Tim Hortons

Name: Tim Hortons
Address: 2147 Dorchester Rd, Dorchester, Ontario, N0L 1G2, Canada
Telephone: (519) 268-1100
Price range: $
Rating: 2.6

$ • Coffee Shops

Hours:
2147 Dorchester Rd, Dorchester
(519) 268-1100

Menu Order Online

About Tim Hortons

Tim Hortons, a popular Canadian coffee and donut chain, has received mixed reviews from customers. While the food has generally met expectations, the service has been reported as slow, with staff often prioritizing the drive-thru over in-store customers. Some customers have experienced issues with incorrect orders, including orders being prepared with the wrong items. However, there have been positive notes about the staff's friendliness; employees like Raman have been recognized for their quick service and warm smiles, creating a welcoming atmosphere. Under the new manager, many customers have reported a decline in service quality, with complaints about wrong orders and slow service. Despite these challenges, there are signs of improvement as staff become more familiar with customer preferences and the English language. Many customers have praised the clean environment and friendly behavior from the team, especially during the evening shifts. Overall, while the food itself is still appreciated, many customers caution that the service experience can vary significantly, leading some to seek alternatives when in a hurry.