We’ve always pre ordered our food on the app and every location has been perfect except this one. We have ordered maybe 6 times at this location and every single time we come to pick it up, it has not been started because they didn’t realize they got the order even though it’s been confirmed, making us wait an extra 10-15 minutes for it to be made.
Atmosphere: 1
Food: 3
Service: 1
JR Butt
I guess because I went there later, the food wasn't as fresh and crispy as I usually get at other locations. The two ladies were very friendly and full of smiles. That was a plus. I asked for chunky taters and did get some. However, they were not crispy but somewhat drab.I will say that when it's done correctly, there is no better chicken place in Ontario. The size of the chicken compared to Gross KFC is amazing.Other than a small place in Markham called Krispy Kajun Chicken. They come very close if not better when it's hot.Being from Newfoundland, I always try and support Mary Brown's as much as possible.I will also add that the medium size, sides, like gravy, and Coleslaw has gotten much smaller than I remember them being. The Coleslaw individually is too expensive. However, the gravy is usually delicious.
Atmosphere: 4
Food: 3
Service: 4
Rajen Mistry
Update Feb 10th 2024. Still the best chicken burger place around :) great staff as wellBest chicken burger in Canada. Easily out does the Popeye's and KFC burgers.Update: I came back today (16th Jan) for my Mary Brown's fix and to try the taters. Omg!! This food is amazing!!!Roshan and staff were super friendly and helpful, though we did have a minor technical issue with using the app to pay (not a biggie).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mary's Chicken Sandwich
Akshaya Santhosh
I tried the Big Mary sandwich and the thai chilli sauce chicken, which was so delicious and it turned out to be my favorite one. The customer service is great and the store atmosphere is great. The food provided is halal too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mary's Chicken Sandwich, Sandwich, Fried Chicken
Richard Newton
We came for lunch, and the service was friendly and polite. They gave us an RTA that was accurate. The tables were clean and the dining rooms was well kept.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Chris Roach
Always consistent!!
Atmosphere: 5
Food: 5
Service: 5
Mjn Nasser
Good food, staff needs improvement. I ordered extra mayo didn’t get any, lady serving me at drive thru was extremely rude. Didn’t scan my loyalty card either just frustratingly said it does work can you pay with card. I visited 15 Jan 2024 at about 6.pm.
Mary Brown, anywhere, seems to always be good. This location is never packed when I go there, so never expect a long wait.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken
M T
Food is great but the standout of this location is the wonderful staff they have here. Always very corteous and
Atmosphere: 5
Food: 5
Service: 5
Aliya D
Tried the Nashville Mary and Buffalo Mary. Both were really good.I ordered a biscuit as well which was not dry.Took care of my cravings!There wasn’t any music or background noise which makes it kind of awkward, but I came with a group of friends so we enjoyed our experience!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, Sandwich
DJ Goggy
Always friendly ladies with a smile to serve
Arash Mellat
This is the worst Marry Brown's franchise I have ever visited, with extremely rude staff. ??I initially thought that my first visit might have been during nighttime when the staff was tired. So, I decided to give them another chance after 3 weeks. However, even during my second visit around 1 pm, with different staff, I was still met with the same terrible service and low-quality food.
The staff is very friendly and always ready to offer helpful suggestions.
Atmosphere: 5
Food: 5
Service: 5
Nice hospitality and tasty
Atmosphere: 5
Food: 5
Service: 5
Amazing and very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwhich, Signature Chicken, Sandwich
We’ve always pre ordered our food on the app and every location has been perfect except this one. We have ordered maybe 6 times at this location and every single time we come to pick it up, it has not been started because they didn’t realize they got the order even though it’s been confirmed, making us wait an extra 10-15 minutes for it to be made.
Atmosphere: 1
Food: 3
Service: 1
I guess because I went there later, the food wasn't as fresh and crispy as I usually get at other locations. The two ladies were very friendly and full of smiles. That was a plus. I asked for chunky taters and did get some. However, they were not crispy but somewhat drab.I will say that when it's done correctly, there is no better chicken place in Ontario. The size of the chicken compared to Gross KFC is amazing.Other than a small place in Markham called Krispy Kajun Chicken. They come very close if not better when it's hot.Being from Newfoundland, I always try and support Mary Brown's as much as possible.I will also add that the medium size, sides, like gravy, and Coleslaw has gotten much smaller than I remember them being. The Coleslaw individually is too expensive. However, the gravy is usually delicious.
Atmosphere: 4
Food: 3
Service: 4
Update Feb 10th 2024. Still the best chicken burger place around :) great staff as wellBest chicken burger in Canada. Easily out does the Popeye's and KFC burgers.Update: I came back today (16th Jan) for my Mary Brown's fix and to try the taters. Omg!! This food is amazing!!!Roshan and staff were super friendly and helpful, though we did have a minor technical issue with using the app to pay (not a biggie).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mary's Chicken Sandwich
I tried the Big Mary sandwich and the thai chilli sauce chicken, which was so delicious and it turned out to be my favorite one. The customer service is great and the store atmosphere is great. The food provided is halal too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mary's Chicken Sandwich, Sandwich, Fried Chicken
We came for lunch, and the service was friendly and polite. They gave us an RTA that was accurate. The tables were clean and the dining rooms was well kept.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Always consistent!!
Atmosphere: 5
Food: 5
Service: 5
Good food, staff needs improvement. I ordered extra mayo didn’t get any, lady serving me at drive thru was extremely rude. Didn’t scan my loyalty card either just frustratingly said it does work can you pay with card. I visited 15 Jan 2024 at about 6.pm.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Mary Brown, anywhere, seems to always be good. This location is never packed when I go there, so never expect a long wait.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Food is great but the standout of this location is the wonderful staff they have here. Always very corteous and
Atmosphere: 5
Food: 5
Service: 5
Tried the Nashville Mary and Buffalo Mary. Both were really good.I ordered a biscuit as well which was not dry.Took care of my cravings!There wasn’t any music or background noise which makes it kind of awkward, but I came with a group of friends so we enjoyed our experience!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, Sandwich
Always friendly ladies with a smile to serve
This is the worst Marry Brown's franchise I have ever visited, with extremely rude staff. ??I initially thought that my first visit might have been during nighttime when the staff was tired. So, I decided to give them another chance after 3 weeks. However, even during my second visit around 1 pm, with different staff, I was still met with the same terrible service and low-quality food.
Atmosphere: 3
Food: 1
Service: 1