Tim Hortons

1134 Plains Rd W, Burlington
(905) 220-2130

Recent Reviews

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mary jo ridgway

Friendly atmosphere and great food and a real team working together!!! Highly recommend this Tim’s

Atmosphere: 5

Food: 5

Service: 5

Jennifer Colling

Staff is so friendly at this location!

Atmosphere: 5

Food: 5

Service: 5

Dennis Rivers

Tims/esso
No bathroom skip this place is you need one
I ask and was told it is employees only
Other than that there is no bathroom

Atmosphere: 1

Food: 1

Service: 1

NO NAMES

this is the Russian roulette of Tim Hortons at 6 o’clock in the morning. (I miss Barbie). You will either get somebody kind, polite, and your coffee made correctly… Or… Someone who is miserable, short, impolite, and can’t make coffee to save their lives. my favourite is when I hear the voice from the order box when I pull up saying “what do you want?” feels like somebody really hates their job.

Atmosphere: 1

Food: 3

Service: 1

Reade Legault

My doughnut tasted like it had be sitting for a bit.

Atmosphere: 2

Food: 2

Service: 4

123

Amazing and fast service. Clean place. And coffee is good.

Atmosphere: 5

Food: 5

Service: 5

Yin Na

Is it the economy? Or just really bad service? This is the bagel with cream cheese that I ordered. I paid extra for this smidge of cream cheese.
After posting this I realized that there have been complaints about food and service that are WAY worse than mine. The owner (or Tim Hortons) even replied and asked to call a hotline which only added injury by putting people on hold and not having any resolution. What if, they just take all of the reviews as complaints and actually develop resolution to improve their service? I mean, do you really need people to actually go thru the trouble to call you only to be put on hold and get aggrivated even more? The reviews have pictures, and they are horrible! Maybe, I don't know, use this to retrain the staff of how service is supposed to be like (this area can be busy but customers are rarely rude!), how food is supposed to be served (iced coffe is supposed to have ice, toasted bagels- not burned, food is edible- no insects included, proper bagel to cream cheese ratio). Just a suggestion.

Atmosphere: 1

Food: 1

Service: 1

Hardik Handa

My drive through order was pretty simple today, 1 ice coffee and even that wasn’t fulfilled correctly. The coffee to begin with was at room temp, zero ice, noticed it when i picked it 2 mins after i had left the place, no wonder this location has so many bad reviews, if u cannot make sure that such small orders are fulfilled correctly god knows what the crew at this location does.

Food: 1

Service: 1

Amol Singh

Best store ever? friendly staff and fast service.

Atmosphere: 5

Food: 5

Service: 5

StaceyLee

Yet another Timmies & yet another delightful cuppa ☕️
It's great to be a Canadian ?

Atmosphere: 5

Food: 5

Service: 5

Chris L

Another dump with a washroom supposedly out of order.

Atmosphere: 1

Food: 1

Service: 1

A.D. Warren

Loaded Bowl of Maggots!!! My sister ate some of them before discovering them! They wouldn’t even answer her phone call after this incident!! Not until after she posted did head office get in contact with her! This location is disgusting!

Valeriia Puchnina

The worst Tim Hortons I’ve ever been to. A very rude old lady with attitude problems works here.

Atmosphere: 1

Food: 3

Service: 1

Alex Woodley

Great store and well stocked. Serving staff are great and site will well kept.

Atmosphere: 5

Food: 5

Service: 5

Matt's fix all

I come here early Saturday mornings, the staff and service is excellent. Best I've seen at Tim's in a long time.

Food: 4

Service: 5

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