Order taker employee's name was Emmee, super polite and took my order within seconds and got my order fast.
Atmosphere: 5
Food: 5
Service: 5
Sheenam Arora
I ordered a hashbrown wrap expecting it to be vegetarian, but it was served with egg and bacon. As a vegetarian, this was really disappointing and upsetting. It’s important for staff to check orders carefully and understand dietary restrictions. I hope Tim Hortons improves their training and labeling to avoid this in the future.
Food: 1
Service: 1
SHAY
I didn’t think there was a Tim hortons with good service that existed. Found one, finally!, It’s at Bloor and Royal York! Great spot to grab tim bits or coffee ☕️ before your workout at Kingsway boxing club and big bang Muay Thai 🥊🥊across the street 😊
Atmosphere: 3
Food: 4
Service: 5
G. J. Dietrich
Standard Tim Hortons food and service, but that location has no AC and is blazing hot.
Atmosphere: 1
Food: 5
Service: 5
Tony DEA
I grew up on Tim's to bad it not same .a shame
Atmosphere: 1
Food: 1
Service: 1
Rupinder Kaur
I had a fantastic experience at this Tim Hortons! The staff were super friendly, polite, and efficient. My order was taken quickly, and everything was prepared perfectly. It’s always nice to be greeted with a smile — it really makes a difference in the day. Keep up the great work, team!
Atmosphere: 5
Food: 5
Service: 5
Ruchi Gupta
Staff doesn’t know how to talk to the customers, rude, not polite, no greetings at all. Worse customer service.
Atmosphere: 1
Food: 5
Service: 1
Yom Patel
On Wednesday, June 2, 2025, my friends and I, who work at the TTC Royal York Station, visited Tim Hortons early in the morning. When I ordered just one Timbits donut, the staff generously gave me two. It was a small gesture, but it truly reflected their excellent customer service. Simple moments like this can really brighten someone’s day, and I believe they deserve recognition for their kindness and professionalism.
For context, I used to work in the kitchen at Aroma Espresso Bar in uptown, so I understand how demanding the food service industry can be. That’s why I truly appreciate it when staff go the extra mile, even in the smallest ways. It shows genuine care and commitment to making the customer feel valued.
Atmosphere: 5
Food: 5
Service: 5
Saumya
Excellent staff and customer service
Atmosphere: 5
Food: 5
Service: 5
Aldy Oyarce
Lowkey the worst I don’t even need to say much with that picture. The Tim Hortons itself smells like body odour and the bathroom???? Even worse. They don’t even have good customer service
They do not know how to make ice coffee. No coffee at all just all milk and ice.
Chris
It was quick and friendly service this morning
Prerna fdk
I ordered peach crunch it was not tasteful as I got in another Tim Hortons locations 😢
Laksith
I ordered a chocolate hazelnut latte with Nutella and Silk almond beverage from Tim’s mobile app today, and I was honestly shocked when I arrived at the store. First, I was told they didn’t have Nutella, which was frustrating enough, but then I was informed that they also didn’t have the Silk almond beverage either! If certain items aren't available, why isn’t the app updated to reflect that? I paid a premium for what I thought would be a specific beverage, only to receive something completely different. This lack of communication and preparation is incredibly disappointing.
Order taker employee's name was Emmee, super polite and took my order within seconds and got my order fast.
Atmosphere: 5
Food: 5
Service: 5
I ordered a hashbrown wrap expecting it to be vegetarian, but it was served with egg and bacon. As a vegetarian, this was really disappointing and upsetting. It’s important for staff to check orders carefully and understand dietary restrictions. I hope Tim Hortons improves their training and labeling to avoid this in the future.
Food: 1
Service: 1
I didn’t think there was a Tim hortons with good service that existed. Found one, finally!, It’s at Bloor and Royal York! Great spot to grab tim bits or coffee ☕️ before your workout at Kingsway boxing club and big bang Muay Thai 🥊🥊across the street 😊
Atmosphere: 3
Food: 4
Service: 5
Standard Tim Hortons food and service, but that location has no AC and is blazing hot.
Atmosphere: 1
Food: 5
Service: 5
I grew up on Tim's to bad it not same .a shame
Atmosphere: 1
Food: 1
Service: 1
I had a fantastic experience at this Tim Hortons! The staff were super friendly, polite, and efficient. My order was taken quickly, and everything was prepared perfectly. It’s always nice to be greeted with a smile — it really makes a difference in the day. Keep up the great work, team!
Atmosphere: 5
Food: 5
Service: 5
Staff doesn’t know how to talk to the customers, rude, not polite, no greetings at all. Worse customer service.
Atmosphere: 1
Food: 5
Service: 1
On Wednesday, June 2, 2025, my friends and I, who work at the TTC Royal York Station, visited Tim Hortons early in the morning. When I ordered just one Timbits donut, the staff generously gave me two. It was a small gesture, but it truly reflected their excellent customer service. Simple moments like this can really brighten someone’s day, and I believe they deserve recognition for their kindness and professionalism.
For context, I used to work in the kitchen at Aroma Espresso Bar in uptown, so I understand how demanding the food service industry can be. That’s why I truly appreciate it when staff go the extra mile, even in the smallest ways. It shows genuine care and commitment to making the customer feel valued.
Atmosphere: 5
Food: 5
Service: 5
Excellent staff and customer service
Atmosphere: 5
Food: 5
Service: 5
Lowkey the worst I don’t even need to say much with that picture. The Tim Hortons itself smells like body odour and the bathroom???? Even worse. They don’t even have good customer service
Restaurantji Recommends
They do not know how to make ice coffee. No coffee at all just all milk and ice.
It was quick and friendly service this morning
I ordered peach crunch it was not tasteful as I got in another Tim Hortons locations 😢
I ordered a chocolate hazelnut latte with Nutella and Silk almond beverage from Tim’s mobile app today, and I was honestly shocked when I arrived at the store. First, I was told they didn’t have Nutella, which was frustrating enough, but then I was informed that they also didn’t have the Silk almond beverage either! If certain items aren't available, why isn’t the app updated to reflect that? I paid a premium for what I thought would be a specific beverage, only to receive something completely different. This lack of communication and preparation is incredibly disappointing.
Such a nice and clean location, wow!
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