My jerk chicken order, placed shortly before noon, arrived stale. This was my first order, and the staleness is unacceptable. Is this a consistent issue, serving customers stale food at the beginning of the lunch service? I am very disappointed and concerned about the food safety implications.
Andre Smith
Great service. Best oxtail in
Atmosphere: 5
Food: 5
Service: 5
Terry-Ann Groves
Kelvin and Friends Cook Up sent me here. First time I went immediately I felt like I was a regular. Nass is exactly what the front of the house needs. Positive personality, friendly, welcoming, she really is just a whole vibe. The food now OMG, mi stop cook, and I have only been twice since I heard about it. Went today to get my seafood medley, curry and garlic and YESSSSS 10/10 definitely recommend. I cannot wait for my steam fish next Friday with all the fixings. I had to come back and add to this review. Went here yesterday November 27, 2024 and Jah Jah mi feel a way. Next time mi guh I need to see the manager PERIOD..Jahjah mi feel a way still
Looks like this shop was run by immature guys. They don’t respect the customers, have asked them to reduce the volume of the speakers but they haven’t. Going to this shop will definitely break your ear drums. Nasty..
Atmosphere: 1
Food: 1
Service: 1
Kenn Broas
Extremely disappointing experience at House of Jerk.
Service was absolutely horrible. Staff seemed disorganized, unfriendly, and unattentive.
But the biggest letdown was the food. I was expecting authentic, flavorful jerk cuisine, but what I got tasted like nothing. Seasoning was completely off, and dishes lacked depth.
For a place called 'House of Jerk', I expected jerk seasoning to be a staple. Sadly, it tasted like bland, uninspired cooking.
Atmosphere: 1
Food: 2
Service: 1
Kenn Ak
Extremely disappointing experience at House of Jerk.
Service was absolutely horrible. Staff seemed disorganized, unfriendly, and unattentive.
But the biggest letdown was the food. I was expecting authentic, flavorful jerk cuisine, but what I got tasted like nothing. Seasoning was completely off, and dishes lacked depth.
For a place called 'House of Jerk', I expected jerk seasoning to be a staple. Sadly, it tasted like bland, uninspired cooking.
Atmosphere: 1
Food: 2
Service: 1
Chris Pyne
Authentic to the core! Real Jamaican food Real Jamaican experience Real Jamaican people 1 Love!!!
Atmosphere: 5
Food: 5
Service: 5
Victoria Jno Ville
Big thank you to Da House of Jerk . I ordered food for a gathering at my house and all I can say is WOW . Rice and peas , festival and fish . Everyone raved about the food . Will definitely be ordering again . Try them — you won’t be disappointed.
Food: 5
Service: 5
D. Julie Stiles
I just bought food from the counter. The lady with the black baseball cap was very rude. I was trying to order and she kept cuting me off. She definitely doesn't seem like she wants to be working there. She just passed the food to me, no thank you, or have a good day, so I also said nothing. I won't be going back.
Atmosphere: 1
Food: 3
Service: 1
Naser Najafi
Going to this restaurant was one of the worst decisions of my life. I chose this restaurant based on its rating on Google Maps, which is definitely incorrect and misleading. The staff’s behavior is extremely bad and unfriendly. The woman taking the orders seemed to be tired, angry, and hopeless, and she didn’t even have patience for herself. Other employees also appeared exhausted and miserable, as if they were working in this prison out of sheer desperation and misery.
The worst part was the food served. I ordered the jerk chicken, and the woman took some leftover chicken from the kitchen behind (which was out of sight), which was clearly old and hadn’t been sold for several days. She microwaved it briefly and handed it to me. The chicken was completely dry, tasteless, and had a foul smell. You also can’t dine in this restaurant; you have to take your food with you. The woman only gave me a small, low-quality plastic fork to eat this awful food with.
Let me just start off with terrible customer service. I walked in on Monday July 8 2024 at 7pm and was looking to order seafood. I expressed I wanted seafood and was told it's a make up order it's not on the board. I responded okay I'm feeling for curry shrimp and was hoping the server will try to explain what seafood is actually available in the kitchen. For example yes, we have fish, we have lobster, we have mussles, we have shrimp etc.. try and help your customers out. Customers rely on servers to give feedback especially to new customer who are ordering to support them in a decision. I walked out the servers energey was off and was just staring. NEVER AGAIN I ended up going to Moxies at least I'll get professionalism!!!
Atmosphere: 1
Service: 1
S
Unfriendly staff. Her face was as if I was asking for free food and drinks and asking her to pay. I went there on Sunday 30th June around 12pm. I loved the food.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Jerk Chicken
Ravi Kanagasabey
No spices at all... but the service was good and food was fresh
Atmosphere: 3
Food: 3
Service: 4
Nerushikaa Yasokumar
I was super excited to try this spot out but unfortunately we were not able to. Our first impression walking into the restaurant was how good it smelled & clean it was. we were really craving jerk chicken & the restaurant said the jerk chicken wouldn’t be ready till atleast another 30 mins, so not till 2:45. The BBQ chicken and fried chicken looked really good, I’m sure would have tasted great. Call ahead before driving all the way here.
Shanice
“Excellent environment, exceptional customer service, great menu options, authentic food and at affordable prices.
My jerk chicken order, placed shortly before noon, arrived stale. This was my first order, and the staleness is unacceptable. Is this a consistent issue, serving customers stale food at the beginning of the lunch service? I am very disappointed and concerned about the food safety implications.
Great service. Best oxtail in
Atmosphere: 5
Food: 5
Service: 5
Kelvin and Friends Cook Up sent me here. First time I went immediately I felt like I was a regular. Nass is exactly what the front of the house needs. Positive personality, friendly, welcoming, she really is just a whole vibe. The food now OMG, mi stop cook, and I have only been twice since I heard about it. Went today to get my seafood medley, curry and garlic and YESSSSS 10/10 definitely recommend. I cannot wait for my steam fish next Friday with all the fixings.
I had to come back and add to this review.
Went here yesterday November 27, 2024 and Jah Jah mi feel a way. Next time mi guh I need to see the manager PERIOD..Jahjah mi feel a way still
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curry Goat, Curry Seafood Medley, Garlic Seafood Medley, Shrimp Pasta, Fried Chicken
Looks like this shop was run by immature guys. They don’t respect the customers, have asked them to reduce the volume of the speakers but they haven’t. Going to this shop will definitely break your ear drums. Nasty..
Atmosphere: 1
Food: 1
Service: 1
Extremely disappointing experience at House of Jerk.
Service was absolutely horrible. Staff seemed disorganized, unfriendly, and unattentive.
But the biggest letdown was the food. I was expecting authentic, flavorful jerk cuisine, but what I got tasted like nothing. Seasoning was completely off, and dishes lacked depth.
For a place called 'House of Jerk', I expected jerk seasoning to be a staple. Sadly, it tasted like bland, uninspired cooking.
Atmosphere: 1
Food: 2
Service: 1
Extremely disappointing experience at House of Jerk.
Service was absolutely horrible. Staff seemed disorganized, unfriendly, and unattentive.
But the biggest letdown was the food. I was expecting authentic, flavorful jerk cuisine, but what I got tasted like nothing. Seasoning was completely off, and dishes lacked depth.
For a place called 'House of Jerk', I expected jerk seasoning to be a staple. Sadly, it tasted like bland, uninspired cooking.
Atmosphere: 1
Food: 2
Service: 1
Authentic to the core!
Real Jamaican food
Real Jamaican experience
Real Jamaican people
1 Love!!!
Atmosphere: 5
Food: 5
Service: 5
Big thank you to Da House of Jerk . I ordered food for a gathering at my house and all I can say is WOW . Rice and peas , festival and fish . Everyone raved about the food . Will definitely be ordering again . Try them — you won’t be disappointed.
Food: 5
Service: 5
I just bought food from the counter. The lady with the black baseball cap was very rude. I was trying to order and she kept cuting me off. She definitely doesn't seem like she wants to be working there. She just passed the food to me, no thank you, or have a good day, so I also said nothing. I won't be going back.
Atmosphere: 1
Food: 3
Service: 1
Going to this restaurant was one of the worst decisions of my life. I chose this restaurant based on its rating on Google Maps, which is definitely incorrect and misleading. The staff’s behavior is extremely bad and unfriendly. The woman taking the orders seemed to be tired, angry, and hopeless, and she didn’t even have patience for herself. Other employees also appeared exhausted and miserable, as if they were working in this prison out of sheer desperation and misery.
The worst part was the food served. I ordered the jerk chicken, and the woman took some leftover chicken from the kitchen behind (which was out of sight), which was clearly old and hadn’t been sold for several days. She microwaved it briefly and handed it to me. The chicken was completely dry, tasteless, and had a foul smell. You also can’t dine in this restaurant; you have to take your food with you. The woman only gave me a small, low-quality plastic fork to eat this awful food with.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Jerk Chicken
Restaurantji Recommends
Let me just start off with terrible customer service. I walked in on Monday July 8 2024 at 7pm and was looking to order seafood. I expressed I wanted seafood and was told it's a make up order it's not on the board. I responded okay I'm feeling for curry shrimp and was hoping the server will try to explain what seafood is actually available in the kitchen. For example yes, we have fish, we have lobster, we have mussles, we have shrimp etc.. try and help your customers out. Customers rely on servers to give feedback especially to new customer who are ordering to support them in a decision. I walked out the servers energey was off and was just staring. NEVER AGAIN I ended up going to Moxies at least I'll get professionalism!!!
Atmosphere: 1
Service: 1
Unfriendly staff. Her face was as if I was asking for free food and drinks and asking her to pay. I went there on Sunday 30th June around 12pm. I loved the food.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Jerk Chicken
No spices at all... but the service was good and food was fresh
Atmosphere: 3
Food: 3
Service: 4
I was super excited to try this spot out but unfortunately we were not able to. Our first impression walking into the restaurant was how good it smelled & clean it was. we were really craving jerk chicken & the restaurant said the jerk chicken wouldn’t be ready till atleast another 30 mins, so not till 2:45. The BBQ chicken and fried chicken looked really good, I’m sure would have tasted great. Call ahead before driving all the way here.
“Excellent environment, exceptional customer service, great menu options, authentic food and at affordable prices.
Atmosphere: 4
Service: 4
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