a Venti Peach Green Tea Lemonade and when they hand me a Grande I tell the partner that I ordered a venti. She huffed, dumped the grande cup into the venti cup and topped it with ice. Totally asshat move.
Hours
| Monday | 5:30AM - 9PM |
| Tuesday | 5:30AM - 9PM |
| Wednesday | 5:30AM - 9PM |
| Thursday | 5:30AM - 9PM |
| Friday | 5:30AM - 9PM |
| Saturday | 5:30AM - 9PM |
| Sunday | 5:30AM - 9PM |
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Starbucks Coffee Company provides a generally positive customer experience marked by friendly and professional service. Many reviews highlight the staff as super friendly, kind, and professional, with specific mention of their ability to brighten a customer's day and create good, festive vibes. The atmosphere is described as cozy and friendly. Service is noted for being careful and detail-oriented, with baristas handling orders with kindness and care even when busy, ensuring drinks are prepared exactly as requested. The drive-thru experience is also praised.
However, some inconsistencies are noted. One customer reported a drink incorrectly containing coffee despite a specific request, while another was confused and frustrated at being unable to order a strawberry matcha latte, even by customizing a regular matcha, because it was not a seasonal menu item. A separate issue involved frustration with the mobile app, though an in-store employee kindly helped resolve the problem. Overall, the staff's hard work and effort leave a strong impression, encouraging customers to return.