Tim Hortons

$ • Coffee Shops

Hours:
2147 Dorchester Rd, Dorchester
(519) 268-1100

About Tim Hortons

Tim Hortons, a popular Canadian coffee and donut chain, has received mixed reviews from customers. While the food has generally met expectations, the service has been reported as slow, with staff often prioritizing the drive-thru over in-store customers. Some customers have experienced issues with incorrect orders, including orders being prepared with the wrong items. There have been mixed feelings about the staff's friendliness; some employees, like Raman and Avani, have been noted for their warm smiles and efficient service, creating a welcoming atmosphere. However, under the new manager/owner, many customers have reported a decline in service quality, with numerous complaints about wrong orders and slow service. Despite these challenges, there are signs of improvement as staff become more familiar with customer preferences and the English language. Overall, while the food itself is still appreciated, many customers caution that the service experience can vary significantly, leading some to seek alternatives when in a hurry.

Customers' Favorites

Tim Hortons Reviews

2.6
140 ratings
Restaurantji Rating
5
33%
4
4%
3
4%
2
12%
1
47%
Food
2.9
Atmosphere
2.9
Service
2.8

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Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM
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