This is the worst Taco Bell I’ve ever been to. The nachos are always stale, the employees don’t even know how to make the food properly based on the instructions given by headquarters. They add random sauces and ingredients to the tacos. Twice they’ve made my quesadillas with chipotle sauce instead of the jalapeno quesadilla sauce. They’ve also put sour cream on a cheesy Gordita crunch. When you complain they do not care and speak in their own language to the staff and do not do anything to address the problem and repeatly make the same mistakes over and over. I’ve worked at Taco Bell in the past and know how to make these items and it’s embarrassing that they’re allowing these employees to still work there
Atmosphere: 1
Food: 1
Service: 1
Riley Smith
food was soggy and took almost 20 minutes to make also didn’t wrap my crunch wrap enough so it fell everywhere had no napkins no staff only two people working very unorganized
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crunchwrap Supreme Combo
Camila Bernal
This is the worse location ! They have a lot of people "working" all they do is laugh and joke and food takes YEARS to get served. They all speak the same language
Megan B
Wish I saw the rating before I ordered here lol. How do these people screw up something as basic as taco bell? I'm not hard to please, but the value box I ordered today was cold slop. Y'all need to shut this location down.
Atmosphere: 1
Food: 1
Service: 1
Glenn Martin
Staff was rude. Won't be returning
Atmosphere: 2
Food: 2
Service: 1
A K
I’m writing to formally complain about the poor service my family and I received at your location on Saturday, September 21, just before closing.
The man with a turban at the register greeted us without a smile and informed us there were no nacho chips in the family pack, offering fries instead. When I suggested a refund or substitution for the price difference, he refused and falsely claimed fries and chips were the same price. We also didn’t receive the nacho cheese sauces he promised, and when I requested a receipt, he rudely insisted he had already given one.
To make matters worse, the staff were speaking in a foreign language and clearly bad-mouthing us. This behavior was disrespectful and unacceptable, far below the standard we expect from Taco Bell. I hope you will address this and ensure proper customer service training for your staff.
Atmosphere: 1
Food: 2
Service: 1
Hasrat N/A
Good service.
Atmosphere: 5
Food: 5
Service: 5
Rajinder singh
Good service provided from team and all were so helpful. Humble team and manager.
Atmosphere: 5
Food: 5
Service: 5
Ryan Jaeger
Employees care more about talking than working. I ordered 4 Cinnabon Delights. Took 10 minutes and I was the only person there. Cold when I got my food.
Workers sitting on phone while handing my food. Bad.
Atmosphere: 1
Food: 1
Service: 1
John LaCombe
I was gonna go here but I’m glad I read the reviews I don’t want a taco with mystery white sauce. Taco Bell do better for are society and please these people.
Havnt had taco bell in a long time, but the portions and quality was absolutely pathetic. Cold old fries aswell. tasted good but very, very, very disappointed.
Atmosphere: 3
Food: 1
Service: 4
Mustafa El-Kaissi
It's so disappointing because I believe some of the store locations actually try. The service here at the mall is horrible. The food is soggy and stale. We got Dorito hard taco it was soggy the bottom fell out.
Atmosphere: 2
Food: 1
Service: 1
Arvin
Rude and Messed up my order
Atmosphere: 1
Food: 1
Service: 1
Nicole Smith
AVOID THIS LOCATION AT ALL COST!!! Listen, it's a mall Taco Bell, my explanations are LOW but they mess up every time we order. Doesn't matter if we order through the Taco Bell app, Uber Eats or in person they NEVER get it right. I don't know how they can confuse beef with chicken, or how they can't follow instructions like "no sour cream" but there is always some major mix up that they don't care to fix. So far only Uber Eats will issue a refund when they mess up. Shame.
Atmosphere: 1
Food: 1
Service: 1
Pardeep sekhon
Vegetarian options: Great vegetarian recipes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito, Veggie Cravings Meal for Two, Steak Quesadilla, Cheesy Roll Up
This is the worst Taco Bell I’ve ever been to. The nachos are always stale, the employees don’t even know how to make the food properly based on the instructions given by headquarters. They add random sauces and ingredients to the tacos. Twice they’ve made my quesadillas with chipotle sauce instead of the jalapeno quesadilla sauce. They’ve also put sour cream on a cheesy Gordita crunch. When you complain they do not care and speak in their own language to the staff and do not do anything to address the problem and repeatly make the same mistakes over and over. I’ve worked at Taco Bell in the past and know how to make these items and it’s embarrassing that they’re allowing these employees to still work there
Atmosphere: 1
Food: 1
Service: 1
food was soggy and took almost 20 minutes to make also didn’t wrap my crunch wrap enough so it fell everywhere had no napkins no staff only two people working very unorganized
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crunchwrap Supreme Combo
This is the worse location ! They have a lot of people "working" all they do is laugh and joke and food takes YEARS to get served. They all speak the same language
Wish I saw the rating before I ordered here lol. How do these people screw up something as basic as taco bell? I'm not hard to please, but the value box I ordered today was cold slop. Y'all need to shut this location down.
Atmosphere: 1
Food: 1
Service: 1
Staff was rude. Won't be returning
Atmosphere: 2
Food: 2
Service: 1
I’m writing to formally complain about the poor service my family and I received at your location on Saturday, September 21, just before closing.
The man with a turban at the register greeted us without a smile and informed us there were no nacho chips in the family pack, offering fries instead. When I suggested a refund or substitution for the price difference, he refused and falsely claimed fries and chips were the same price. We also didn’t receive the nacho cheese sauces he promised, and when I requested a receipt, he rudely insisted he had already given one.
To make matters worse, the staff were speaking in a foreign language and clearly bad-mouthing us. This behavior was disrespectful and unacceptable, far below the standard we expect from Taco Bell. I hope you will address this and ensure proper customer service training for your staff.
Atmosphere: 1
Food: 2
Service: 1
Good service.
Atmosphere: 5
Food: 5
Service: 5
Good service provided from team and all were so helpful. Humble team and manager.
Atmosphere: 5
Food: 5
Service: 5
Employees care more about talking than working. I ordered 4 Cinnabon Delights. Took 10 minutes and I was the only person there. Cold when I got my food.
Workers sitting on phone while handing my food. Bad.
Atmosphere: 1
Food: 1
Service: 1
I was gonna go here but I’m glad I read the reviews I don’t want a taco with mystery white sauce. Taco Bell do better for are society and please these people.
Restaurantji Recommends
Havnt had taco bell in a long time, but the portions and quality was absolutely pathetic. Cold old fries aswell. tasted good but very, very, very disappointed.
Atmosphere: 3
Food: 1
Service: 4
It's so disappointing because I believe some of the store locations actually try. The service here at the mall is horrible. The food is soggy and stale. We got Dorito hard taco it was soggy the bottom fell out.
Atmosphere: 2
Food: 1
Service: 1
Rude and Messed up my order
Atmosphere: 1
Food: 1
Service: 1
AVOID THIS LOCATION AT ALL COST!!! Listen, it's a mall Taco Bell, my explanations are LOW but they mess up every time we order. Doesn't matter if we order through the Taco Bell app, Uber Eats or in person they NEVER get it right. I don't know how they can confuse beef with chicken, or how they can't follow instructions like "no sour cream" but there is always some major mix up that they don't care to fix. So far only Uber Eats will issue a refund when they mess up. Shame.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Great vegetarian recipes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito, Veggie Cravings Meal for Two, Steak Quesadilla, Cheesy Roll Up
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